Help Center

Reporting a Tweet or Direct Message for violations

You can report Tweets or Direct Messages that are in violation of the Twitter Rules or our Terms of Service. Violations you can report include spam, abusive or harmful content, impersonation, copyright, or trademark violations. You can report any Tweet on Twitter, including Tweets in your home timeline, the Notifications or Discover tabs, or in Twitter Search.

To report a Tweet:

  1. Navigate to the Tweet you’d like to report.
  2. Click or tap the More icon (••• icon on web and iOS;  icon on Android).
  3. Select Report.
  4. If you select They’re being abusive or harmful, we’ll ask you to provide additional information about the issue you’re reporting.
  5. Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your Twitter experience.

To report a Direct Message:

You can report an individual Message as well as a full conversation.

To report an individual Message using the Twitter for iOS or Android app:

  1. Tap the Direct Message conversation and find the Message you’d like to report.
  2. Tap and hold the Message and select Flag from the menu that pops up.
  3. Select Flag as spam or Mark as abusive.

 

To report an individual Message via the web:

  1. Click into the Direct Message conversation and find the Message you’d like to report.
  2. Hover over the Message and click the report icon  when it appears.
  3. Select Report spam or Mark as abusive and click again to confirm.

 

To report a conversation using the Twitter for iOS or Android app:

  1. Swipe left on the Direct Message conversation you’d like to report.
  2. Tap the  flag icon.
  3. Select Flag as spam or Mark as abusive.

 

To report a conversation via the web:

  1. Click into the Direct Message conversation you’d like to report.
  2. Click the ••• More icon.
  3. Select Flag as spam or Mark as abusive and click again to confirm.
Note: Once you have reported the Message or conversation, it will be deleted from your Messages inbox.

What happens when I report a Tweet or Direct Message?

  • Reported Tweets will disappear from your timeline.
  • Reporting a Tweet does not automatically result in the user being suspended.
  • Reported Messages will disappear from your inbox and cannot be recovered.

Why do I see a “suspicious content” warning in my Direct Messages?

Twitter will hide Messages that might be suspicious or contain suspicious URLs (e.g. spam-related). You can let us know if the Message is OK or if it is spam:

  1. Tap the “suspicious content” warning to view the Message.
  2. If the Message looks like spam, tap This is Spam to report it.
  3. If the Message is OK, tap Message OK to keep it in your inbox.
  4. If you’re not sure, you can tap the URL first and then decide how to proceed.

What’s the difference between reporting a user and reporting a Tweet or Direct Message?

Reporting a Tweet or Direct Message allows you to indicate what specific Tweet or Direct Message you think is in violation of the Twitter Rules or Terms of Service. If the user is violating Twitter policies without posting a Tweet or Direct Message (for example, mass following large numbers of users), then you should report the user as spam.

Need help? Contact Support.