- published: 03 Jun 2015
- views: 10049
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Sometimes it is the newest or least trained hospitality employee who has the last clear chance at saving guest relations. One employee becomes the face of your organization when things go wrong. This practical and memorable program is specifically designed to empower leisure and hospitality staff with a clear checklist of Customer Service Recovery tools and techniques.
From showing empathy and truly listening, to exploring with permission phrases and presenting options, front-line hospitality employees will learn how to match the signals they send to guests with the words they say. A wide variety of realistic hospitality industry scenes, demonstrate the use of The Right Words at The Right Time, to over-come almost any service recovery challenge.
This valuable training equips your staff with a step-by-step process of turning frustrations or complaints into understanding and solutions. When dealing with guests who may not be at their best, it is all the more important that your staff be at their very best, and ready with The Right Words at The Right Time.
Full Length Preview Available at: http://www.media-partners.com/customer_service/the_right_words_at_the_right_time_customer_service_recovery_for_leisure.htm
Enjoy exclusive offers and full length previews by joining Media Partners for FREE today!
Hospitality & Customer Service
It's about your mind set of willingness, and its dediacted for your work and your customer or guests.
In an effort of
• Using your capability and skills professionally to do the job for your customer or guest
Make them smile & happy.
Help them to achieve what they need.
Relieve their stress.
• Using Professionally and proper communication skills
Performing your genuine culture
Talk to them politely
Professional & not in personal
In the end, Hospitality & Customer Service is just an experience
Hospitality & Customer Service is just an experience
What your guest = Sees, Hear, Smells, Touch & Feels, Talks
- published: 24 Oct 2013
- views: 1994
Perfect service doesn't always mean a great experience. In order to have a truly exceptional guest experience, you must have both the service along with genuine hospitality. In Japanese culture, this is called OMOTENASHI.
- published: 12 Oct 2014
- views: 1601
Jan M. Smith, Founder and President of Inland Management Group, provides organizations and individual clients with invaluable outsourced Human Resource professional advice in the areas of Human Resource Management, Hospitality Operations, Training & Development, Employee Relations, and Recruitment. Jan is an energetic facilitator, speaker, and trainer for national and international corporate and non-profit organizations and has shared her passion for service excellence through her support of the Tourism/Hospitality/Service industries in Temecula, California for the past 15 years. She is on the Board of Directors for the Temecula Valley Convention and Visitors Bureau. Her non-profit initiative, Begin Again Career Transition Services (BACTS) program, has provided outplacement/career transition services to hundreds of local unemployed residents of the Inland Empire.
Did you ever wonder why some service workers over or under perform? Jan Smith shares the relevancy of how a Culture of Care can positively affect both the employee and the customer in the service and hospitality environment
In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)
- published: 25 Dec 2013
- views: 12851
Created by Hilton Worldwide, Points of Light and the Taproot Foundation, Hospitality + Service is designed to help organizations enhance client experiences by improving communication and connections with clients, creating warm and welcoming environments and effectively managing challenging situations. Learn more at www.hiltonworldwide.com/hospitality+service
In Module 1 of Hospitality + Service we discuss the fundamental principles of hospitality and how you can utilize client feedback to improve your service over time.
- published: 04 Sep 2014
- views: 1287
See http://www.five-startraining.com. for 16 restaurant seminars, webinars, 12 restaurant manuals, opening assist, consulting, train-trainer & more. Train employees & management for enhanced profits. Get results today! Seminars: customer service, core management training skills, waiter & waitress training, teamwork, & more. Five Star Training offers 20 services.
- published: 15 Apr 2010
- views: 227897
International Hospitality Service Program incorporating SIT30713 Certificate III in Hospitality
The exclusive program is designed to develop frontline food and beverage service skills for work in luxury, five and six-star properties.
http://tafegoldcoast.edu.au/study-with-us/study-areas/international-hospitality/
- published: 02 Mar 2016
- views: 3321
Hospitality service
The concept of hospitality exchange, also known as "accommodation sharing", "hospitality services" (short "hospex"), and "home stay networks", "home hospitality" ("hoho"), refers to centrally organized social networks of individuals, generally travelers, who offer or seek accommodation without monetary exchange. These services generally connect users via the internet.
History
In 1949 Bob Luitweiler founded the first hospitality service called Servas Open Doors as a cross-national, nonprofit, volunteer-run organization advocating interracial and international peace. In 1965 John Wilcock set up the Traveler's Directory as a listing of his friends willing to host each other when traveling. In 1988, Joy Lily rescued the organization from imminent shutdown, forming Hospitality Exchange.
In 1966, a hospitality service for Esperanto speakers called Programo Pasporto was created. This became Pasporta Servo in 1974.
In 1977 U.S. President Jimmy Carter announced the formation of Friendship Force International, which has chapters in 57 countries today. In 2000 Veit Kuhne founded Hospitality Club, the first such Internet-based hospitality service. In 2004, Casey Fenton started CouchSurfing, which is now the largest hospitality exchange organization. In 2013 Mandy Rowe founded Broads Abroad Travel Network, which is the only online hospitality exchange network for women.
This page contains text from Wikipedia, the Free Encyclopedia -
https://wn.com/Hospitality_service
This article is licensed under the Creative Commons Attribution-ShareAlike 3.0 Unported License, which means that you can copy and modify it as long as the entire work (including additions) remains under this license.
This article is licensed under the Creative Commons Attribution-ShareAlike 3.0 Unported License, which means that you can copy and modify it as long as the entire work (including additions) remains under this license.
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2:28The Right Words at the Right Time - Customer Service Recovery for Hospitality Industry
The Right Words at the Right Time - Customer Service Recovery for Hospitality IndustryThe Right Words at the Right Time - Customer Service Recovery for Hospitality Industry
Sometimes it is the newest or least trained hospitality employee who has the last clear chance at saving guest relations. One employee becomes the face of your organization when things go wrong. This practical and memorable program is specifically designed to empower leisure and hospitality staff with a clear checklist of Customer Service Recovery tools and techniques. From showing empathy and truly listening, to exploring with permission phrases and presenting options, front-line hospitality employees will learn how to match the signals they send to guests with the words they say. A wide variety of realistic hospitality industry scenes, demonstrate the use of The Right Words at The Right Time, to over-come almost any service recovery challenge. This valuable training equips your staff with a step-by-step process of turning frustrations or complaints into understanding and solutions. When dealing with guests who may not be at their best, it is all the more important that your staff be at their very best, and ready with The Right Words at The Right Time. Full Length Preview Available at: http://www.media-partners.com/customer_service/the_right_words_at_the_right_time_customer_service_recovery_for_leisure.htm Enjoy exclusive offers and full length previews by joining Media Partners for FREE today! -
2:28Hospitality - Customer Service is an Experience
Hospitality - Customer Service is an ExperienceHospitality - Customer Service is an Experience
Hospitality & Customer Service It's about your mind set of willingness, and its dediacted for your work and your customer or guests. In an effort of • Using your capability and skills professionally to do the job for your customer or guest Make them smile & happy. Help them to achieve what they need. Relieve their stress. • Using Professionally and proper communication skills Performing your genuine culture Talk to them politely Professional & not in personal In the end, Hospitality & Customer Service is just an experience Hospitality & Customer Service is just an experience What your guest = Sees, Hear, Smells, Touch & Feels, Talks -
2:51Service vs. Hospitality
Service vs. HospitalityService vs. Hospitality
Perfect service doesn't always mean a great experience. In order to have a truly exceptional guest experience, you must have both the service along with genuine hospitality. In Japanese culture, this is called OMOTENASHI. -
16:20What's next in service for the hospitality industry, a culture of care: Jan Smith at TEDxTemecula
What's next in service for the hospitality industry, a culture of care: Jan Smith at TEDxTemeculaWhat's next in service for the hospitality industry, a culture of care: Jan Smith at TEDxTemecula
Jan M. Smith, Founder and President of Inland Management Group, provides organizations and individual clients with invaluable outsourced Human Resource professional advice in the areas of Human Resource Management, Hospitality Operations, Training & Development, Employee Relations, and Recruitment. Jan is an energetic facilitator, speaker, and trainer for national and international corporate and non-profit organizations and has shared her passion for service excellence through her support of the Tourism/Hospitality/Service industries in Temecula, California for the past 15 years. She is on the Board of Directors for the Temecula Valley Convention and Visitors Bureau. Her non-profit initiative, Begin Again Career Transition Services (BACTS) program, has provided outplacement/career transition services to hundreds of local unemployed residents of the Inland Empire. Did you ever wonder why some service workers over or under perform? Jan Smith shares the relevancy of how a Culture of Care can positively affect both the employee and the customer in the service and hospitality environment In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations) -
