What You Should Know Before Buying a Taylor Wimpey Home
A photgraphic slideshow depicting my
Taylor Wimpey home and the build quality of it.
Other shocking examples of Taylor Wimpey products and service:
http://youtu.be/1Zr8s7gsrKs
https://www.youtube.com/watch?v=jPQltI_RpBY
https://www.youtube.com/watch?v=twvIrN8Nu8E
https://www.youtube.com/watch?v=P902wTkHP1Q
Facebook page showing peoples' experiences with buying a new house: https://www.facebook.com/groups/486225211503676/?fref=nf
Email from Taylor Wimpey refusing to address defects and a derisory offer attempting to get out of rectifying defects which could be a serious structural issue.
Thank you for your time on Friday.
I have spoken with the
Production Manager responsible for your development, redacted, who has agreed it will be less disruptive to you if we delay attending to the agreed programme of remedial works until materials have been procured. On that basis new site manager will source the materials, agree a date with you that is suitable to all and micro manage the list until complete.
He will keep redacted and I updated and I in turn will ensure redacted is privy to all correspondence.
Please find my considered response to your emailed list in order –
1/ Plasterboard by wall light – master bedroom.
Make good, (r/h of en-suite door)…………………………
..Patcher
2/
Front door
Various minor dents – make good…………………………..Decorator
3/
Kitchen door
Ease door.
Maybe door bar to hall “catching” door?..
Carpenter
4/
Lounge door
Adjust as necessary…………………………………………………..Carpenter
5/
Master bedroom
Bulges to wall. Please find options below
6/
Garden Gate
Re-align to allow use of correct latching set
– not
hole drilled in timber post………………………………….Fencer
7/ Kitchen radiator
Remove and make good plasterboard – re-fix…………….Patcher/plumber
8/ Kitchen vinyl
I did not evidence “concrete bumps”
when inspecting on Friday………………………………………….. No action
9/
Door to under stairs cupboard
Replace door. Remove nail head from jamb…………………Carpenter
10/
Hall light fitting- hitting door
Move fitting along hall ceiling – as marked……………………
Electrician/Patcher
11/
Hot tap mis-aligned in en-suite
This does not warrant attention…………………………………….No action
12/
Rotting fence
The area of concern has been treated and does
Not require further action……………………………………………..No action
13/ Render repair
Small area at rear. L/l bell cast………………………………………..Render patcher
Please advise new site manager of your preference on this issue. AS I explained there will be shade/texture
difference if the repair is carried out.
14/
Building debris to patio doors
Clean doors
15/
Plaster work in closet
No works required here……………………………………………….No action
16/
Electric meter box
Clearly this has been left in a damaged state……………….
Plastic surgeon
See below
17/ Master bedroom velux
Make good in reveals……………………………………………………Decorator
18/ Intumescent strip to door
“
Juliet” room – re-stick strip to frame…………………………Plastic surgeon
19/
Door frame on 1st landing
Make good keep area…………………………………………………. Carpenter
Additional
Adjust lock to cloak door……………………………………………….Carpenter
Delaminating door to en-suite.. Replace……………………….Carpenter
Vinyl behind pan – stick…………………………………………………
Plastic Surgeon
Issue 5
Regarding the bulges to the wall to the left and right hand side of the bed in the master bedroom. You are correct in your opinion that the current installation falls outside the acceptable level of tolerance. Notwithstanding it is debatable whether the level of disruption caused to you to correct the defects make the works worthwhile.
In fact the
NHBC do have a caveat in their policy which allows a defect to remain if the degree of disruption is disproportionate to the benefits gained.
We did touch on whether a cash settlement may be preferable to the remedial works and on that basis
I am able to offer you the sum of £
300 in full and final settlement for this issue.
I await your instruction on this matter.
I do hope that you regard the above as a fair and balanced record of our discussions. However as I explained should you feel that my proposals are unacceptable you may choose to invoke the NHBC Buildmark policy
Resolution Service. This is a free arbitration service provided by the NHBC in years 1 and 2.
Regards
Production Quality Manager