Wikipedia:OTRS noticeboard

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Please keep this in mind

Wikimedia's volunteer response team (OTRS) handles copyright permissions, email inquiries from the public, reuse inquiries, article errors, and a wide range of non-public inquiries. The email service is operated and managed by a cross-project team of volunteers at the Meta-Wiki level and not by the English Wikipedia community. Actions by OTRS volunteers on English Wikipedia are ultimately subject to review by the Arbitration Committee.

Please be aware that there is sometimes a backlog in processing tickets sent to the permissions-en queue. This backlog is currently 28 days.

This noticeboard is primarily for
  1. Permissions verification and inquiries for text and files (hosted on the English Wikipedia) said to have been granted permission via OTRS.
  2. Requests for OTRS volunteer review of matters that have been described as OTRS comments or actions.
  3. Other inquiries to OTRS volunteers that do not involve, disclose or reference private material.
Do not post
  • Private information or links to private information (including but not limited to emails, phone numbers, physical addresses).
  • Fishing requests (asking for all details of a ticket or generally probing ticket information). You should make a specific request and clearly state the reason for your request.
  • Additional questions on a point, once an OTRS volunteer has indicated they cannot answer due to privacy issues. (Further inquiries and any complaints should be made via email.)
  • Requests for OTRS access (use meta:OTRS/volunteering instead).
  • Questions regarding media hosted on Wikimedia Commons (use Commons:OTRS/Noticeboard instead).
  • Media questions unrelated to OTRS (use Wikipedia:Media copyright questions instead).
Disputes


Useful OTRS email addresses
Removal of private or defamatory information Requests for oversight or oversight-en-wp@wikimedia.org
Submission of photos to be used in a Wikipedia article photosubmission@wikimedia.org
Follow the instructions here
Confirmation of copyright permission permissions-en@wikimedia.org
Follow the format given here
Reports of threatened harm to self or others emergency@wikimedia.org
Guidance: Wikipedia:Responding to threats of harm
Reports of child pornography legal-reports@wikimedia.org
See Wikimedia Legal Policies
Issues with an article about you or your organization info-en-q@wikimedia.org
Guidance: Wikipedia:Biographies of living persons/Help
Any other inquiries involving private information info-en@wikimedia.org
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Noticeboard archives

reconfirming permission for Hot Sardines photos[edit]

I sent a letter to permissions with this title regarding Deletion pending for File:The Hot Sardines Jazz Band close up.jpg

Per your request regarding copyright permission, I have just sent the following:

From: Sue Jenkins Date: June 07, 2016 12:34:13 PM To: permissions-en@wikimedia.org Subject: Deletion pending for File:Robert Beck self portrait.jpg

You kindly informed me that I had not sent the statement of permission by the copyright holder of this image. I apologise. Here is the statement. I have not done this before and could not find a template in your help files, so am attempting something. Grateful for any feedback if I have messed it up again:


Statement of Permission for File:Robert Beck self portrait.jpg

This is to confirm that this work was created by Robert Beck and he has requested it be included with his Wikipedia entry. He gives Attribution permission for it - it can be used by anyone as long as it is attributed to Robert Beck

SueJ 16:36, 7 June 2016 (UTC) — Preceding unsigned comment added by SueJenkins (talkcontribs)

@SueJenkins: Permissions received,OTRS ticket # 2016060710014146. File page adjusted. Mlpearc (open channel) 16:54, 7 June 2016 (UTC)

@SueJenkins: File:Robert Beck self portrait.jpg has a email on file but, this email does not have sufficient permissions, I have responded with a request for more information. Please see Wikipedia:Declaration of consent for all enquiries, Mlpearc (open channel) 18:35, 7 June 2016 (UTC)

File:Elizabeth Fernea.jpg[edit]

Resolved

A user added {{OTRS permission}} in Special:Diff/724178999. However, it looks as if the user who added the template isn't a member of the global group "OTRS-member". Is the permission valid? --Stefan2 (talk) 16:47, 7 June 2016 (UTC)

@Stefan2: Permissions received, OTRS ticket # 2016060710015789. File page adjusted. Mlpearc (open channel) 17:06, 7 June 2016 (UTC)

Alleged owner of Pot House Hamlet "withdrawing" permission[edit]

Resolved

Hi, Pot House Hamlet (talk · contribs) is claiming to be the owner of Pot House Hamlet and now "no longer" wants the content on Wikipedia. Can a volunteer with access to the original ticket please advise the user about this, and remind them what their original decision in 2008 entailed? Chenzw  Talk  12:20, 8 June 2016 (UTC)

The issue has been resolved at WP:ANI here. (permalink) Kelly hi! 14:36, 8 June 2016 (UTC)

File:New Zarih for Hazrat Abbas April 2016.jpg[edit]

I have submitted the explicit email granting permission for the free use of this image, please let me know if more is need Hooperag —Preceding undated comment added 16:58, 8 June 2016 (UTC)

File:Dunn's yellow rose design.jpg[edit]

This file mentions an OTRS ticket number but does not contain any OTRS template. Does the ticket number refer to a valid permission statement for the picture? --Stefan2 (talk) 15:54, 9 June 2016 (UTC)