Digital
By digitizing our collections and utilizing a wide range of digital media technologies, the Smithsonian can engage billions worldwide and power research collaboration across nations and disciplines. These metrics pertain to our leading-edge digitization program and outreach to the public via websites and social media.
Satisfaction Score
Website Visitor Satisfaction Score
This measure of satisfaction is derived from a survey randomly posed to 10% of website visitors across approximately 55 Smithsonian sites. The survey focuses on visitors' overall satisfaction with the site, how well it met their expectations, and how it compares to their idea of an ideal website.
Benchmark
This measure of satisfaction is derived from a survey randomly posed to 10% of website visitors across approximately 55 Smithsonian sites. The survey focuses on visitors' overall satisfaction with the site, how well it met their expectations, and how it compares to their idea of an ideal website. Smithsonian scores are benchmarked against an index of website satisfaction scores (managed by a leading customer experience analytics firm) for more than 25 non-profit, association, and education websites.
Represented by Digital Images
Collections Objects Digitized
Number of objects and specimens in Smithsonian holdings for which digital photos or other digital surrogates have been created. The Smithsonian has a massive digitization program underway, with goals of producing electronic records for all 138 million objects and specimens in our museum collections, plus digital images or other surrogates for a prioritized 12 percent of the total.
Smithsonian Collections Search Center
Images & other media files available through Collections Search Center, the Smithsonian's central online catalog of collections held by our museums, archives & libraries. collections.si.edu
Federal fiscal year (FY) runs from October 1st through September 30th.
Digital Volunteers
Number of active contributors to the Smithsonian Transcription Center. This online platform invites people around the world to play an important role in the Institution’s digitization effort. Digital Volunteers unlock the content inside digitized images of rich historic documents, as well as collection records for important natural history specimens. Become a volunteer at transcription.si.edu
