My Account

• I forgot my password!

My Order

• How do I redeem or download my purchase?
• StackSkills: Redemption Link Not Working
• How long do I have to redeem my order?
• My license code or redemption instructions aren't working. What should I do?
• My product is damaged or defective, how do I return it?
• I can't redeem Freebies!

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Checkout/Site

• Where do I add my Promo code?
• General Decline
• Zip Code Error

Shipping

• How do I change or update my shipping address?
• My order is stuck or lost in transit. What do I do?
• Where can I find my tracking information?
• Where is my order?
• Do you offer International Shipping?

Product Questions

• My course says "Sold Out" or "Invalid Code"
• Will my software purchase come with future updates?
• Is there a warranty on my product?
• How do I enter a Giveaway?
• Is the Giveaway available in my country?

Refund/Return Policy

• Can I get a refund for my purchase?

SECURITY

• Responsible Disclosure of Security Vulnerabilities​