3:18Careers in Hospitality: Service & Adventure
Careers in Hospitality: Service & Adventure -
1:37EXCELLENT HOSPITALITY SERVICE CULTURE
EXCELLENT HOSPITALITY SERVICE CULTUREEXCELLENT HOSPITALITY SERVICE CULTURE
-
2:05Hospitality + Service: Module 1 -- Transform Communities with Hospitality + Service
Hospitality + Service: Module 1 -- Transform Communities with Hospitality + ServiceHospitality + Service: Module 1 -- Transform Communities with Hospitality + Service
Created by Hilton Worldwide, Points of Light and the Taproot Foundation, Hospitality + Service is designed to help organizations enhance client experiences by improving communication and connections with clients, creating warm and welcoming environments and effectively managing challenging situations. Learn more at www.hiltonworldwide.com/hospitality+service In Module 1 of Hospitality + Service we discuss the fundamental principles of hospitality and how you can utilize client feedback to improve your service over time. -
6:29Restaurant Training Video: Food Service and Hospitality Training
Restaurant Training Video: Food Service and Hospitality TrainingRestaurant Training Video: Food Service and Hospitality Training
See http://www.five-startraining.com. for 16 restaurant seminars, webinars, 12 restaurant manuals, opening assist, consulting, train-trainer & more. Train employees & management for enhanced profits. Get results today! Seminars: customer service, core management training skills, waiter & waitress training, teamwork, & more. Five Star Training offers 20 services. -
4:46International Hospitality Service Program
International Hospitality Service ProgramInternational Hospitality Service Program
International Hospitality Service Program incorporating SIT30713 Certificate III in Hospitality The exclusive program is designed to develop frontline food and beverage service skills for work in luxury, five and six-star properties. http://tafegoldcoast.edu.au/study-with-us/study-areas/international-hospitality/ -
8:09Hospitality Guest Laundry Services in Hotel_OLD
Hospitality Guest Laundry Services in Hotel_OLDHospitality Guest Laundry Services in Hotel_OLD
-
The Right Words at the Right Time - Customer Service Recovery for Hospitality Industry
Sometimes it is the newest or least trained hospitality employee who has the last clear chance at saving guest relations. One employee becomes the face of your organization when things go wrong. This practical and memorable program is specifically designed to empower leisure and hospitality staff with a clear checklist of Customer Service Recovery tools and techniques. From showing empathy and truly listening, to exploring with permission phrases and presenting options, front-line hospitality employees will learn how to match the signals they send to guests with the words they say. A wide variety of realistic hospitality industry scenes, demonstrate the use of The Right Words at The Right Time, to over-come almost any service recovery challenge. This valuable training equips your staff w...
published: 03 Jun 2015 -
Hospitality - Customer Service is an Experience
Hospitality & Customer Service It's about your mind set of willingness, and its dediacted for your work and your customer or guests. In an effort of • Using your capability and skills professionally to do the job for your customer or guest Make them smile & happy. Help them to achieve what they need. Relieve their stress. • Using Professionally and proper communication skills Performing your genuine culture Talk to them politely Professional & not in personal In the end, Hospitality & Customer Service is just an experience Hospitality & Customer Service is just an experience What your guest = Sees, Hear, Smells, Touch & Feels, Talks
published: 24 Oct 2013 -
Service vs. Hospitality
Perfect service doesn't always mean a great experience. In order to have a truly exceptional guest experience, you must have both the service along with genuine hospitality. In Japanese culture, this is called OMOTENASHI.
published: 12 Oct 2014 -
What's next in service for the hospitality industry, a culture of care: Jan Smith at TEDxTemecula
Jan M. Smith, Founder and President of Inland Management Group, provides organizations and individual clients with invaluable outsourced Human Resource professional advice in the areas of Human Resource Management, Hospitality Operations, Training & Development, Employee Relations, and Recruitment. Jan is an energetic facilitator, speaker, and trainer for national and international corporate and non-profit organizations and has shared her passion for service excellence through her support of the Tourism/Hospitality/Service industries in Temecula, California for the past 15 years. She is on the Board of Directors for the Temecula Valley Convention and Visitors Bureau. Her non-profit initiative, Begin Again Career Transition Services (BACTS) program, has provided outplacement/career trans...
published: 25 Dec 2013 -
-
EXCELLENT HOSPITALITY SERVICE CULTURE
published: 09 Oct 2011 -
Hospitality + Service: Module 1 -- Transform Communities with Hospitality + Service
Created by Hilton Worldwide, Points of Light and the Taproot Foundation, Hospitality + Service is designed to help organizations enhance client experiences by improving communication and connections with clients, creating warm and welcoming environments and effectively managing challenging situations. Learn more at www.hiltonworldwide.com/hospitality+service In Module 1 of Hospitality + Service we discuss the fundamental principles of hospitality and how you can utilize client feedback to improve your service over time.
published: 04 Sep 2014 -
Restaurant Training Video: Food Service and Hospitality Training
See http://www.five-startraining.com. for 16 restaurant seminars, webinars, 12 restaurant manuals, opening assist, consulting, train-trainer & more. Train employees & management for enhanced profits. Get results today! Seminars: customer service, core management training skills, waiter & waitress training, teamwork, & more. Five Star Training offers 20 services.
published: 15 Apr 2010 -
International Hospitality Service Program
International Hospitality Service Program incorporating SIT30713 Certificate III in Hospitality The exclusive program is designed to develop frontline food and beverage service skills for work in luxury, five and six-star properties. http://tafegoldcoast.edu.au/study-with-us/study-areas/international-hospitality/
published: 02 Mar 2016 -
Hospitality Guest Laundry Services in Hotel_OLD
published: 19 Nov 2014
The Right Words at the Right Time - Customer Service Recovery for Hospitality Industry
- Order: Reorder
- Duration: 2:28
- Updated: 03 Jun 2015
- views: 10049
Sometimes it is the newest or least trained hospitality employee who has the last clear chance at saving guest relations. One employee becomes the face of your ...
Sometimes it is the newest or least trained hospitality employee who has the last clear chance at saving guest relations. One employee becomes the face of your organization when things go wrong. This practical and memorable program is specifically designed to empower leisure and hospitality staff with a clear checklist of Customer Service Recovery tools and techniques.
From showing empathy and truly listening, to exploring with permission phrases and presenting options, front-line hospitality employees will learn how to match the signals they send to guests with the words they say. A wide variety of realistic hospitality industry scenes, demonstrate the use of The Right Words at The Right Time, to over-come almost any service recovery challenge.
This valuable training equips your staff with a step-by-step process of turning frustrations or complaints into understanding and solutions. When dealing with guests who may not be at their best, it is all the more important that your staff be at their very best, and ready with The Right Words at The Right Time.
Full Length Preview Available at: http://www.media-partners.com/customer_service/the_right_words_at_the_right_time_customer_service_recovery_for_leisure.htm
Enjoy exclusive offers and full length previews by joining Media Partners for FREE today!
wn.com/The Right Words At The Right Time Customer Service Recovery For Hospitality Industry
Sometimes it is the newest or least trained hospitality employee who has the last clear chance at saving guest relations. One employee becomes the face of your organization when things go wrong. This practical and memorable program is specifically designed to empower leisure and hospitality staff with a clear checklist of Customer Service Recovery tools and techniques.
From showing empathy and truly listening, to exploring with permission phrases and presenting options, front-line hospitality employees will learn how to match the signals they send to guests with the words they say. A wide variety of realistic hospitality industry scenes, demonstrate the use of The Right Words at The Right Time, to over-come almost any service recovery challenge.
This valuable training equips your staff with a step-by-step process of turning frustrations or complaints into understanding and solutions. When dealing with guests who may not be at their best, it is all the more important that your staff be at their very best, and ready with The Right Words at The Right Time.
Full Length Preview Available at: http://www.media-partners.com/customer_service/the_right_words_at_the_right_time_customer_service_recovery_for_leisure.htm
Enjoy exclusive offers and full length previews by joining Media Partners for FREE today!
- published: 03 Jun 2015
- views: 10049
Hospitality - Customer Service is an Experience
- Order: Reorder
- Duration: 2:28
- Updated: 24 Oct 2013
- views: 1994
Hospitality & Customer Service
It's about your mind set of willingness, and its dediacted for your work and your customer or guests.
In an effort of
• Using y...
Hospitality & Customer Service
It's about your mind set of willingness, and its dediacted for your work and your customer or guests.
In an effort of
• Using your capability and skills professionally to do the job for your customer or guest
Make them smile & happy.
