Identifying Excellence: America’s Most Valuable Care

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• published: 11 Dec 2014
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Participants: Gary S. Kaplan, MD, Chairman & CEO, Virginia Mason Health System Arnold Milstein, MD, MPH, Professor of Medicine, Director of Clinical Excellence Research Center, Stanford University Nayana Vyas, MD Founder & President of Clinical Affairs, Family Physicians Group Moderator: Jonathan LaPook, CBS Nightly News Chief Medical Correspondent There are pockets of excellence in the U.S. healthcare system, where higher quality care is delivered at a significantly lower cost. In its first major initiative, the Peterson Center on Healthcare partnered with Stanford University’s Clinical Excellence Research Center (CERC) to find these high performance providers, understand what is working, and validate their results.Arnold Milstein from Stanford CERC discusses this unprecedented study of 15,000 U.S. primary care practices, which identified 11 exemplary practices and the common features that enable them to deliver healthcare that is substantially higher in quality and lower in cost than nearly all of their peers. The session also features insights from physician leaders on the potential to replicate and scale what is working, in addition to personal testimony from a patient on the impact such care can have on quality of life.