BlueCross BlueShield is apologizing to customers frustrated by bank account overdrafts and long waits on the phone last week. The problems affected a small percentage of customers in the individual market.

The individual market consists of people who buy insurance directly from an insurance company or on the Obamacare exchanges. BlueCross BlueShield caused about 3,200 of those customers to overdraw their bank accounts.

When 94-year-old Wilma Black passed away on December 22, she left behind five children, 16 "known" grandchildren, and an obituary that’s best described as candid and heartbreaking. The News and Observer of Raleigh posted Wilma’s obituary on Thursday. Less than 24 hours later it was taken down, but not before being widely circulated through social media and the subject of TV news reports. 

Some county commissioners are floating an idea of giving CMS a specific percentage of the county’s budget each year.

A lawsuit filed last year to stop the toll lane project on I-77 ended Friday when a judge rejected claims that the contract is unconstitutional. Toll opponents now hope they can win a political fight to halt the project.

The North Carolina Board of Education got some notice this week for something it didn’t do. The board decided to delay forwarding a report on charter schools to state lawmakers. WFAE’s Lisa Worf joins All Things Considered host Mark Rumsey in the studio to discuss.

If you spend any time on our roads, you know they can be an unpleasant experience. There’s annoying traffic, potholes, and frustration with other drivers – and that’s whether you’re a motorist or a cyclist.

The North Carolina Department of Transportation has recommended several changes to state law that aim to improve safety for cyclists and motorists as they share the road.

But some of the recommendations show the schism that exists between transportation officials and cycling groups.