Online Support
tutorials, answers and guidesGeneral Info
Billing and AccountsPayment options, refunds, profile management and more...
Most popular questions
- How to change the Registrant (Owner) of my Domain Name
- Where is Live Chat support?
- How to retrieve your Account Manager username and password
- Why did Auto Renewal fail?
- What are the costs for sending faxes?
- How do I update my notification preferences?
- Turn off domain name Auto Renewal
- Can I pay by cheque or direct deposit?
- How to change the Registrant (Owner) of my Hosting or products
- How do I update my profile information?
Getting StartedEverything you need to know about your new product.
Quick General Settings
Select your product
- Getting started guide: Site Protection
- Getting started guide: SSL Certificates
- Getting started guide: Premium DNS
- Getting started guide: Email Exchange
- Getting started guide: Email Hosting
- Getting started guide: Registering a Domain Name
- Getting started guide: Resellers
- Getting started guide: File Transfer - FTP
- Getting started guide: Web Hosting
- Getting started guide: Search Ads
- Getting started guide: Website Builder
- Getting started guide: Fax to Email
- Getting started guide: Premium Email Protection
Tutorials & Guides
Domain NamesRegistering domains, renewals, transfers and management
Getting started guide: Registering a Domain Name
Most popular questions
- What is a URL?
- How to Add and Delete your Name Servers
- What is an IP Address?
- How to Transfer a Domain Name
- United Kingdom .UK domain name Registration Rules
- Adult community .XXX domain name Registration Rules
- Australia .COM.AU domain name Registration Rules
- How to setup Web Forwarding on my Domain
- United Arab Emirates .AE domain name Registration Rules
- Poland .PL domain name Registration Rules
Web HostingSetup tutorials, file uploading, email setup, hosting manager and more...
Getting started guide: Web Hosting
Getting started guide: File Transfer - FTP
Most popular questions
- Installing WordPress on my Web Hosting
- Disable the wp-cron.php in WordPress
- Creating an Addon Domain
- Database connection error with WordPress
- 500 Internal Server Error
- What is Web Hosting?
- I cannot send using SMTP, how do I fix this?
- Using Fetch (Mac) To Upload
- I have a database connection error
- How to install WordPress with FTP
Email HostingSetup tutorials, create new emails, account management and more...
Getting started guide: Email Hosting
Most popular questions
- What is the difference between IMAP and POP3?
- Checking Port 25 is not blocked
- How to use Webmail
- How to access your Webmail
- What to do if you have problems sending mail
- How to create an Email Account
- How to setup Spam filter rules
- How to set up Email Forwarding
- What are your Mail server settings?
- How to reset my Email password
Email ExchangeSetup tutorials, mailbox management, calendars, contacts and more...
Getting started guide: Email Exchange
Most popular questions
- Setting Cached Exchange Mode in Outlook
- How is Outlook Exchange mailbox storage allocated?
- Creating a new Mailbox with Exchange
- Creating a Distribution List with Exchange
- Setup multiple Emails on one account with Exchange
- Updating DNS Records for hosted Exchange
- How to import data in Outlook 2011 for Mac
- Share your Outlook folders, calendars, contacts or inbox
- How to export data in Outlook 2011 for Mac
- Creating a new Email with Exchange
Website BuilderHow to build, publish, create, design and manage your site
Getting started guide: Website Builder
Most popular questions
- Building your site for Mobile Applications
- Creating Pages and Menu with Website Builder
- How to update the Site Settings in Website Builder
- Adding Text and Pictures with Website Builder
- Do you have a Website Builder trial?
- How to download photos from Crazy Stock
- How to view your Site Statistics in Website Builder
- Adding widgets, Social apps, Menus and more...
- How to update the Header, Footer and Logo
- Where can I use the stock photos downloaded from Crazy Stock?
eShop BuilderHow to build and manage your products, orders and customers
Most popular questions
- Where are the eShop settings
- Add and edit products with eShop
- Adding the Online Store to your site
- Add and edit product Categories with eShop
- Adding and editing Categories with Website Builder
- Managing your eShop customers
- What Payment gateway can be used with eShop?
- How to setup Shipping Methods and Fees with eShop
- How to manage my sales and orders
- How to add Discounts and Specials to eShop
Traffic BoosterSubmitting your site, tracking results, SEO tools and more...
