Mobile

FAQ

• What is international roaming and why is it so expensive?
• What happens when I hit the data allowance included in my plan?
• How much mobile data do I need?
• How to unlock your phone
• How to switch carriers and keep your number

Plans and features

• Which phone plans include international calling?
• What is a Monthly / SIM Only plan?
• What is the difference between Prepaid and Postpaid phone plans?
• How does data sharing work?
• What is rollover credit?

Technology

• Can I share my mobile data with my laptop or tablet?
• How do I setup the internet on my new phone?
• Can I use my phone on another network?
• What is the difference between 3G and 4G?

Carriers

• What is Optus 4G Plus and how do I get it?
• What is Telstra Blue Tick?
• What is an MVNO?