Help them to achieve what they need.
Relieve their stress.
• Using Professionally and proper communication skills
Performing your genuine culture
Talk to them politely
Professional & not in personal
In the end, Hospitality & Customer Service is just an experience
Hospitality & Customer Service is just an experience
What your guest = Sees, Hear, Smells, Touch & Feels, Talks
wn.com/Hospitality Customer Service Is An Experience
Hospitality & Customer Service
It's about your mind set of willingness, and its dediacted for your work and your customer or guests.
In an effort of
• Using your capability and skills professionally to do the job for your customer or guest
Make them smile & happy.
Help them to achieve what they need.
Relieve their stress.
• Using Professionally and proper communication skills
Performing your genuine culture
Talk to them politely
Professional & not in personal
In the end, Hospitality & Customer Service is just an experience
Hospitality & Customer Service is just an experience
What your guest = Sees, Hear, Smells, Touch & Feels, Talks
- published: 24 Oct 2013
- views: 1994
Service vs. Hospitality
- Order: Reorder
- Duration: 2:51
- Updated: 12 Oct 2014
- views: 1601
Perfect service doesn't always mean a great experience. In order to have a truly exceptional guest experience, you must have both the service along with genuine...
Perfect service doesn't always mean a great experience. In order to have a truly exceptional guest experience, you must have both the service along with genuine hospitality. In Japanese culture, this is called OMOTENASHI.
wn.com/Service Vs. Hospitality
Perfect service doesn't always mean a great experience. In order to have a truly exceptional guest experience, you must have both the service along with genuine hospitality. In Japanese culture, this is called OMOTENASHI.
- published: 12 Oct 2014
- views: 1601
What's next in service for the hospitality industry, a culture of care: Jan Smith at TEDxTemecula
- Order: Reorder
- Duration: 16:20
- Updated: 25 Dec 2013
- views: 12851
Jan M. Smith, Founder and President of Inland Management Group, provides organizations and individual clients with invaluable outsourced Human Resource profess...
Jan M. Smith, Founder and President of Inland Management Group, provides organizations and individual clients with invaluable outsourced Human Resource professional advice in the areas of Human Resource Management, Hospitality Operations, Training & Development, Employee Relations, and Recruitment. Jan is an energetic facilitator, speaker, and trainer for national and international corporate and non-profit organizations and has shared her passion for service excellence through her support of the Tourism/Hospitality/Service industries in Temecula, California for the past 15 years. She is on the Board of Directors for the Temecula Valley Convention and Visitors Bureau. Her non-profit initiative, Begin Again Career Transition Services (BACTS) program, has provided outplacement/career transition services to hundreds of local unemployed residents of the Inland Empire.
Did you ever wonder why some service workers over or under perform? Jan Smith shares the relevancy of how a Culture of Care can positively affect both the employee and the customer in the service and hospitality environment
In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)
wn.com/What's Next In Service For The Hospitality Industry, A Culture Of Care Jan Smith At Tedxtemecula
Jan M. Smith, Founder and President of Inland Management Group, provides organizations and individual clients with invaluable outsourced Human Resource professional advice in the areas of Human Resource Management, Hospitality Operations, Training & Development, Employee Relations, and Recruitment. Jan is an energetic facilitator, speaker, and trainer for national and international corporate and non-profit organizations and has shared her passion for service excellence through her support of the Tourism/Hospitality/Service industries in Temecula, California for the past 15 years. She is on the Board of Directors for the Temecula Valley Convention and Visitors Bureau. Her non-profit initiative, Begin Again Career Transition Services (BACTS) program, has provided outplacement/career transition services to hundreds of local unemployed residents of the Inland Empire.
Did you ever wonder why some service workers over or under perform? Jan Smith shares the relevancy of how a Culture of Care can positively affect both the employee and the customer in the service and hospitality environment
In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)
- published: 25 Dec 2013
- views: 12851
Careers in Hospitality: Service & Adventure
- Order: Reorder
- Duration: 3:18
- Updated: 20 Nov 2009
- views: 25322
Discover the rewarding career opportunities of the hospitality industry! Get the inside scoop about jobs in hotel and restaurant management in this clip from "C...
Discover the rewarding career opportunities of the hospitality industry! Get the inside scoop about jobs in hotel and restaurant management in this clip from "Careers in Hospitality: Service & Adventure" from Learning ZoneXpress
wn.com/Careers In Hospitality Service Adventure
EXCELLENT HOSPITALITY SERVICE CULTURE
- Order: Reorder
- Duration: 1:37
- Updated: 09 Oct 2011
- views: 1162
- published: 09 Oct 2011
- views: 1162
Hospitality + Service: Module 1 -- Transform Communities with Hospitality + Service
- Order: Reorder
- Duration: 2:05
- Updated: 04 Sep 2014
- views: 1287
Created by Hilton Worldwide, Points of Light and the Taproot Foundation, Hospitality + Service is designed to help organizations enhance client experiences by i...
Created by Hilton Worldwide, Points of Light and the Taproot Foundation, Hospitality + Service is designed to help organizations enhance client experiences by improving communication and connections with clients, creating warm and welcoming environments and effectively managing challenging situations. Learn more at www.hiltonworldwide.com/hospitality+service
In Module 1 of Hospitality + Service we discuss the fundamental principles of hospitality and how you can utilize client feedback to improve your service over time.
wn.com/Hospitality Service Module 1 Transform Communities With Hospitality Service
Created by Hilton Worldwide, Points of Light and the Taproot Foundation, Hospitality + Service is designed to help organizations enhance client experiences by improving communication and connections with clients, creating warm and welcoming environments and effectively managing challenging situations. Learn more at www.hiltonworldwide.com/hospitality+service
In Module 1 of Hospitality + Service we discuss the fundamental principles of hospitality and how you can utilize client feedback to improve your service over time.
- published: 04 Sep 2014
- views: 1287
Restaurant Training Video: Food Service and Hospitality Training
- Order: Reorder
- Duration: 6:29
- Updated: 15 Apr 2010
- views: 227897
See http://www.five-startraining.com. for 16 restaurant seminars, webinars, 12 restaurant manuals, opening assist, consulting, train-trainer & more. Train emplo...
See http://www.five-startraining.com. for 16 restaurant seminars, webinars, 12 restaurant manuals, opening assist, consulting, train-trainer & more. Train employees & management for enhanced profits. Get results today! Seminars: customer service, core management training skills, waiter & waitress training, teamwork, & more. Five Star Training offers 20 services.
wn.com/Restaurant Training Video Food Service And Hospitality Training
See http://www.five-startraining.com. for 16 restaurant seminars, webinars, 12 restaurant manuals, opening assist, consulting, train-trainer & more. Train employees & management for enhanced profits. Get results today! Seminars: customer service, core management training skills, waiter & waitress training, teamwork, & more. Five Star Training offers 20 services.
- published: 15 Apr 2010
- views: 227897
International Hospitality Service Program
- Order: Reorder
- Duration: 4:46
- Updated: 02 Mar 2016
- views: 3321
International Hospitality Service Program incorporating SIT30713 Certificate III in Hospitality
The exclusive program is designed to develop frontline food and...
International Hospitality Service Program incorporating SIT30713 Certificate III in Hospitality
The exclusive program is designed to develop frontline food and beverage service skills for work in luxury, five and six-star properties.
http://tafegoldcoast.edu.au/study-with-us/study-areas/international-hospitality/
wn.com/International Hospitality Service Program
International Hospitality Service Program incorporating SIT30713 Certificate III in Hospitality
The exclusive program is designed to develop frontline food and beverage service skills for work in luxury, five and six-star properties.
