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TAFE NSW: government dumps multimillion-dollar enrolment system

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The NSW government has dumped part of a $531 million enrolment system from the state's TAFE network after years of enrolment chaos and a $100 million budget blowout.

The Learning Management and Business Reform (LMBR) network had been rolled out to TAFE campuses since 2013, but has been dogged by complaints and technical faults from its inception.

The system is also in the process of being implemented throughout the much-larger state school system, with frustration being reported by teachers as up to 2200 schools prepare to take on the new network.

"TAFE NSW needs a modern, flexible platform": John Barilaro.

"TAFE NSW needs a modern, flexible platform": John Barilaro. Photo: Louise Kennerley

Last year, thousands of TAFE students were still not officially enrolled in their courses more than five weeks into term because of problems accessing the software.

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The same glitches occurred this year, with Fairfax Media revealing up to 2000 students had not been officially enrolled halfway through the semester, while others who graduated last year after spending thousands of dollars on their education have been unable to receive their diplomas.

The botched system has made keeping track of the number of students in the network challenging, with up to 83,000 fewer enrolments in TAFE NSW since 2012.

TAFE Sydney Institute in George Street.

TAFE Sydney Institute in George Street. Photo: Brook Mitchell

In December, a NSW upper house inquiry recommended the system be scrapped. "We find this situation deeply disturbing," the report said.

Last year, the NSW budget estimates committee heard the cost of the LMBR could have built up to 20 new schools.

The state's education department said on Thursday the system will continue to be implemented in schools.

According to NSW Labor, the system could blow out to $1 billion in costs by the time it is fully implemented.

A spokesman for the Department of Education said the LMBR was designed to meet the specific needs of schools.

"The department will continue to roll out the LMBR schools system," he said.

In February, NSW Skills Minister John Barilaro gave the system six months to shape up or be scrapped.

On Thursday, he thanked TAFE staff for their efforts to enrol students during the challenging 2015 enrolment period.

"TAFE NSW needs a modern, flexible platform to satisfy rising expectations from students, staff and industry and which will support an innovative digital experience and learning environment," he said.

Labor's skills spokeswoman Prue Car welcomed the announcement.

"Mike Baird's IT system scandal has put the future careers of thousands of TAFE students in jeopardy and now the minister has finally acknowledged it's been a disaster," she said,

A spokesman for Mr Barilaro said the new student enrolment system is expected to be in place for 2018 and will form part of the forward budget estimates.

14 comments so far

  • LMBRd (sorry)

    Commenter
    PNuts
    Date and time
    June 16, 2016, 7:17PM
    • I have been in the unfortunate position of having to use this horrendous computer system for the past three years.
      The system is poorly designed and difficult to navigate.It is unstaisfactory and will never work in schools. Why does the Department of Education persist in torturing schools with it? At least TAFE recognises how bad it is and is getting rid of it.
      Now TAFE needs to get rid of its bloated management structure and get back to training students.
      But that will only happen with a change in government attitude. Perhaps the government needs to go too.

      Commenter
      A TAFE Teacher
      Location
      Sydney
      Date and time
      June 16, 2016, 8:58PM
      • Using LMBR in a trial state school for the past 2 years, I completely understand the decision. It is unreliable and not at all user-friendly. Most concerning is the time it takes to perform common tasks, all at the expense of valuable teaching time. Clicking through almost 7 screens just to get to the roll is not efficient. The cost was meant to be offset by improved efficiency. Unfortunately, LMBR has produced the opposite outcome. Although the concept is positive and such a system is certainly required, this incarnation will be the NSW version of Victoria's Ultranet.

        Commenter
        mkus
        Location
        NSW
        Date and time
        June 16, 2016, 9:36PM
        • TAFE's enrolment woes date to at least 2012. Every year has been a shambles. And it's not just the clerical system; the Moodle implementation and problems with Oracle are legion.

          Commenter
          Cally Mantan
          Date and time
          June 16, 2016, 9:41PM
          • Why do Governments continue to commission bespoke software projects from scratch when they are at least 10 years behind what has been done elsewhere in the world already?

            Where is the commercial accountability for this expenditure?
            If the contractor's deliverable doesn't work, they don't get paid. Very Simple.

            How can you spend $500m on a glorifed spreadsheet?
            That is 100 people for 2.5 years at $200k each pa. Really?

            STOP WASTING MY MONEY!

            Commenter
            Magilla
            Location
            Singapore
            Date and time
            June 17, 2016, 12:01AM
            • The problem is that TAFE's failed system is not bespoke. It is an off-the-shelf system that was designed for schools and they tried to beat it into shape to fit TAFE. It was never going to work. If they'd utilised in-house developers to build a bespoke system exclusively for TAFE it would have worked better and been cheaper. Sometimes in-house is a better option than going to the market.

              Commenter
              Lilybet
              Date and time
              June 17, 2016, 9:51AM
            • Lilybet is correct. Much of the money in terms of waste relates to outsourcing IT design and development.

              Agencies are FORCED to outsource IT development by the State government (there is no difference between the LNP and the ALP).

              It ruins internal It departments that once did development - they lose all the key players who know how to manage these things. That is why the dud LMBR which alone must have blown 100m in salaries had to be put in place (only its latest incarnation is sort of OK - 7 years down the track).

              It is also clear that management has not had a clue about the absolute importance of user friendly software.

              Commenter
              jimhuz
              Location
              Gunndeah
              Date and time
              June 17, 2016, 11:09AM
          • What's more: TAFE is all about providing valuable credentials to learners, trainees and apprentices, that matter; credentials that depend on an integrated system of enrolments, registration of competencies, and certification.

            Years and up to $1B later, we might get it right by 2018.

            Appalling, demoralizing and downright stupid ! What's the agenda here ?

            Commenter
            Batch
            Location
            Yamba
            Date and time
            June 17, 2016, 1:16AM
            • This is about face, it was an absolute disaster for the pilot schools who took this on. Even then the word in the alley ways was that it was costing the state government about 500 million. They are pushing through with it and hopefully fingers crossed that it will deliver what it was intended.
              Moore's Law implies that technology doubles every 2 years, he was talking hardware. In this modern age that also corresponds with software and if a system from inception to implementation doesn't happen in the 2 to 3 years time period, it is already redundant. How many updates have Windows 10, IOS and Android had in the last 2 years. This is the issue when pollies who are neophytes to IT system think they have a brick and mortar solution to a mercurial problem

              Commenter
              syy96
              Location
              Sydney
              Date and time
              June 17, 2016, 7:27AM
              • What a big cost to tax payers in order for the conservatives to encourage yet more privatisation and a further dismantling of our public TAFE system. There is little doubt the system was designed to fail and the falling enrolments in TAFE prove this, helped along with the disastrous handouts to private providers by the federal conservative government. The system is designed to have the same effect on our public schools. Where is the NSWTF fighting this implementation in schools? Surely the Teachers Federation leadership hasn't got cosy with government like the right wing unions leadership has?

                Commenter
                RTP
                Date and time
                June 17, 2016, 8:55AM

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