Can I change my subscription package online?

You can make changes to your subscription at any time by accessing your account settings in My Account. Simply visit theage.com.au/myaccount or smh.com.au/myaccount and update your personal details or your subscription package.

Changes to your subscription that increase your monthly charge will take effect once your new payment details have been verified before your upgraded subscription payment amount takes effect.

Please note, if you have a Tablet only subscription via iTunes or Google Play you will need to cancel your subscription directly with them and subscribe to your preferred package online at theage.com.au/subscribe or smh.com.au/subscribe

 

No.  To make changes to your digital subscription package, please submit a request or call Customer Service on 1800 646 990.  Our Subscriber Services team operates between 7.30am – 5.30 pm Monday to Friday (Australian Eastern Standard Time).

Have more questions? Submit a request

Contact Us

If you can’t find an answer to your question, you can either submit a request or call Customer Service on 13 66 66.

Our Subscriber Services team operates between 7.30am – 5.30pm Monday to Friday and 7.30am – 10.30am Weekends (Australian Eastern Standard Time)

Contact Us

If you can’t find an answer to your question, you can either submit a request or call Customer Service on 13 66 66.

Our Subscriber Services team operates between 7.30am – 5.30pm Monday to Friday and 7.30am – 10.30am Weekends (Australian Eastern Standard Time)

Contact Us

If you can’t find an answer to your question, you can either submit a request or call Customer Service on 1800 646 990.

Our Subscriber Services team operates between 7.30am – 5.30 pm Monday to Friday (Australian Eastern Standard Time)

Contact Us

If you can’t find an answer to your question, you can either submit a request or call Customer Service on 1800 032 577.

Our Subscriber Services team operates between 7.30am – 5.30 pm Monday to Friday (Australian Eastern Standard Time)