- Product
Reviews
![Coles online shopping](http://web.archive.org./web/20151015192259im_/http://www.taste.com.au/media/products/0/42-1_h.jpg)
Coles online shopping
Now testing Coles online shopping.
About: Coles online shopping
Say hello to an extra hour in your day while Coles online delivers your groceries to you kitchen bench!
Why shop with Coles online?
• Free delivery on your first shop and every Wednesday* when you spend $100 or more
• Next day delivery with 2 hour windows or same day collection at selected Coles
supermarkets**
• All catalogue specials, every day and new prices available online
• Hand-picked, hand-packed and delivered straight to your kitchen bench
• Shop quickly with flybuys from a list of products you normally buy in-store
• Add recipe ingredients straight from taste.com.au to your Coles online trolley
Min. online spend is $50.
*Free delivery offer is valid at Coles online for new customers or Wednesday deliveries when you spend $100 or more after savings and discounts and excludes tobacco products. Free delivery excludes Hamilton Island & Remote Orders and will automatically deduct as checkout. Normal delivery terms and conditions apply.
** Order cut-off times can vary for same day collection (incl. 1am Sat/Sun in some stores), see coles.com.au for details. Next day delivery excludes Hamilton Island & Remote Orders.
Why shop with Coles online?
• Free delivery on your first shop and every Wednesday* when you spend $100 or more
• Next day delivery with 2 hour windows or same day collection at selected Coles
supermarkets**
• All catalogue specials, every day and new prices available online
• Hand-picked, hand-packed and delivered straight to your kitchen bench
• Shop quickly with flybuys from a list of products you normally buy in-store
• Add recipe ingredients straight from taste.com.au to your Coles online trolley
Min. online spend is $50.
*Free delivery offer is valid at Coles online for new customers or Wednesday deliveries when you spend $100 or more after savings and discounts and excludes tobacco products. Free delivery excludes Hamilton Island & Remote Orders and will automatically deduct as checkout. Normal delivery terms and conditions apply.
** Order cut-off times can vary for same day collection (incl. 1am Sat/Sun in some stores), see coles.com.au for details. Next day delivery excludes Hamilton Island & Remote Orders.
- Reviews & Ratings
Want to receive free product samples? Update your membership here to become a Taste Tester
Yes, I would recommend
jenben306
added this comment at 04:31PM Thu 15th October, 2015
I have been using Coles on line for years - both with home delivery and now with Click n Collect. I love the convenience of ordering in the morning and picking up on my way home from work that afternoon. It can be a little bit annoying if a particular brand of item I want is substituted but that is rare. Whenever I have had a problem with an item missing, it is quickly solved with a credit or I pop back the next day and pick up the item. My local Coles staff are really friendly. I enjoy the free samples occasionally in the order.
Yes, I would recommend
Cecily
added this comment at 01:18PM Fri 02nd October, 2015
I am unable to wonder the aisles for too long (due to my MS) and Coles online shopping allows me to do this without tiring myself unnecessarily allowing more energy for my family. Thanks Coles
Yes, I would recommend
booboo72
added this comment at 07:06PM Sun 27th September, 2015
i have been using coles online for about 3 months now and have not had i bad experience yet it cost me less to order online and have it deliveried to my front door than to use my car
No, I would not recommend
dwebb
added this comment at 03:05PM Wed 23rd September, 2015
1. Delivery costs too much.
2. Coles fresh produce is rarely acceptable quality. It's bad enough in-store, but delivery is worse because the people choosing it for you have no clue.
I'm very familiar with this service, I used it for many years out of necessity. I don't have to now, and never will again.
2. Coles fresh produce is rarely acceptable quality. It's bad enough in-store, but delivery is worse because the people choosing it for you have no clue.
I'm very familiar with this service, I used it for many years out of necessity. I don't have to now, and never will again.
Yes, I would recommend
antiochus
added this comment at 01:51PM Sat 19th September, 2015
I use it from time to time. Their vegetable boxes seem to be good value and we always use all the veggies. I've had a few problems with fruit quality but their call centre employees have always been helpful.
It is possible to choose not to substitute items - there is a check box for each item in the list of ordered items. Its default is yes to substitution - but you can select to off.
I've found Wednesday slots fill up so it's best to reserve my slot several days ahead and then edit my order the day before delivery.
It is possible to choose not to substitute items - there is a check box for each item in the list of ordered items. Its default is yes to substitution - but you can select to off.
I've found Wednesday slots fill up so it's best to reserve my slot several days ahead and then edit my order the day before delivery.
Yes, I would recommend
cityglenda
added this comment at 01:12PM Wed 09th September, 2015
I ordered my Father's Day gift through Coles online to be delivered direct to him. I was really impressed with the delivery window. This exceeded my expectation.
Yes, I would recommend
Gennyren
added this comment at 05:56PM Wed 02nd September, 2015
Coles online shopping is my new best friend. Being a full-time working mum its a chore I now outsource to Coles. I get choose what products I want substituted if they don't have the brand I order. The delivery drivers are always so polite and helpful. I am seriously loving Coles Online Shopping and highly recommend it to everyone.
