Government IT

 

Government acknowledges ACT's poor internet but sticks to NBN plan

Communicatios Minister Mitch Fifield acknowledged the poor connectivity in suburbs such as Theodore but said the ...

Henry Belot   Minister for Communications acknowledges some areas of Canberra's southern suburbs have poor internet access.

MyGov to feel the audit blowtorch

Minister for Human Services Stuart Robert.

Noel Towell   Human Service to face National Audit Office scrutiny. Again.

ACT government defends seeking access to Canberrans' metadata

The metadata received by the ACT government "was used to inform investigations into active non-compliance with ...

Tom McIlroy   The ACT government has defended its right to seek access to Canberrans' private phone and internet records without a warrant.

Troubled myGov to be taken from Human Services

MyGov was launched in 2013 and is now used by several million Australians.

Noel Towell   Malcolm Turnbull's DTO has been critical of myGov, now it has the chance to show it can do better.

Jingle bills: Centrelink wrongly hits 70,000 families for up to $726 each

Centrelink has blamed a computer glitch for the incorrect bills.

Noel Towell   Computer glitch blamed as welfare agency hits tens of thousands with bills for money that is not owed.

Scrap the fax: Public service's new war

ACT Health is working with the DTO to reduce burdensome scheduling procedure.

Phillip Thomson   Archaic technology wasting time for Canberrans is in the target of new federal agency.

Centrelink's IT meltdown hits disability pension

More than 800,000 Australians are being paid disability pensions of about $800 a fortnight.

Noel Towell   Centrelink's tech woes disrupts Disability Pension medical crackdown.

Centrelink apologises for web welfare shutdown

Centrelink clients have vented their fury over the welfare agency's customer service performance.

Noel Towell   Centrelink clients around Australia are furious over missing payments.

Caution is 'holding the APS back'

Outgoing secretary of the Department of the Prime Minister and Cabinet Michael Thawley pictured earlier this year. He ...

Phillip Thomson   A report has revealed stunning examples of public service inefficiency when it comes to releasing and managing data.

Queensland can't sue for health payroll bungle: judge

IBM challenged the lawsuit

​The Queensland government's lawsuit against IBM Australia over the disastrous health payroll system has stalled, after the Supreme Court upheld a legal challenge by the technology giant.

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Qld can't sue IBM for health payroll bungle

Queensland launched action against IBM in 2013, But a legal challenge by IBM was upheld on Monday.

The Queensland government's lawsuit against IBM Australia over the disastrous health payroll system has stalled after the Supreme Court upheld a legal challenge by the technology giant.

Bureau of Meteorology computers breached, ABC reports

Dr Rob Vertessy CEO of the Bureau of Meteorology .

Ben Grubb   Australia's Bureau of Meteorology has reportedly had its computer systems breached.

ATO boosts service access via app and voice authentication

The ATO's voice identification system can be used with its app.

Claire Connelly   The ATO has announced it will extend its voice authentication system to its mobile app

Education

Code Club gets $1 million birthday present

Code Club Australia says new funding will help it extend its reach into rural and regional areas.

Claire Connelly   On the eve of its first birthday, an Australian non-for-profit facilitating digital literacy in school-aged children just received a million present from the federal government and the Telstra Foundation.

Phoenix rises from the ashes to battle Aussie bushfires

Called Phoenix, this software is proving to be indispensable for fighting bushfires.

Bennett Ring   Firefighters and planners are using an Australian-made bushfire simulator to help them do their job.

ID fraudsters attack ATO at least 11,000 times in one year

The tax office has dropped one of its largest ever cases against a single tax payer.

Noel Towell, Lisa Cox   The ATO has been targeted more than 11,000 times by identity fraudsters attempting to steal tax refunds in 2014-15.

Open data to public use, catch up with the world

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Stephen Bartos   Public servants need to ditch the control and encourage entrepreneurship.

The APS's 'gap in capability'

Digital Transformation Office chief executive Paul Shetler has previously said the government was 'failing' its customers.

Phillip Thomson   State of the Service report outlines the major hurdle to digital reform.

Tax refunds targeted by cyber crims

The ATO says 1000 tax refunds, totalling $9 million, have had to be cancelled.

Noel Towell and Lisa Cox   Tens of thousands of taxpayers forced to wait for refunds amid suspicion of identity theft.

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Public service to ban paper in boxes

A crackdown on hard-copy paperwork has been announced.

Phillip Thomson   One powerful agency head warns against "tyranny of small person" as sweeping reforms released for public service.