http://tafegoldcoast.edu.au/study-with-us/study-areas/international-hospitality/
- published: 02 Mar 2016
- views: 3321
Hospitality Guest Laundry Services in Hotel_OLD
- Order: Reorder
- Duration: 8:09
- Updated: 19 Nov 2014
- views: 12656
- published: 19 Nov 2014
- views: 12656
-
ITFT FINISHING SCHOOL -- RUSA -- HOSPITALITY -- SESSION 36 --- SERVICE INDUSTRY
published: 23 Sep 2016 -
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ITFT FINISHING SCHOOL -- RUSA -- HOSPITALITY -- SESSION 24 -- Service Equipments
published: 21 Sep 2016 -
Contact Customer Service In The Hospitality And Tourism Industry
published: 14 Sep 2016 -
GreenLeaf - Fiji's first online store for hospitality and food service industry
Online store by Green Leaf Pacific
published: 12 Sep 2016 -
Service Design Wizard Matt Phillips predicts the future of hospitality industry
published: 12 Sep 2016 -
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Hospitality, FFE Products, Services | FORMULA ONE FURNICHE PTE LTD | OBJECT D'ART
Hospitality Solutions, Trends , Decor
published: 08 Sep 2016 -
9-4-16 Wichita Falls MCC Sunday Service - Beyond the Violence "Hospitality, Not Hostility"
published: 06 Sep 2016
ITFT FINISHING SCHOOL -- RUSA -- HOSPITALITY -- SESSION 36 --- SERVICE INDUSTRY
- Order: Reorder
- Duration: 37:10
- Updated: 23 Sep 2016
- views: 4
- published: 23 Sep 2016
- views: 4
Service and the Art of Hospitality by Johnson & Wales University
- Order: Reorder
- Duration: 0:36
- Updated: 23 Sep 2016
- views: 0
Guest Service in the Hospitality Industry by Paul J. Bagdan
- Order: Reorder
- Duration: 0:32
- Updated: 23 Sep 2016
- views: 0
ITFT FINISHING SCHOOL -- RUSA -- HOSPITALITY -- SESSION 24 -- Service Equipments
- Order: Reorder
- Duration: 46:05
- Updated: 21 Sep 2016
- views: 13
- published: 21 Sep 2016
- views: 13
Contact Customer Service In The Hospitality And Tourism Industry
- Order: Reorder
- Duration: 0:42
- Updated: 14 Sep 2016
- views: 0
- published: 14 Sep 2016
- views: 0
GreenLeaf - Fiji's first online store for hospitality and food service industry
- Order: Reorder
- Duration: 0:53
- Updated: 12 Sep 2016
- views: 1
Service Design Wizard Matt Phillips predicts the future of hospitality industry
- Order: Reorder
- Duration: 1:03
- Updated: 12 Sep 2016
- views: 0
- published: 12 Sep 2016
- views: 0
HOSPITALITY SOLUTIONS, FFE PRODUCTS, SERVICES | FORMULA ONE FURNICHE PTE LTD | DECOR II
- Order: Reorder
- Duration: 1:39
- Updated: 11 Sep 2016
- views: 55
Hospitality, FFE Products, Services | FORMULA ONE FURNICHE PTE LTD | OBJECT D'ART
- Order: Reorder
- Duration: 2:44
- Updated: 08 Sep 2016
- views: 31
Hospitality Solutions, Trends , Decor
Hospitality Solutions, Trends , Decor
wn.com/Hospitality, Ffe Products, Services | Formula One Furniche Pte Ltd | Object D'Art
9-4-16 Wichita Falls MCC Sunday Service - Beyond the Violence "Hospitality, Not Hostility"
- Order: Reorder
- Duration: 94:17
- Updated: 06 Sep 2016
- views: 1
- published: 06 Sep 2016
- views: 1
-
Five Star Customer Services: What Government Can Learn From the Hospitality Sector
Speakers: Mr. Gerald Lawless - President and Group Chief Executive Officer, Jumeirah Group - United Arab Emirates Mr. Dillip Rajakarier - Chief Exective Officer of Hospitality, Minor Hotel Group - Thailand Highlights: The winning formula: Happy employees + happy guests = huge profits "I want the Government of the Future to be as close to its citizens as hotels" -- His Highness Sheikh Mohammed Bin Rashid Al Maktoum Customer service is the core mission of the leading hospitality organizations around the world. Addressing one of the key challenges to governments worldwide, Gerald Lawless, President and Group Chief Executive Officer, Jumeirah Group and Dillip Rajakarier Chief Executive Officer of Hospitality, Minor Hotel Group -- Thailand both talked about their experiences and insights on...
published: 03 Mar 2014 -
Service and Payment Optimization for Hospitality
HotSOS, a Newmarket Hotel Service Optimization Solution integrates into BirchStreet’s platform. Together, the integration allows HotSOS to automate and add equipment to maintenance work orders while BirchStreet allows customers to track inventory of these parts, monitor par levels and reorder items through its procure-to-pay platform.
published: 10 Nov 2015 -
Managed Service Webinar - Hospitality
May 28, 2014 ------------------------------------------------- Connect with us! http://www.ruckuswireless.com http://www.facebook.com/ruckuswireless http://twitter.com/ruckuswireless http://instagram.com/ruckuswirelesswifi -------------------------------------------------
published: 17 Jul 2014 -
SERVICE SECTOR AND HOSPITALITY
published: 25 Nov 2013 -
Soft Skills for the Hospitality and Retail Sectors: Views from Employers
This session explores the foundational skills required for entry-level employees in the service sector. In a dynamic discussion between the International Youth Foundation, Hilton Worldwide, and Accenture, learn how the service sector assesses their youth workforce needs as part of their global value chains and how leveraging expertise in training talent is applied to opening employment doors for youth. Drawing on insights from the reports, "Getting Youth in the Door: Defining Soft Skills Requirements for Entry-level Service Sector Jobs" and "Creating Opportunities for Youth in Hospitality," representatives from Hilton and Accenture discuss the skills needed by young people to excel in employment and what they often find lacking, and the various ways they are investing in programs to help ...
published: 14 Nov 2013 -
Jcademy Hospitality Webinar (In Thai ไทย) - Turning 'Tinglish' into International Service English
Webinar 4th June 2015 - 15:00 UTC +7 How to turn Tinglish into Service Industry English When learning a language, technology can only take us so far. We are often unaware of our own personal sound filters, this affects our ability to understand native speakers of a new language, it also makes it difficult for us to replicate those natural sounds into our own speech pattern. In this webinar you will learn some of the key sound filters for Thai speakers. We will also cover ‘Tinglish’ words that are commonly used in the service industry by Thai's. Finally we will tweak this ‘Thai Style’ of English into more internationally recognisable speech. Improving English in the service industry No experience is required.
published: 04 Jun 2015 -
Hospitality Management Programs at eCornell (Info Session 9.7.15)
Learn more: http://www.ecornell.com/certificates/hospitality-and-foodservice-management/hospitality-management/ Hospitality management involves you in every aspect of your property’s many moving parts. From the front of the house to the back, you need a firm grasp on finance, marketing, and managing employees. Build your credibility and learn how to manage a successful world-class operation with a foundation in essential industry best practices and skills. This certificate program consists of 6 two-week courses: 4 core and 2 elective courses. The core courses give you a foundation in hospitality management and cover interpreting financial statements, managing people, and the essentials of hospitality marketing and planning. Choose from 5 electives: Marketing, Revenue Management, Service ...
published: 09 Sep 2015 -
WRAP NI and CIEH - Preventing waste in the hospitality and food service sector (1 of 4)
----------------------------------------------------------------------------------- Screencast 1 of 4: Introduction and context ----------------------------------------------------------------------------------- Environmental health practitioners (EHPs) in Northern Ireland can now access free advice on how to help hospitality and food service businesses tackle food waste with these four screencasts. Produced in association with the Chartered Institute of Environmental Health (CIEH) and featuring WRAP experts, these screencasts offer a step-by-step guide enabling EHPs to provide businesses with advice on saving money by reducing waste and signposting them to relevant guidance. The screencasts: - give an overview of waste in the hospitality and food service (HaFS) sector; - identify food ...
published: 19 May 2014 -
Food and Beverage Service Training (Turkish Ministry of Culture and Tourism)
This video was prepared and issued by the Directorate General of Research and Training of the Turkish Ministry of Culture and Tourism. The purpose of this video is to develop knowledge and skills of food & beverage service employees (waiter, barmen, barmaid...) working in the accommodation industry. The content of the video was carefully identified through research assessing specific needs of information of the concerned employees.
published: 13 May 2013 -
INSITE 2013 The Power of Hospitality - Danny Meyer
Introduction: Charles Cardona, Jr., Chief Executive Officer, BNY Mellon Cash Investment Strategies, and President, The Dreyfus Corporation Moderator: Gerry Tamburro, Managing Director, Pershing, a BNY Mellon company Danny Meyer, Chief Executive Officer, Union Square Hospitality Group
published: 27 Jun 2013
Five Star Customer Services: What Government Can Learn From the Hospitality Sector
- Order: Reorder
- Duration: 56:09
- Updated: 03 Mar 2014
- views: 3405
Speakers:
Mr. Gerald Lawless - President and Group Chief Executive Officer, Jumeirah Group - United Arab Emirates
Mr. Dillip Rajakarier - Chief Exective Office...
