Control charts, also known as Shewhart charts or process-behaviour charts, in statistical process control are tools used to determine whether a manufacturing or business process is in a state of statistical control.
If analysis of the control chart indicates that the process is currently under control (i.e. is stable, with variation only coming from sources common to the process) then no corrections or changes to process control parameters are needed or desirable. In addition, data from the process can be used to predict the future performance of the process. If the chart indicates that the process being monitored is not in control, analysis of the chart can help determine the sources of variation, which can then be eliminated to bring the process back into control. A control chart is a specific kind of run chart that allows significant change to be differentiated from the natural variability of the process.
The control chart can be seen as part of an objective and disciplined approach that enables correct decisions regarding control of the process, including whether to change process control parameters. Process parameters should never be adjusted for a process that is in control, as this will result in degraded process performance. A process that is stable but operating outside of desired limits (e.g. scrap rates may be in statistical control but above desired limits) needs to be improved through a deliberate effort to understand the causes of current performance and fundamentally improve the process.