Yes, I would recommend
gypsy32
added this comment at 05:51PM Sun 02nd August, 2015
i have been using coles online for awhile now, i started after a knee injury now i like shopping online so much that i couldn't go back to shopping in store
the first time i used the website i did find it a bit difficult but after using it a few times it is now a breeze, it saves all of the regular items i buy under my flybuys number so i can easily find them making shopping quicker
when an item i have ordered is unavailable i can choose to get a substitution which has always been a better product than what i have ordered so i have no problem with that
if you prefer not to get substitutions you can untick the box.
my only complaint is when it comes to deli meat or butcher meat, i want to choose how much i get or have a say in what size of product i get such as being able to say pick a small roast or 2 steaks or only 100g of ham, if coles implements what woolworths have in regards to their "personal shopper notes" then this would make shopping with coles online perfect
the first time i used the website i did find it a bit difficult but after using it a few times it is now a breeze, it saves all of the regular items i buy under my flybuys number so i can easily find them making shopping quicker
when an item i have ordered is unavailable i can choose to get a substitution which has always been a better product than what i have ordered so i have no problem with that
if you prefer not to get substitutions you can untick the box.
my only complaint is when it comes to deli meat or butcher meat, i want to choose how much i get or have a say in what size of product i get such as being able to say pick a small roast or 2 steaks or only 100g of ham, if coles implements what woolworths have in regards to their "personal shopper notes" then this would make shopping with coles online perfect
No, I would not recommend
KyraTough
added this comment at 02:11AM Sun 02nd August, 2015
I noticed there was a problem right before my order was about to be delivered, so I called and spoke to a customer service officer, who was UNHELPFUL to say the least.
She didn't care what so ever about my order, let alone try to help.
In the end she was that unhelpful that I told her to cancel the order!!
However just as my order was being cancelled the delivery driver arrived, so I reluctantly accepted the order.
I advised the driver of the issue, he was extremely helpful.
However there wasn't anything he could do to rectify the order, so he personally wrote a request for my order to be followed up by another cso.
In the end I was offered $25 off my next shop, however to date I have not used it.
I am that put off by the original lady who served me.
So I guess it all boils down to if you place an order and don't face any problems, then you'll be fine using this service.
However if you do encounter a problem, hopefully you'll get a helpful cso! If not... Look out!!
She didn't care what so ever about my order, let alone try to help.
In the end she was that unhelpful that I told her to cancel the order!!
However just as my order was being cancelled the delivery driver arrived, so I reluctantly accepted the order.
I advised the driver of the issue, he was extremely helpful.
However there wasn't anything he could do to rectify the order, so he personally wrote a request for my order to be followed up by another cso.
In the end I was offered $25 off my next shop, however to date I have not used it.
I am that put off by the original lady who served me.
So I guess it all boils down to if you place an order and don't face any problems, then you'll be fine using this service.
However if you do encounter a problem, hopefully you'll get a helpful cso! If not... Look out!!
Yes, I would recommend
stubbsdata
added this comment at 09:33AM Mon 13th July, 2015
I have been a regular online shopper with coles for awhile now. The reasons I chose Coles is because I did do comparison with Woolworths & they failed badly.
The online ordering with Coles is simpler, especially if you create your own nastier list.
The delivery tines are advised by email within the hour of delivery.
The delivery persons are exceptional, friendly & helpful. Bring groceries in, place on the bench, wait to take bags back.
Returns or issues are no drama. Just a simple phone call.
The only real issue I personally have with Coles that could be improved is that they do not offer an organic category of products & organic products are hard to get.
The online ordering with Coles is simpler, especially if you create your own nastier list.
The delivery tines are advised by email within the hour of delivery.
The delivery persons are exceptional, friendly & helpful. Bring groceries in, place on the bench, wait to take bags back.
Returns or issues are no drama. Just a simple phone call.
The only real issue I personally have with Coles that could be improved is that they do not offer an organic category of products & organic products are hard to get.
![](http://web.archive.org./web/20151015192259im_/http://www.taste.com.au/static/images/modules/coles/catalogue.png)
What's popular
What everyone's cooking
- Highest rated
- Recently rated
From the magazines
![New Cookbook out now! New Cookbook out now!](http://web.archive.org./web/20151015192259im_/http://www.taste.com.au/images/common/ftmtm-oct-christmas.jpg)
New Cookbook out now!
Everything you need for Christmas in the latest taste.com.au favourite cookbook.
![Lamb souvlaki Lamb souvlaki](http://web.archive.org./web/20151015192259im_/http://www.taste.com.au/images/common/ftmsfi-nov-BOWL-130x160px.jpg)
Lamb souvlaki
This Lamb Souvlaki with Olive Tzatziki bowl is easy to prepare, serve and devour and is perfect for summer cooking. Howzat!
Also in taste.com.au
Recipe collections
Most searched for
Highly rated
Just added
Featured cuisines
A note about relevant advertising. We collect information about the content (including ads) you use across this site and use it to make both advertising and content more relevant to you on our network and other sites. This is also known as Online Behavioural Advertising. You can find out more about our policy and your choices, including how to opt-out here.