APCSC 2012 CRE Awards Winner (Public Service of the Year) Hongkong Electric (港燈) (Full Ver.)

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• published: 05 Sep 2013
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Hong Kong -- June 14th, 2013 -- At the 2013 Asia Pacific CRE Awards Dinner Ceremony, Asia Pacific Customer Service Consortium (APCSC) has announced the list of Winners for the 2012 Customer Relationship Excellence Awards (CRE Awards). They are selected through a comprehensive balanced score card of self assessment benchmarking, business case presentations, mystery calls, CSQS site assessment by the judging panel based on the Customer Service Quality Standard (CSQS), public webvoting and a final round of judging by a panel of customer relationship excellence experts. The goal of the CRE Awards is to promote service quality and Customer Relationship Excellence in international cities across Asia Pacific and to recognize governments, companies, business units, teams, and individuals that have contributed to the success of both their customers and the organizations that they serve. All finalists have gone through the Public webvoting by both their customers and the public's recognitions, and the CSQS assessment and endorsement from international bodies. The annual international CRE Awards program has augmented the discovery of innovations from different cultures, promoted service advancements cross borders, and fulfilled the promises from the CEO's to continuously strive for superior services for the future global consumers. The new round of International CRE Awards are now open for nomination and enrollment. Please visit http://apcsc.com/creaward/2012winners.asp for more information or contact us via (852) 2174 1428.