Speakers:
Mr. Gerald Lawless - President and Group Chief Executive Officer, Jumeirah Group - United Arab Emirates
Mr. Dillip Rajakarier - Chief Exective Officer of Hospitality, Minor Hotel Group - Thailand
Highlights:
The winning formula: Happy employees + happy guests = huge profits
"I want the Government of the Future to be as close to its citizens as hotels" -- His Highness Sheikh Mohammed Bin Rashid Al Maktoum
Customer service is the core mission of the leading hospitality organizations around the world. Addressing one of the key challenges to governments worldwide, Gerald Lawless, President and Group Chief Executive Officer, Jumeirah Group and Dillip Rajakarier Chief Executive Officer of Hospitality, Minor Hotel Group -- Thailand both talked about their experiences and insights on customer service management.
They agreed that the principles in improving and enhancing customer experience in hospitality sector can also be applied in the government sector. These hospitality experts also tackled the key tools and tactics to gear organizational culture to the design and provision of a "seven star" customer experience.
The ultimate goal of organization is profit. It takes financial form in business, and public welfare in the case of public entities. Either way, all organizations live to attain this, it is only by empowering the people behind these organizations that exceptional customer service can be achieved.
"I was quite taken up when His Highness Sheikh Mohammed said the government of the future should be open to people 24/7," Rajakarier said. "This all boils down to providing an exceptional service, whether it is in the hospitality or the government sector."
Rajakarier said there are different kinds of guests -- corporate, group, leisure, and so on -- and there are also different customers for the government, depending on the sector the entity is serves.
for more: http://www.thegovernmentsummit.ae/en/media/plenary-%E2%80%9Cfirst-class%E2%80%9D-government-services-what-governments-can-learn-from-leading-airlines/
wn.com/Five Star Customer Services What Government Can Learn From The Hospitality Sector
Speakers:
Mr. Gerald Lawless - President and Group Chief Executive Officer, Jumeirah Group - United Arab Emirates
Mr. Dillip Rajakarier - Chief Exective Officer of Hospitality, Minor Hotel Group - Thailand
Highlights:
The winning formula: Happy employees + happy guests = huge profits
"I want the Government of the Future to be as close to its citizens as hotels" -- His Highness Sheikh Mohammed Bin Rashid Al Maktoum
Customer service is the core mission of the leading hospitality organizations around the world. Addressing one of the key challenges to governments worldwide, Gerald Lawless, President and Group Chief Executive Officer, Jumeirah Group and Dillip Rajakarier Chief Executive Officer of Hospitality, Minor Hotel Group -- Thailand both talked about their experiences and insights on customer service management.
They agreed that the principles in improving and enhancing customer experience in hospitality sector can also be applied in the government sector. These hospitality experts also tackled the key tools and tactics to gear organizational culture to the design and provision of a "seven star" customer experience.
The ultimate goal of organization is profit. It takes financial form in business, and public welfare in the case of public entities. Either way, all organizations live to attain this, it is only by empowering the people behind these organizations that exceptional customer service can be achieved.
"I was quite taken up when His Highness Sheikh Mohammed said the government of the future should be open to people 24/7," Rajakarier said. "This all boils down to providing an exceptional service, whether it is in the hospitality or the government sector."
Rajakarier said there are different kinds of guests -- corporate, group, leisure, and so on -- and there are also different customers for the government, depending on the sector the entity is serves.
for more: http://www.thegovernmentsummit.ae/en/media/plenary-%E2%80%9Cfirst-class%E2%80%9D-government-services-what-governments-can-learn-from-leading-airlines/
- published: 03 Mar 2014
- views: 3405
Service and Payment Optimization for Hospitality
- Order: Reorder
- Duration: 29:13
- Updated: 10 Nov 2015
- views: 912
HotSOS, a Newmarket Hotel Service Optimization Solution integrates into BirchStreet’s platform. Together, the integration allows HotSOS to automate and add equi...
HotSOS, a Newmarket Hotel Service Optimization Solution integrates into BirchStreet’s platform. Together, the integration allows HotSOS to automate and add equipment to maintenance work orders while BirchStreet allows customers to track inventory of these parts, monitor par levels and reorder items through its procure-to-pay platform.
wn.com/Service And Payment Optimization For Hospitality
HotSOS, a Newmarket Hotel Service Optimization Solution integrates into BirchStreet’s platform. Together, the integration allows HotSOS to automate and add equipment to maintenance work orders while BirchStreet allows customers to track inventory of these parts, monitor par levels and reorder items through its procure-to-pay platform.
- published: 10 Nov 2015
- views: 912
Managed Service Webinar - Hospitality
- Order: Reorder
- Duration: 50:48
- Updated: 17 Jul 2014
- views: 61
May 28, 2014
-------------------------------------------------
Connect with us!
http://www.ruckuswireless.com
http://www.facebook.com/ruckuswireless
http://twit...
May 28, 2014
-------------------------------------------------
Connect with us!
http://www.ruckuswireless.com
http://www.facebook.com/ruckuswireless
http://twitter.com/ruckuswireless
http://instagram.com/ruckuswirelesswifi
-------------------------------------------------
wn.com/Managed Service Webinar Hospitality
May 28, 2014
-------------------------------------------------
Connect with us!
http://www.ruckuswireless.com
http://www.facebook.com/ruckuswireless
http://twitter.com/ruckuswireless
http://instagram.com/ruckuswirelesswifi
-------------------------------------------------
- published: 17 Jul 2014
- views: 61
SERVICE SECTOR AND HOSPITALITY
- Order: Reorder
- Duration: 24:48
- Updated: 25 Nov 2013
- views: 42
- published: 25 Nov 2013
- views: 42
Soft Skills for the Hospitality and Retail Sectors: Views from Employers
- Order: Reorder
- Duration: 72:10
- Updated: 14 Nov 2013
- views: 738
This session explores the foundational skills required for entry-level employees in the service sector. In a dynamic discussion between the International Youth ...
This session explores the foundational skills required for entry-level employees in the service sector. In a dynamic discussion between the International Youth Foundation, Hilton Worldwide, and Accenture, learn how the service sector assesses their youth workforce needs as part of their global value chains and how leveraging expertise in training talent is applied to opening employment doors for youth. Drawing on insights from the reports, "Getting Youth in the Door: Defining Soft Skills Requirements for Entry-level Service Sector Jobs" and "Creating Opportunities for Youth in Hospitality," representatives from Hilton and Accenture discuss the skills needed by young people to excel in employment and what they often find lacking, and the various ways they are investing in programs to help ensure young people are better prepared to be successful in the workplace.
wn.com/Soft Skills For The Hospitality And Retail Sectors Views From Employers
This session explores the foundational skills required for entry-level employees in the service sector. In a dynamic discussion between the International Youth Foundation, Hilton Worldwide, and Accenture, learn how the service sector assesses their youth workforce needs as part of their global value chains and how leveraging expertise in training talent is applied to opening employment doors for youth. Drawing on insights from the reports, "Getting Youth in the Door: Defining Soft Skills Requirements for Entry-level Service Sector Jobs" and "Creating Opportunities for Youth in Hospitality," representatives from Hilton and Accenture discuss the skills needed by young people to excel in employment and what they often find lacking, and the various ways they are investing in programs to help ensure young people are better prepared to be successful in the workplace.
- published: 14 Nov 2013
- views: 738
Jcademy Hospitality Webinar (In Thai ไทย) - Turning 'Tinglish' into International Service English
- Order: Reorder
- Duration: 45:51
- Updated: 04 Jun 2015
- views: 443
Webinar 4th June 2015 - 15:00 UTC +7
How to turn Tinglish into Service Industry English
When learning a language, technology can only take us so far. We are of...
Webinar 4th June 2015 - 15:00 UTC +7
How to turn Tinglish into Service Industry English
When learning a language, technology can only take us so far. We are often unaware of our own personal sound filters, this affects our ability to understand native speakers of a new language, it also makes it difficult for us to replicate those natural sounds into our own speech pattern.
In this webinar you will learn some of the key sound filters for Thai speakers. We will also cover ‘Tinglish’ words that are commonly used in the service industry by Thai's. Finally we will tweak this ‘Thai Style’ of English into more internationally recognisable speech.
Improving English in the service industry
No experience is required.
wn.com/Jcademy Hospitality Webinar (In Thai ไทย) Turning 'Tinglish' Into International Service English
Webinar 4th June 2015 - 15:00 UTC +7
How to turn Tinglish into Service Industry English
When learning a language, technology can only take us so far. We are often unaware of our own personal sound filters, this affects our ability to understand native speakers of a new language, it also makes it difficult for us to replicate those natural sounds into our own speech pattern.
In this webinar you will learn some of the key sound filters for Thai speakers. We will also cover ‘Tinglish’ words that are commonly used in the service industry by Thai's. Finally we will tweak this ‘Thai Style’ of English into more internationally recognisable speech.
