Consumer affairs
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Calling, texting or using data while abroad should no longer result in high bills thanks to an agreement to scrap roaming charges
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‘London terminals’ and ‘any permitted’ among confusing terms highlighted in regulator’s report which finds jargon is rife
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Leave campaigner details plans for ‘Australian-style points-based’ controls to limit numbers coming to Britain from EU
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Online fraud victims should be better protected, not blamed
Patrick CollinsonAll too often banks and cards companies do little to pursue fraudsters, and in many cases seem happy to blame those scammed
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Still here: reflections on later life £24,840 for an Adele ticket? We need to do more to stop the touts
Michele HansonA new report on the ‘secondary ticketing’ business is useless and weedy. We need musicians to follow the examples set by the Rolling Stones and Prince
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It is not only a Brexit vote which would mean far fewer euros or dollars for your holiday currency
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I had £191 on a pre-paid Frame card – now it’s expired and my money is gone
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After BT failed to install broadband when she moved in, a first-time buyer in central London says more than 100 emails have got her nowhere
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Many people are facing huge hikes in premiums, and discovering that the controversial policies sold as investments are anything but
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We don’t even know if this is still the done thing
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Crossings to and from Britain can cost twice as much as others in Europe, but there are still ways for a family to save this summer
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German discount supermarket hopes to tap into market that is predicted to more than double to £1bn by 2020
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Ofcom launches service that allows mobile users to register their number with the Telephone Preference Service by sending a text
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Also, a backlog in safety checks means nurses and teachers can’t work, and how tiny scratches can lead to huge car hire bills
Consumer champions An old Cashplus prepaid card has ruined my credit rating