Why Fastenal?

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• published: 06 Nov 2013
• views: 20626

Any overview of our company has to start with a look at our 2,700+ store locations and the 10,000+ people who operate them. After all, when our customers think of Fastenal, they don't think of some remote corporation; they think of the local "Blue Team" that serves them on a daily basis. Backed by our global sourcing, quality, and logistics operations, each store is a local, one-stop source for a spectrum of OEM, MRO and Construction supplies. That includes a broad core inventory of commonly used products, as well as items that are custom-stocked to meet individual customers' needs. (Because it's on our local shelves, it doesn't have to be on theirs.) Working within our decentralized environment, store personnel take a flexible approach to support local customers -- sourcing products, making emergency deliveries, managing a lean flow of inventory to points of use, and leveraging our services, solutions and specialists to drive continual business improvements. Local product and local people: these are the cornerstones of our value proposition. So when you hear us talk about our thousands of stores, remember that we're not talking about how big we are; we're talking about how local we are. And that's what Fastenal is all about -- using our corporate resources to be the best local supplier in every market we serve.