Improving English in the service industry
No experience is required.
- published: 04 Jun 2015
- views: 443
Hospitality Management Programs at eCornell (Info Session 9.7.15)
- Order: Reorder
- Duration: 25:26
- Updated: 09 Sep 2015
- views: 515
Learn more: http://www.ecornell.com/certificates/hospitality-and-foodservice-management/hospitality-management/
Hospitality management involves you in every as...
Learn more: http://www.ecornell.com/certificates/hospitality-and-foodservice-management/hospitality-management/
Hospitality management involves you in every aspect of your property’s many moving parts. From the front of the house to the back, you need a firm grasp on finance, marketing, and managing employees. Build your credibility and learn how to manage a successful world-class operation with a foundation in essential industry best practices and skills.
This certificate program consists of 6 two-week courses: 4 core and 2 elective courses. The core courses give you a foundation in hospitality management and cover interpreting financial statements, managing people, and the essentials of hospitality marketing and planning. Choose from 5 electives: Marketing, Revenue Management, Service Excellence, Financial Management, or Foodservice.
Whether you are a manager currently, positioning yourself for a management position or have recently been promoted, make your mark today by learning from experts in the School of Hotel Administration at Cornell University, one of the world’s most prestigious hospitality schools. You can finish all of the courses in this program and earn your certificate in as little as three months, spending about five to seven hours per course.
The core courses in this certificate will equip you to:
-Explain the principles of group dynamics and development
-Describe the dimensions of team-member behavior
-Assess how effectively your team functions
-Identify the correct online financial information for research
-Develop a strategy to better strengthen your property’s financial foundation
-Understand the fundamental aspects of modern marketing
-Know the relationship between customer value and marketing in the hospitality industry
-Design and execute your own pricing strategy for a particular product or service
Who should enroll in this certificate?
-Hospitality professionals in every function from human resources and finance to marketing and foodservice
-People wanting to work in hospitality management positions
wn.com/Hospitality Management Programs At Ecornell (Info Session 9.7.15)
Learn more: http://www.ecornell.com/certificates/hospitality-and-foodservice-management/hospitality-management/
Hospitality management involves you in every aspect of your property’s many moving parts. From the front of the house to the back, you need a firm grasp on finance, marketing, and managing employees. Build your credibility and learn how to manage a successful world-class operation with a foundation in essential industry best practices and skills.
This certificate program consists of 6 two-week courses: 4 core and 2 elective courses. The core courses give you a foundation in hospitality management and cover interpreting financial statements, managing people, and the essentials of hospitality marketing and planning. Choose from 5 electives: Marketing, Revenue Management, Service Excellence, Financial Management, or Foodservice.
Whether you are a manager currently, positioning yourself for a management position or have recently been promoted, make your mark today by learning from experts in the School of Hotel Administration at Cornell University, one of the world’s most prestigious hospitality schools. You can finish all of the courses in this program and earn your certificate in as little as three months, spending about five to seven hours per course.
The core courses in this certificate will equip you to:
-Explain the principles of group dynamics and development
-Describe the dimensions of team-member behavior
-Assess how effectively your team functions
-Identify the correct online financial information for research
-Develop a strategy to better strengthen your property’s financial foundation
-Understand the fundamental aspects of modern marketing
-Know the relationship between customer value and marketing in the hospitality industry
-Design and execute your own pricing strategy for a particular product or service
Who should enroll in this certificate?
-Hospitality professionals in every function from human resources and finance to marketing and foodservice
-People wanting to work in hospitality management positions
- published: 09 Sep 2015
- views: 515
WRAP NI and CIEH - Preventing waste in the hospitality and food service sector (1 of 4)
- Order: Reorder
- Duration: 20:16
- Updated: 19 May 2014
- views: 120
-----------------------------------------------------------------------------------
Screencast 1 of 4: Introduction and context
--------------------------------...
-----------------------------------------------------------------------------------
Screencast 1 of 4: Introduction and context
-----------------------------------------------------------------------------------
Environmental health practitioners (EHPs) in Northern Ireland can now access free advice on how to help hospitality and food service businesses tackle food waste with these four screencasts.
Produced in association with the Chartered Institute of Environmental Health (CIEH) and featuring WRAP experts, these screencasts offer a step-by-step guide enabling EHPs to provide businesses with advice on saving money by reducing waste and signposting them to relevant guidance.
The screencasts:
- give an overview of waste in the hospitality and food service (HaFS) sector;
- identify food waste prevention opportunities within a business;
- provide advice to help businesses prevent food waste and realise the associated cost savings; and
- introduce WRAP's business support including tools and guidance available under WRAP's Hospitality and Food Service Agreement.
==========================================
For more information, go to www.wrapni.org.uk/hospitality
==========================================
wn.com/Wrap Ni And Cieh Preventing Waste In The Hospitality And Food Service Sector (1 Of 4)
-----------------------------------------------------------------------------------
Screencast 1 of 4: Introduction and context
-----------------------------------------------------------------------------------
Environmental health practitioners (EHPs) in Northern Ireland can now access free advice on how to help hospitality and food service businesses tackle food waste with these four screencasts.
Produced in association with the Chartered Institute of Environmental Health (CIEH) and featuring WRAP experts, these screencasts offer a step-by-step guide enabling EHPs to provide businesses with advice on saving money by reducing waste and signposting them to relevant guidance.
The screencasts:
- give an overview of waste in the hospitality and food service (HaFS) sector;
- identify food waste prevention opportunities within a business;
- provide advice to help businesses prevent food waste and realise the associated cost savings; and
- introduce WRAP's business support including tools and guidance available under WRAP's Hospitality and Food Service Agreement.
==========================================
For more information, go to www.wrapni.org.uk/hospitality
==========================================
- published: 19 May 2014
- views: 120
Food and Beverage Service Training (Turkish Ministry of Culture and Tourism)
- Order: Reorder
- Duration: 28:33
- Updated: 13 May 2013
- views: 152562
This video was prepared and issued by the Directorate General of Research and Training of the Turkish Ministry of Culture and Tourism. The purpose of this video...
This video was prepared and issued by the Directorate General of Research and Training of the Turkish Ministry of Culture and Tourism. The purpose of this video is to develop knowledge and skills of food & beverage service employees (waiter, barmen, barmaid...) working in the accommodation industry. The content of the video was carefully identified through research assessing specific needs of information of the concerned employees.
wn.com/Food And Beverage Service Training (Turkish Ministry Of Culture And Tourism)
This video was prepared and issued by the Directorate General of Research and Training of the Turkish Ministry of Culture and Tourism. The purpose of this video is to develop knowledge and skills of food & beverage service employees (waiter, barmen, barmaid...) working in the accommodation industry. The content of the video was carefully identified through research assessing specific needs of information of the concerned employees.
- published: 13 May 2013
- views: 152562
INSITE 2013 The Power of Hospitality - Danny Meyer
- Order: Reorder
- Duration: 57:28
- Updated: 27 Jun 2013
- views: 18479
Introduction: Charles Cardona, Jr., Chief Executive Officer, BNY Mellon Cash Investment Strategies, and President, The Dreyfus Corporation
Moderator: Gerry Tamb...
Introduction: Charles Cardona, Jr., Chief Executive Officer, BNY Mellon Cash Investment Strategies, and President, The Dreyfus Corporation
Moderator: Gerry Tamburro, Managing Director, Pershing, a BNY Mellon company
Danny Meyer, Chief Executive Officer, Union Square Hospitality Group
wn.com/Insite 2013 The Power Of Hospitality Danny Meyer
Introduction: Charles Cardona, Jr., Chief Executive Officer, BNY Mellon Cash Investment Strategies, and President, The Dreyfus Corporation
Moderator: Gerry Tamburro, Managing Director, Pershing, a BNY Mellon company
Danny Meyer, Chief Executive Officer, Union Square Hospitality Group
- published: 27 Jun 2013
- views: 18479
back
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- Chat
back
- Playlist
- Chat
2:28
The Right Words at the Right Time - Customer Service Recovery for Hospitality Industry
Sometimes it is the newest or least trained hospitality employee who has the last clear ch...
published: 03 Jun 2015
The Right Words at the Right Time - Customer Service Recovery for Hospitality Industry
The Right Words at the Right Time - Customer Service Recovery for Hospitality Industry
- Report rights infringement
- published: 03 Jun 2015
- views: 10049
2:28
Hospitality - Customer Service is an Experience
Hospitality & Customer Service
It's about your mind set of willingness, and its dediacted ...
