When is the gift sent to my nominated recipient?

You can nominate the day you want the gift to be sent to your recipient. Your send date must be within 3 months of your purchase date. You cannot amend your recipient details or send date within the first 48 hours of your purchase.

The gift recipient must activate their gift within 3 months of the e-mail send date you nominate. There are no refunds on Gift Subscriptions that are not activated.

Have more questions? Submit a request

Contact Us

If you can’t find an answer to your question, you can either submit a request or call Customer Service on 13 66 66.

Our Subscriber Services team operates between 7.30am – 5.30pm Monday to Friday and 7.30am – 10.30am Weekends (Australian Eastern Standard Time)

Contact Us

If you can’t find an answer to your question, you can either submit a request or call Customer Service on 13 66 66.

Our Subscriber Services team operates between 7.30am – 5.30pm Monday to Friday and 7.30am – 10.30am Weekends (Australian Eastern Standard Time)

Contact Us

If you can’t find an answer to your question, you can either submit a request or call Customer Service on 1800 646 990.

Our Subscriber Services team operates between 7.30am – 5.30 pm Monday to Friday (Australian Eastern Standard Time)

Contact Us

If you can’t find an answer to your question, you can either submit a request or call Customer Service on 1800 032 577.

Our Subscriber Services team operates between 7.30am – 5.30 pm Monday to Friday (Australian Eastern Standard Time)