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What Macdonald's is teaching ANZ

Catriona Noble, ANZ managing director retail distribution, at the opening of the Parramatta Home Loan Centre.

The bank's new retail chief is bringing some lessons about customer service starting with a radical redesign fashioned on an actual home in suburban Parramatta.

Port of Melbourne: A Coalition government went into Victoria's 2014 election committed to the sale of a long lease over the port. It emerged in opposition and full of ill-informed doubts over the privatisation process it fathered.

Vengeance politics slows Vic port sale

27 mins ago
Matthew Stevens

Victoria's Coalition cooked up the Port of Melbourne privatisation plan but now cook up myriad logic-defying reasons to delay it.

The S&P 500 added 0.1 per cent in the week to 2,091.69.

Junk bond squeeze has echoes of 2007

Every time there's a financial crisis, investors look for someone to blame. But it is getting harder to do that.

Blue-sky thinking: Suncorp's expected profits are reliant on this summer's weather in FNQ.

Suncorp downgrade epitomy of confusion

Anyone wanting a lesson in the complexities of accounting in the insurance industry should look no further than the profit downgrade by Suncorp.

ASX dives below 5000 amid Fed jitters

Vanessa Desloires

The local sharemarket dived back below 5000 to its second lowest close this year.

Contains:
Video

Backbenchers smoking over carbon permit policy 'switch'

20m ago

Backbenchers have told Environment Minister Greg Hunt his embrace of international emissions reductions permits can't happen without Coaliti...

Woolies, Coles, Aldi in child labour scandal

9m ago

Woolworths, Coles and Aldi have said they sell prawns supplied by a Thai company embroiled in a child labour scanda...

Contains:
Video

Turnbull dodges Macfarlane-shaped bullet

Malcolm Turnbull dodged a bullet on Monday when the LNP blocked plans by Ian Macfarlane to defect to the Nationals.

Contains:
Video

CSR seals Tesla deal to sell Powerwall

Angela Macdonald-Smith

CSR has expanded into home batteries, sealing an alliance with Tesla to sell the Powerwall system.

China's opaque legal system under scrutiny

Lisa Murray

The cases of a billionaire businessman and a human rights lawyer highlight the unpredictability of China's legal system.

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