Neuro Linguistic Programming for Outstanding Communication

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• published: 31 Aug 2012
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As an Executive Coach with a background in Project and Change Management in the corporate space, as well as nine years Military Service in the Royal Australian Navy, Emma Bryce also happens to be a certified NLP Practitioner. Emma utilises classic NLP techniques as a positive tool in her coaching methodology. This presentation illustrated how small changes to delivery, communication style and mindset can improve a professional presentation tenfold, thus ensuring a positive outcome. To begin with, Emma defined Neuro Linguistic Programming: Neuro: Mind Linguistic: language and non-verbal communication systems Programming: Ability to discover and utilise the programs we run in our neurological systems to achieve our goals In other words, NLP is how to use the language of the mind to consistently achieve our specific and desired outcomes. As an introduction, Emma discussed the way in which the sub conscious mind plays a powerful part in both our perception but also the perception of those we communicate with in the workplace. The key elements to the discussion were around unlocking the key to the unconscious mind by using various communication techniques combined with a higher sense of awareness. The importance of 'being' rather than doing or having is key to this understanding. Emma stated that during any given presentation, research has found that in terms of reaching an audience 55% of what is perceived by an audience is in the Body Language emitted by the Presenter, 38% perceived is in the Tonality used -- ie. the pitch, timbre and volume used; and only 7% perceived is actually what is said by the Presenter. For this reason, well thought out delivery is required to ensure you reach your audience with the desired message. Emma discussed the art of 'matching' or 'modelling' a subject's body language, tone and communication style, and how it can work positively to engage the subject from the outset. Whilst describing the importance of 'downloading' a particular 'Mindset' for anyone who is about to deliver a presentation of sorts, the concept of the 'Servant's Heart' was used as an analogy, reminding an individual to ask themselves 'who' they need to be in an effort to deliver, and indeed 'serve' their audience effectively. The idea that by 'choosing' your mindset prior to the presentation, beit the 'Rockstar' mindset, the 'Warrior' mindset (and so on), gives you control over the result, and your perception becomes the reality is an outcome. An empowering insight and a very helpful tool for those who struggle with standing up in front of a room and presenting information. Emma also provided an introduction to the various learning styles that individuals have. These can be broken down into the following categories: Auditory Digital, Kinaesthetic, Visual and Audio. Taking into account the various attributes of each learning style, Emma explained that a presentation can be designed to engage each possible individual in attendance. Next up was a discussion around the use of appropriately engaging body language. Using the right hand gestures, the message you are trying to portray can be accentuated and thus more effectively delivered. To conclude, Emma's presentation managed to involve the audience brilliantly, and really only 'scratched the surface' of the tools and benefits of NLP in achieving personal and professional success. For those of you who attended, here are a few exemplary You Tube clips depicting Steve Jobs, Barack Obama and George Bush displaying NLP type body language in their discussion, for you to use as an exercise in understanding further how certain gestures communicate certain ideas. For those of you seeking further information about the session or future sessions, please contact Gabrielle at gabrielle.colman@graniteconsulting.com.au. For those of you interested in learning more about NLP for professional purposes, please contact Executive Coach Emma Bryce at emma@thehighflyingmind.com.au. Speakers: Emma Bryce Film Maker: Stefan Raabe - http://stefanraabe.com/writerdirector/work.html Producers: Granite Consulting - http://www.graniteconsulting.com.au/ Music: "Air Hockey Saloon" by Chris Zabriskie http://chriszabriskie.com