hipages Recommendations Policy
Speech Bubbles How are recommendations collected?
- When a job is posted, users can leave a recommendation on a business with which they have been connected.
- Users can also leave a review on a business with which they have connected outside of hipages.com.au. We take great care in verifying that these recommendations are genuine.
Verified Every recommendation is verified by hipages staff
- Every recommendation that is submitted is individually reviewed by a hipages staff member.
- In a lot of cases we directly follow up with the reviewer over the phone.
- We also have a number of advanced algorithms that automatically detect non-genuine reviews.
- Once we have verified that a review is genuine, we mark it as hipages verified.
Verified We take complaints very seriously
- Any negative review is investigated by a hipages staff member.
- Disciplinary action is taken against any business who consistently receive complaints from consumers.