Centrelink apologises for web welfare shutdown
Noel Towell Centrelink clients around Australia are furious over missing payments.
Identity fraudsters attack Tax Office at least 11,000 times in one year
Noel Towell, Lisa Cox The ATO has been targeted more than 11,000 times by identity fraudsters attempting to steal tax refunds in 2014-15.
Australian companies targeted by identity thieves for tax frauds
Noel Towell and Lisa Cox Australian companies are having their identities hijacked by international criminals who use them to try to defraud the Australian Taxation Office.
Security
Five hundred tax file numbers hacked every day
Noel Towell and Lisa Cox Identity thieves can now get into employers' payroll systems, but ATO says it's systems are safe.
Cyber thieves target tax time
Noel Towell and Lisa Cox Tens of thousands of taxpayers forced to wait for refunds amid suspicion of identity theft.
Centrelink blocks 60,000 calls a day, blames smartphone apps
Noel Towell Centrelink blocked 22m phone calls last year, with smartphone apps blamed for inflating the figures.
Uber and the ATO's $3.8 million taxi fare
Noel Towell Tax Office could turn to rideshare service to curb $3.8 million taxi fare
Public servants warned off internet sex and cheating sites after Ashley Madison hack
Noel Towell Marriage vows are one thing, but the public service Code of Conduct, that's serious.
Human Services' computers keep disabled out of work
Noel Towell Disabled workers are caught in bureaucratic limbo by problematic computer systems.
Australian Federal Police walk away from $145 million Israeli crime-fighting software deal
Noel Towell Police walk away from deal with contractor, conceding numerous issues have put project beyond rescue.
'They're in denial': MyGov users vent anger
Noel Towell "Trying to log into MyGov sent me to drink," says one frustrated user.
MyGov lockout comes weeks after digital boss' warning
Noel Towell Users allege massive problems, department says everything is fine.
25,000 public service jobs threatened by government's 'digital transformation'
Noel Towell Face-to-face transactions will be a thing of the past for many public servants within a decade.
Thousands caught in tax time nightmare
Noel Towell Thousands of tax returns trapped in bureaucratic limbo.
Telstra losing millions on Centrelink phone deal
Noel Towell Telstra is haemorrhaging money in its deal to manage the Centrelink phone lines, insiders say.
IT workers in the Australian Public Service are on the rise
Noel Towell And yes, they are probably earning more than you.
Couch commandos: Defence force flags lower fitness standards for cyber soldiers
Noel Towell Army thinks outside the barracks in its search for keyboard warriors, Australian Public Service to follow suit.
DHS's $474 million Telstra deal didn't improve Centrelink service
Noel Towell Three years ago, senior public servants promised a half-billion-dollar deal with Telstra would deliver shorter waiting times for Centrelink's phone lines.
Australia's slow digital economy needs government innovation, says Ernst & Young
Noel Towell Slow internet and ponderous public service are keeping Australia in the digital slow lane.
One Public Service, 200 systems, hundreds of millions wasted
Noel Towell Consolidation could save $465 million, an outsourcing seminar in Canberra hears.
