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Patrick Hatch

Nurofen facing fines over misleading claims

Patrick Hatch The manufacturer of Nurofen will be allowed to sell painkillers marketed as targeting specific types of pain for another 12 months after a court found they were misleading to customers.

Why is it cheaper to send underpants to New York than to Sydney?

Nicholas Egonidis of DailyJocks.com says it's confusing that sending a package 700 kilometres away costs nearly four times more than sending it 15,000 kilometres.

Patrick Hatch It's cheaper for local businesses to send underpants to New York than to Sydney.

Dick Smith not surprised Dick Smith shares have bombed

Patrick Hatch "You don't need to be very bright to realise that a company worth $90 million one moment is unlikely to be worth $500 million 12 months later."

Arnott's and Coles in stoush over biscuit prices

Arnott's cut supplies of Tim Tams to Coles in October.

Patrick Hatch Coles has blinked first in a tense stand-off with Campbell Arnott's, accepting price rises on a number of products after the biscuit and soup maker held its Tims Tams hostage.

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My Pet Warehouse says freight too pricey for online retailers to be profitable

'We were sending everything ex-Melbourne and the costs were just though the roof,' says Philip Bartholomew, chief executive of My Pet Warehouse.

Patrick Hatch You ever wonder why a lot of goods you order online come in from China? They often arrive more cheaply than it costs to send goods around Australia, online retailers have learnt.

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Department stores fire opening shots in Christmas battle

Australians are opening their wallets more, according to Commonwealth Bank research released on Monday.

Patrick Hatch Department stores have fired opening shots in the fight for Christmas shoppers, sizing up one another in a weekend discount skirmish.

The power of social media, and how to sell to friends on Instagram

Sam Jockel aka 'Aldi Mum' poses for a photo with her one-year-old son Ellis on November 17, 2015 in Brisbane, Australia. Sam loves Aldi so much she started a Facebook page 'Aldi Mum' with reviews of new products and convinced the supermarket to pay her.  (Photo by Glenn Hunt/Fairfax Media)

Catie Low & Patrick Hatch Social media is a powerful weapon in the marketing war but businesses need to know how different platforms drive sales.

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'We are an unusual company': How Patagonia balances growth and sustainability

Patrick Hatch Legendary adventurer and Patagoina executive Rick Ridgeway say there's good reason to put the planet over profit.

Aldi Mum loves Aldi so much she convinced it to pay her

Sam Jockel aka 'Aldi Mum' started the Facebook page in 2010.

Patrick Hatch Meet the woman who loves Aldi so much it started to pay her.

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Asciano weighs up 'doability' of Qube offer after indicative $9.25 per share bid

Qube managing director Maurice James claims his rival offer is worth more to Asciano shareholders than Brookfield Infrastructure's bid.

Jenny Wiggins, Sarah Thompson, Anthony Macdonald and Patrick Hatch A Qube-led consortium would be ready to make a formal takeover offer for Asciano in mid-December if the port and rail group's board grants it due diligence following an indicative bid worth $9.

Retailers protecting Australian shoppers from dollar pain

Clothes and shoes have become cheaper, despite import costs increasing.

Patrick Hatch Retailers are shielding shoppers from price hikes caused by the weakened Australian dollar, choosing to not pass on the increased cost of some imported goods.

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Jetstar puts on recovery flights from Bali to return stranded Australians

Mount Rinjani spews clouds of gas on Lombok island, east of Jakarta, Indonesia.

Patrick Hatch Flights between Bali and Australia will be grounded for a fourth consecutive day, as a volcanic ash cloud continues to wreak havoc on holidaymakers' plans.

Bonds taking on Nike, adidas with new activewear

Pacific Brands chief executive David Bortolussi believes Bonds has an excellent opportunity to expand in the activewear market.

Patrick Hatch Pacific Brands hopes to cash in on the trend of Australians wearing sports gear as everyday apparel.

Woolworths' new loyalty scheme a better deal, but unlikely to win new customers

Loyalty cards rarely have any substantial impact in the fight for new customers, according to Deakin University's Paul Harrison.

Patrick Hatch Woolworths' new loyalty scheme is a better deal for existing shoppers but is unlikely to win the struggling supermarket new customers, industry watchers say.

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Woolworths' new loyalty scheme a better deal, but unlikely to win new customers

Patrick Hatch Woolworths' new loyalty scheme is a better deal for existing shoppers but is unlikely to win the struggling supermarket new customers, industry watchers say.

Big W software bungle cost suppliers 'millions of dollars'

Big W 's earnings before tax dropped 25 per cent to $114.2 million in 2015.

Patrick Hatch Big W bungled the roll-out of its new stock management system this year, leaving suppliers furious and millions of dollars out of pocket.

David Jones defies the booers with Adam Goodes marketing win

Adam Goodes has a new role with David Jones.

Patrick Hatch David Jones has defied the wrath of racist "booers" and delivered itself an extraordinary marketing coup.

Australia Post seeks more female leaders to deliver service to core users

Australia Post says its must  improve its gender balance.

Patrick Hatch For Australia Post, having more female leaders will be good for business.

Christmas shoppers face a mixed bag from Santa

Santa may face some surprise price rises this Christmas

Patrick Hatch Australians face a mixed bag of price hikes and pleasant surprises in their Christmas shopping trolley this year.

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Ground zero feedback helps DayOne Response respond to disaster

DayOne Response CEO Tricia Compas-Markman says going to disaster zones helps her understand how to improve her products.

Patrick Hatch Tricia Compas-Markman was in post-quake Haiti when she realised her idea to change the world was on the right track.