Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of social conflict. Often, committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of the group (e.g., intentions; reasons for holding certain beliefs), and by engaging in collective negotiation. Ultimately, a wide range of methods and procedures for addressing conflict exist, including but not limited to, negotiation, mediation, diplomacy, and creative peacebuilding.

It may be important to note that the term conflict resolution may also be used interchangeably with dispute resolution, where arbitration and litigation processes are critically involved. Furthermore, the concept of conflict resolution can be thought to encompass the use of nonviolent resistance measures by conflicted parties in an attempt to promote effective resolution

The dual concern model of conflict resolution is a conceptual perspective that assumes individuals’ preferred method of dealing with conflict is based on two underlying themes or dimensions:

Robin McLaurin Williams (born July 21, 1951) is an American actor and comedian. Rising to fame with his role as the alien Mork in the TV series Mork & Mindy, and later stand-up comedy work, Williams has performed in many feature films since 1980. He won the Academy Award for Best Supporting Actor for his performance in the 1997 film Good Will Hunting. He has also won two Emmy Awards, four Golden Globes, two Screen Actors Guild Awards and five Grammy Awards.

Williams was born in Chicago, Illinois. His mother, Laura McLaurin (née Smith, 1922–2001), was a former model from New Orleans, Louisiana. His father, Robert Fitzgerald Williams (September 10, 1906 – October 18, 1987), was a senior executive at Ford Motor Company in charge of the Midwest region. His maternal great-great-grandfather was senator and Mississippi governor Anselm J. McLaurin. Williams is of English, Welsh, Irish, and French ancestry. He was raised in the Episcopal Church (his mother practiced Christian Science). He grew up in Bloomfield Hills, Michigan, where he was a student at the Detroit Country Day School, and later moved to Woodacre, Marin County, California, where he attended the public Redwood High School. Williams studied at Claremont McKenna College (then called Claremont Men's College) for four years. He has two half-brothers: Todd (who died August 14, 2007) and McLaurin.