published: 24 Oct 2013
Hospitality - Customer Service is an Experience
Hospitality - Customer Service is an Experience
- Report rights infringement
- published: 24 Oct 2013
- views: 1994
2:51
Service vs. Hospitality
Perfect service doesn't always mean a great experience. In order to have a truly exception...
published: 12 Oct 2014
Service vs. Hospitality
Service vs. Hospitality
- Report rights infringement
- published: 12 Oct 2014
- views: 1601
16:20
What's next in service for the hospitality industry, a culture of care: Jan Smith at TEDxTemecula
Jan M. Smith, Founder and President of Inland Management Group, provides organizations and...
published: 25 Dec 2013
What's next in service for the hospitality industry, a culture of care: Jan Smith at TEDxTemecula
What's next in service for the hospitality industry, a culture of care: Jan Smith at TEDxTemecula
- Report rights infringement
- published: 25 Dec 2013
- views: 12851
3:18
Careers in Hospitality: Service & Adventure
Discover the rewarding career opportunities of the hospitality industry! Get the inside sc...
published: 20 Nov 2009
Careers in Hospitality: Service & Adventure
Careers in Hospitality: Service & Adventure
- Report rights infringement
- published: 20 Nov 2009
- views: 25322
1:37
EXCELLENT HOSPITALITY SERVICE CULTURE
published: 09 Oct 2011
EXCELLENT HOSPITALITY SERVICE CULTURE
EXCELLENT HOSPITALITY SERVICE CULTURE
- Report rights infringement
- published: 09 Oct 2011
- views: 1162
2:05
Hospitality + Service: Module 1 -- Transform Communities with Hospitality + Service
Created by Hilton Worldwide, Points of Light and the Taproot Foundation, Hospitality + Ser...
published: 04 Sep 2014
Hospitality + Service: Module 1 -- Transform Communities with Hospitality + Service
Hospitality + Service: Module 1 -- Transform Communities with Hospitality + Service
- Report rights infringement
- published: 04 Sep 2014
- views: 1287
6:29
Restaurant Training Video: Food Service and Hospitality Training
See http://www.five-startraining.com. for 16 restaurant seminars, webinars, 12 restaurant ...
published: 15 Apr 2010
Restaurant Training Video: Food Service and Hospitality Training
Restaurant Training Video: Food Service and Hospitality Training
- Report rights infringement
- published: 15 Apr 2010
- views: 227897
4:46
International Hospitality Service Program
International Hospitality Service Program incorporating SIT30713 Certificate III in Hospit...
published: 02 Mar 2016
International Hospitality Service Program
International Hospitality Service Program
- Report rights infringement
- published: 02 Mar 2016
- views: 3321
8:09
Hospitality Guest Laundry Services in Hotel_OLD
published: 19 Nov 2014
Hospitality Guest Laundry Services in Hotel_OLD
Hospitality Guest Laundry Services in Hotel_OLD
- Report rights infringement
- published: 19 Nov 2014
- views: 12656
back
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37:10
ITFT FINISHING SCHOOL -- RUSA -- HOSPITALITY -- SESSION 36 --- SERVICE INDUSTRY
published: 23 Sep 2016
ITFT FINISHING SCHOOL -- RUSA -- HOSPITALITY -- SESSION 36 --- SERVICE INDUSTRY
ITFT FINISHING SCHOOL -- RUSA -- HOSPITALITY -- SESSION 36 --- SERVICE INDUSTRY
- Report rights infringement
- published: 23 Sep 2016
- views: 4
0:36
Service and the Art of Hospitality by Johnson & Wales University
Read / Download : http://bitly.com/2cHxZsc
published: 23 Sep 2016
Service and the Art of Hospitality by Johnson & Wales University
Service and the Art of Hospitality by Johnson & Wales University
- Report rights infringement
- published: 23 Sep 2016
- views: 0
0:32
Guest Service in the Hospitality Industry by Paul J. Bagdan
Read / Download : http://j.mp/2d4fRvZ
published: 23 Sep 2016
Guest Service in the Hospitality Industry by Paul J. Bagdan
Guest Service in the Hospitality Industry by Paul J. Bagdan
- Report rights infringement
- published: 23 Sep 2016
- views: 0
46:05
ITFT FINISHING SCHOOL -- RUSA -- HOSPITALITY -- SESSION 24 -- Service Equipments
published: 21 Sep 2016
ITFT FINISHING SCHOOL -- RUSA -- HOSPITALITY -- SESSION 24 -- Service Equipments
ITFT FINISHING SCHOOL -- RUSA -- HOSPITALITY -- SESSION 24 -- Service Equipments
- Report rights infringement
- published: 21 Sep 2016
- views: 13
0:42
Contact Customer Service In The Hospitality And Tourism Industry
published: 14 Sep 2016
Contact Customer Service In The Hospitality And Tourism Industry
Contact Customer Service In The Hospitality And Tourism Industry
- Report rights infringement
- published: 14 Sep 2016
- views: 0
0:53
GreenLeaf - Fiji's first online store for hospitality and food service industry
Online store by Green Leaf Pacific
published: 12 Sep 2016
GreenLeaf - Fiji's first online store for hospitality and food service industry
GreenLeaf - Fiji's first online store for hospitality and food service industry
- Report rights infringement
- published: 12 Sep 2016
- views: 1
1:03
Service Design Wizard Matt Phillips predicts the future of hospitality industry
published: 12 Sep 2016
Service Design Wizard Matt Phillips predicts the future of hospitality industry
Service Design Wizard Matt Phillips predicts the future of hospitality industry
- Report rights infringement
- published: 12 Sep 2016
- views: 0
1:39
HOSPITALITY SOLUTIONS, FFE PRODUCTS, SERVICES | FORMULA ONE FURNICHE PTE LTD | DECOR II
FORMULA ONE FURNICHE PTE LTD | OBJET D'ART, TRENDS, DECOR II
published: 11 Sep 2016
HOSPITALITY SOLUTIONS, FFE PRODUCTS, SERVICES | FORMULA ONE FURNICHE PTE LTD | DECOR II
HOSPITALITY SOLUTIONS, FFE PRODUCTS, SERVICES | FORMULA ONE FURNICHE PTE LTD | DECOR II
- Report rights infringement
- published: 11 Sep 2016
- views: 55
2:44
Hospitality, FFE Products, Services | FORMULA ONE FURNICHE PTE LTD | OBJECT D'ART
Hospitality Solutions, Trends , Decor
published: 08 Sep 2016
Hospitality, FFE Products, Services | FORMULA ONE FURNICHE PTE LTD | OBJECT D'ART
Hospitality, FFE Products, Services | FORMULA ONE FURNICHE PTE LTD | OBJECT D'ART
- Report rights infringement
- published: 08 Sep 2016
- views: 31
94:17
9-4-16 Wichita Falls MCC Sunday Service - Beyond the Violence "Hospitality, Not Hostility"
published: 06 Sep 2016
9-4-16 Wichita Falls MCC Sunday Service - Beyond the Violence "Hospitality, Not Hostility"
9-4-16 Wichita Falls MCC Sunday Service - Beyond the Violence "Hospitality, Not Hostility"
- Report rights infringement
- published: 06 Sep 2016
- views: 1
back
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56:09
Five Star Customer Services: What Government Can Learn From the Hospitality Sector
Speakers:
Mr. Gerald Lawless - President and Group Chief Executive Officer, Jumeirah Grou...
published: 03 Mar 2014
Five Star Customer Services: What Government Can Learn From the Hospitality Sector
Five Star Customer Services: What Government Can Learn From the Hospitality Sector
- Report rights infringement
- published: 03 Mar 2014
- views: 3405
29:13
Service and Payment Optimization for Hospitality
HotSOS, a Newmarket Hotel Service Optimization Solution integrates into BirchStreet’s plat...
published: 10 Nov 2015
Service and Payment Optimization for Hospitality
Service and Payment Optimization for Hospitality
- Report rights infringement
- published: 10 Nov 2015
- views: 912
50:48
Managed Service Webinar - Hospitality
May 28, 2014
-------------------------------------------------
Connect with us!
http://www...
published: 17 Jul 2014
Managed Service Webinar - Hospitality
Managed Service Webinar - Hospitality
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- published: 17 Jul 2014
- views: 61
24:48
SERVICE SECTOR AND HOSPITALITY
published: 25 Nov 2013
SERVICE SECTOR AND HOSPITALITY
SERVICE SECTOR AND HOSPITALITY
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- published: 25 Nov 2013
- views: 42
72:10
Soft Skills for the Hospitality and Retail Sectors: Views from Employers
This session explores the foundational skills required for entry-level employees in the se...
