Why Wont My Xbox One Let Me Sign In?

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• published: 31 Mar 2015
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Why won't my Xbox One let me sign in? If you just got the console, you cannot sign in for the first time if you’re offline. I’ve had it since Christmas. That means I cannot blame being able to log in on the server overload. It may still be due to the servers, and if you are trying to sign in while Xbox Live is down, choose to go to the menu and go offline. Then you can sign in on your Xbox One, even if it cannot connect to the server. I do not think the server is down. And that doesn’t work for digital games, and may not work if you set up your home profile on someone else’s machine. And that’s a reason to not just use digital games and a reason not to log in to each others consoles to share each other’s digital content. What can I do to play discs on my console, like those rented from Red Box? If you select settings, network, you’ll be able to log in and play all your discs. I’d really rather just log in and play my own games. Sometimes server problems are to blame, and sometimes software updates mess things up. If the latter, or even the former, the first thing to try is to reboot the console. You did not tell me that first. That’s standard Microsoft troubleshooting 101, so I assumed you’d already tried it before talking to me. You could try turning off the Kinect and then trying to log in, in case the Kinect is killing it. Sometimes I want to kill the Kinect anyway, because it does not recognize me and gives the NSA the opportunity to spy on me. Seeing you gaming at 2 AM in your underwear is punishment enough for them if they try. Sometimes you cannot connect because Kinect cannot recognize you, like after growing a beard or losing a lot of weight and you’re using facial recognition. What’s the solution? First, make sure the Kinect sensor is seeing you face on, in case the problem is that it was moved to an angle or you’ve changed your position. Or you can turn off the facial recognition, and then log in manually. I wonder if there is an issue with my account. So log in on a PC, update your password, verify the account information or update and save the payment information to verify that the account is active. What if I cannot log in on the PC? Then your account is disabled or you’ve forgotten the password, but now you have more information to take to Microsoft tech support to get it resolved.