Site ProtectionScanner management, monitoring and alerts, removing malware and more...
Getting started guide: Site Protection
Most popular questions
- What does Site Protection monitor?
- How to stay clean from Malware
- My site got reinfected again
- Setting up Server Side Scanning
- Understanding Site Protection alerts
- Site Protection plugin for WordPress
- How to remove Malware infection from your site
- How to scan and detect Malware
- How to change the Monitoring Frequency
- How to setup Site Protection
Email ProtectionAdjusting spam levels, quarantine settings and more...
Email MarketingHow to design, bulk submit and manage your contact lists and more...
Web AnalyticsAccount access, installing, tracking codes, reporting and more...
Design ServiceAll the answers for Web design and Logo design services
Most popular questions
- How does Web Design work?
- Can I edit my Website Design when finished?
- What is Page Editor?
- Can I update the website design?
- What file formats will I receive my Logo?
- Can I have revision on my final Logo Design?
- What are the limitations to Web Designs?
- How to add, edit photos with Page Editor
- Can I add more pages to my website design?
- Can I add extra pages to my Website?
Premium DNSAdvanced DNS setting, management, zone records and more...
Getting started guide: Premium DNS
Most popular questions
- How do I update the CNAME Records?
- What is DNS?
- What DNS Records can I manage?
- How do I update the MX Records?
- What is Premium DNS?
- How do I update the TXT Records?
- What is a SRV Record?
- How do I update the A Record?
- What is a TXT Record?
- How do I update the SRV Records?
SSL CertificatesSetup SSL, server installation, creating a CSR and more...
Getting started guide: SSL Certificates
Most popular questions
- What is SSL?
- Install an SSL Certificate on a Tomcat Web server
- Install an SSL Certificate on Microsoft IIS 4
- SSL Certificate validation and documents
- Creating a CSR (Certificate Signing Request)
- Create a CSR for OpenSSL
- Create a CSR with Keytool
- Install an SSL Certificate for Apache mod_ssl
- What is a CSR?
- Install an SSL Certificate on an Exchange 2007 server
Windows ServersHyper-V management, reboot, install, Plesk and technical answers.
Most popular questions
- Using Remote Desktop (RDP) with your Windows Server
- What is a Windows VPS?
- How do I access my Windows Server?
- How can I purchase a Windows Server?
- What virtualization technology is used?
- Can I upgrade to Parallels Plesk for my Windows Server?
- My Hyper-V server shows less RAM than I ordered
- How do I upgrade my Windows Server?
- Which Windows version will be installed on my server?
- Do you offer Managed Services for my Windows Server?
Linux ServersServer management, reboot, install, cPanel and technical answers.
Most popular questions
- Creating a self-signed SSL certificate in Linux
- Install cPanel on a CentOS
- What is a Linux VPS?
- Configuring DNS for your website from ISPConfig control panel
- Install SSH Server on CentOS
- Install SSH Server on Debian or Ubuntu VPS
- Install or upgrade PHP under Debian or Ubuntu
- How do I access my Linux Server?
- How to edit DNS Zone in WHM
- Install Apache Web Server under CentOS or Red Hat
ResellersProduct management, payments, setups, branding and more...
Getting started guide: Resellers
Most popular questions
- How to manage domains in your Reseller Account
- How to manage, register or renew your clients Products
- How to brand the Reseller Storefront
- How to set Default Name servers for domains ordered through the Reseller Account
- Where is Reseller Live Chat support
- Creating a client Member Account
- How to add Reseller credit
- Why are Australian business details required for registering .AU domains?
- How to setup WHMCS module
- How to check customer invoices
AffiliatesCommission payments, adding banners, links and general questions
Most popular questions
- Do you have an Affiliate or Referral program?
- How to access the code required for the Affiliate Ads
- How to request payment of the Affiliate Commission
- How to keep track of Affiliate clicks and orders?
- How to get paid the Commission?
- How much does it cost to join the Affiliate Program?
- How to earn commission?
- Where can I publish the banner or text Ads?
- How to add the Affiliate link to the Outlook email
Known Issues
No Significant Issues
updated: 21:24 MST
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