We’re all one big chimpy community, however, not all support channels are created equally just as not everyone in the community has the same support needs. Please review the below options to see what’s available to you.
Free Forums
Public forum support for free and pro theme users for basic troubleshooting.
Pro Forums
Public forum support for Plus members for CSS/HTML customization, professional advice and more.
Plus Contact
Private email support for Plus members for CSS/HTML customization, professional advice and more. *You must be logged into an active Plus account to reach the form.
General Contact
For non-technical support help only, including pre-sales, account and payment related questions, media inquiries etc. *Plus members may simply use the Plus Contact form for all support needs.
Additional Services
Have your business goals reviewed, get a logo designed or have your theme and WordPress professionally installed.
Additional Links
You can leave a Bug Report, make a Suggestion, leave a Testimonial, have a glance at our Recommendations, hire a Web Pro or review our Refund, Privacy and Terms policies.
One way or another, we’ve got you covered.
Where Not to Post Issues for Support
Please do not post support requests on Twitter, Facebook etc., in the blog comments area or at team member’s personal email accounts or phone numbers. This will only result in delayed support time.
Thank you.