published: 14 Nov 2013
Soft Skills for the Hospitality and Retail Sectors: Views from Employers
Soft Skills for the Hospitality and Retail Sectors: Views from Employers
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- published: 14 Nov 2013
- views: 738
45:51
Jcademy Hospitality Webinar (In Thai ไทย) - Turning 'Tinglish' into International Service English
Webinar 4th June 2015 - 15:00 UTC +7
How to turn Tinglish into Service Industry English
W...
published: 04 Jun 2015
Jcademy Hospitality Webinar (In Thai ไทย) - Turning 'Tinglish' into International Service English
Jcademy Hospitality Webinar (In Thai ไทย) - Turning 'Tinglish' into International Service English
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- published: 04 Jun 2015
- views: 443
25:26
Hospitality Management Programs at eCornell (Info Session 9.7.15)
Learn more: http://www.ecornell.com/certificates/hospitality-and-foodservice-management/ho...
published: 09 Sep 2015
Hospitality Management Programs at eCornell (Info Session 9.7.15)
Hospitality Management Programs at eCornell (Info Session 9.7.15)
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- published: 09 Sep 2015
- views: 515
20:16
WRAP NI and CIEH - Preventing waste in the hospitality and food service sector (1 of 4)
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Screen...
published: 19 May 2014
WRAP NI and CIEH - Preventing waste in the hospitality and food service sector (1 of 4)
WRAP NI and CIEH - Preventing waste in the hospitality and food service sector (1 of 4)
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- published: 19 May 2014
- views: 120
28:33
Food and Beverage Service Training (Turkish Ministry of Culture and Tourism)
This video was prepared and issued by the Directorate General of Research and Training of ...
published: 13 May 2013
Food and Beverage Service Training (Turkish Ministry of Culture and Tourism)
Food and Beverage Service Training (Turkish Ministry of Culture and Tourism)
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- published: 13 May 2013
- views: 152562
57:28
INSITE 2013 The Power of Hospitality - Danny Meyer
Introduction: Charles Cardona, Jr., Chief Executive Officer, BNY Mellon Cash Investment St...
published: 27 Jun 2013
INSITE 2013 The Power of Hospitality - Danny Meyer
INSITE 2013 The Power of Hospitality - Danny Meyer
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- published: 27 Jun 2013
- views: 18479
Five Star Customer Services: What Government Can L...
Service and Payment Optimization for Hospitality...
Managed Service Webinar - Hospitality...
SERVICE SECTOR AND HOSPITALITY...
Soft Skills for the Hospitality and Retail Sectors...
Jcademy Hospitality Webinar (In Thai ไทย) - Turnin...
Hospitality Management Programs at eCornell (Info ...
WRAP NI and CIEH - Preventing waste in the hospita...
Food and Beverage Service Training (Turkish Minist...
INSITE 2013 The Power of Hospitality - Danny Meyer...
photo: AP / Gerry Broome
A look at the shooting videos released by Charlotte police
Edit The Miami Herald 25 Sep 2016
There have been both peaceful demonstrations and violent protests every day since Tuesday's shooting of 43-year-old Keith Lamont Scott. the black man fatally shot by a Charlotte police officer. The officer is also black. Chief among protesters' demands has been the public release of dashcam and body camera video of the shooting. From the start, police have said Scott refused officers' demands to drop a gun ... ---. BODY CAMERA ... --- ... --- ... ....
photo: Creative Commons / Gage Skidmore
Trump Sticks to Script After Threatening Gennifer Flowers Invite
Edit Bloomberg 25 Sep 2016
Donald Trump stuck to the teleprompter and delivered a measured political attack against Hillary Clinton just hours after threatening to invite Gennifer Flowers, who had an affair with Clinton’s husband when he was president, to attend Monday night’s first of three presidential debates ... The New York Times reported Flowers said in a text message to the newspaper she would attend ... Bush attended ... To contact the reporter on this story. ... ....
photo: AP / Ted S. Warren
Suspect in deadly Washington state mall shooting in custody
Edit The Times of India 25 Sep 2016
SEATTLE. Authorities say the suspect in a deadly shooting at a Washington state mall shooting is in custody. The Skagit County Department of Emergency Management said via Twitter on Saturday evening that the suspect had been captured. No other details were immediately available ... RELATED....
photo: AP / Liu Xu/Xinhua via AP
China begins operating world's largest radio telescope
Edit Austin American Statesman 25 Sep 2016photo: Creative Commons / Gage Skidmore
Ted Cruz Endorses Donald Trump For President
Edit WorldNews.com 23 Sep 2016
In an abrupt shift, U.S. Senator Ted Cruz endorsed Republican presidential nominee Donald Trump on Friday, saying he is the only candidate who can stop Democrat Hillary Clinton from winning the White House on Nov ... Kennedy's assassin."Our country is in crisis ... WN.com, Jim Berrie ....
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60th Bal du Bois, Southern Soiree
Edit Richmond Times Dispatch 25 Sep 2016
The Bal du Bois benefits Sheltering Arms Physical Rehabilitation Hospital and each year hopes to increase awareness of the hospital in the community ... An online service ......
Ruth Marcus: In praise of good government geeks
Edit The Oklahoman 25 Sep 2016
The antidote to this unwarranted and corrosive derision arrives every year in the form of the Partnership for Public Service and its Samuel J. Heyman Service to America Medals ... Like Paul McGann, Jean Moody-Williams and Dennis Wagner at the Centers for Medicare and Medicaid Services, the 2016 Federal Employees of the Year ... Fish and Wildlife Service, whose Operation Crash targeted smuggling of rhino horns and elephant ivory)....
SAVVY SENIOR Savvy Senior: Health tips and advice for senior travelers
Edit Richmond Times Dispatch 25 Sep 2016
An online service is needed to view this article in its entirety. You need an online service to view this article in its entirety....
Roaring welcome for '1962' animal ambulances
Edit The Times of India 25 Sep 2016
Chief minister J Jayalalithaa had launched the ambulance service two days ago. An ambulance service for animals was a long-pending demand of the local farmers. Impressed by the service rendered by the '108' ambulance service, farmers in the region, who were finding it difficult to have access to immediate medical help when their animals fell sick, had made many representations to the government....
Women's mental health needs 'not considered adequately'
Edit BBC News 25 Sep 2016
There is no requirement for the NHS to provide gender-specific mental health services, but its value was recognised by the Department of Health as far back as 2002 in a , signed off by the then mental health minister Jacqui Smith ... "There will be the need to provide single-sex services in some instances." ... "I yo-yo-yoed between three hospitals....
Private medicine, public good
Edit Toronto Sun 25 Sep 2016
The main issues are whether Canadians should be allowed to pay privately for “medically necessary services”, already covered by their provincial health plans, and whether doctors should be permitted to charge outside these plans for “private” services ... hospitals? ... With frozen hospital budgets, this will likely not improve....
Merged mandals in EG hit by unidentified disease
Edit The Times of India 25 Sep 2016
The most recent deaths are of 30-year-old M Venkata Swamy of Tammayyapeta, who died on Thursday, and 45-year-old K Rama Rao of Chinnamattapalli in VR Puram mandal, who died while undergoing treatment at a government hospital on September 20. Sources said around 32 people were shifted to Kakinada Government Hospital 10 days ago while another 21 people were admitted to the hospital on September 20....
Aboriginal inmate 'left braindead' after brawl with guards at SA prison
Edit The Guardian 25 Sep 2016
“All prison officers involved have been release from the hospital with minor to no injuries, and my brother is brain dead and has no life left.”. Rule said her brother, of Pitjantjatjara and Wiradjuri ancestry, was on life support at the Royal Adelaide hospital following the incident ... Morrison’s brother, Patrick, condemned South Australia’s Department for Correctional Services over the incident....
Officials asked to ensure measures in place before monsoon
Edit The Hindu 25 Sep 2016
He asked officials to stock sufficient vaccines in hospitals and Primary Health Centres and also conduct special camps in fever-prone areas ... The Fire and Rescue Services personnel, Tamil Nadu Water Supply and Drainage Board and Highways Department should be ready to face any situation....
Obit: Michael Glad
Edit Times Free Press 25 Sep 2016
Michael Duane Glad, 55, died Friday, Sept. 23, 2016, in a local hospital ... Memorial Services will be hald at 11a.m ... A private family Interment service will be held at a later date ... ....
Obit: Travis Parsons
Edit Times Free Press 25 Sep 2016
20, 2016, at Memorial Hospital in Chattanooga ... Jude Catholic Church one hour before the service, beginning at 10 a.m ... Children Services, in memory of ... Arrangements are by Hamilton Funeral Home & Cremation Services....
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