PMP Training Online - Project Communications Management

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• published: 16 Sep 2015
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http://www.simplilearn.com/project-management/pmp-certification-training?utm_campaign=PMP-project-communicationmanagement-l3bdkUzVdvs&utm;_medium=SC&utm;_source=youtube PMP certification course offered by Simplilearn. This lesson will focus on project communications management. After completing this lesson you will be able to 1. Define communication and project communications management 2. Identify the different communication methods, technology and channels 3. Explain the elements of a basic communication model 4. Describe the project communications management processes The project management process map: There are 47 processes and project management group 10 to 10 knowledge areas and mapped in 25 process groups. This lesson will show the seventh knowledge area that is project communications management and its processes. Understanding communication: Communication can be best defined as a two-way process of exchanging information between two entities. If project is an entity the project needs to communicate with other entities in the organization like project managers, senior management of the organization and any other stakeholder of the project, similarly these entities may also have to communicate with the projects the communication between project and the stakeholders is always two-sided. Project Manager is responsible for ensuring proper communication to and from the project in fact a project manager spends almost 90% of his or her time on communication. You can now understand how important it is for a project manager to plan this activity well. Communication methods: Communication can be done in two ways it can be done written or verbal both written as well as verbal communication can either be formal or informal. Formal means communicating by following some basic rules whereas informal means taking a casual approach these two combinations result in four different communication methods they are formal written formal verbal in formal written and informal verbal. Formal written method is used for project management plans project charter and over long distance communication formal verbal method is used during presentations whereas in formal written method is applicable while writing notes or emails informal verbal on the other hand is applied during conversations. You can expect questions in the PMP exam which require choosing a communication method for a given situation so affair understanding of the communication methods can help you score higher. The various communication technologies: communication technology refers to the different media used for communicating a few such technologies are listed among which email fax and telephone are you popular communication technologies. Understanding the communication channel: with the help of an example communication takes place between four people in a team the lines across the members represent there can be six unique channels of communication existing within the team now if the team comprises 10 members how many unique channels of communication will be calculated you can use the formula in multiplied with n minus one and the resulting some divided by two and is the total number of people involved in communication in this case and equals to 10 if this is put into the formula you will get 45 as the result there 45 unique communication channels exist in a team of 10 people it is difficult to manage such a large number of communication channels therefore it is important to structure communication otherwise everyone starts communicating everything to everyone and it can become a real chaos in the project in the PMP exam you may be asked to calculate the number of communication channels in a scenario-based question so please make a note of the formula to answer the question correctly. The basic communication model project communications management includes the processes required to ensure that information about timely and appropriate generation collection distribution storage and ultimate disposition of project is prepared and circulated to all project stakeholders. It is the responsibility of a project manager to ensure that the information requested by the stakeholder is communicated to them the frequency at which the information needs to be shared may also vary from stakeholder to stakeholder. Watch full video for more information For more updates on courses and tips follow us on: - Facebook : https://www.facebook.com/Simplilearn - Twitter: https://twitter.com/simplilearn Get the android app: http://bit.ly/1WlVo4u Get the iOS app: http://apple.co/1HIO5J0