New bank branch looks like your house
![Catriona Noble, ANZ managing director retail distribution, at the opening of the Parramatta Home Loan Centre.](/content/dam/images/g/l/n/0/i/8/image.related.afrIndexLead.320x210.glmzaz.glm88m.png/1450089599676.jpg)
The bank's new retail chief is bringing some lessons about customer service starting with a radical redesign fashioned on an actual home in suburban Parramatta.
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