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Uber rules block inspectors from booking drivers to issue fines

Date

Amy Remeikis

Katter's Australian Party MPs have introduced a bill which could see ride-sharing drivers who are caught three times working for a service such as Uber, lose their licence.

Katter's Australian Party MPs have introduced a bill which could see ride-sharing drivers who are caught three times working for a service such as Uber, lose their licence. Photo: Michelle Smith

Uber has been blocking the phones of known transport department inspectors in an effort to dodge fines from the Queensland Government, a parliamentary committee has heard.

The Katter's Australian Party MPs have introduced a bill which, if it won the support of a major party and the cross bench, could see ride-sharing drivers who are caught three times working for a service such as Uber, lose their licence.

The former LNP government instigated a cease and desist order against the company and its drivers, but despite nearly $2 million in fines, has been unable to stop it operating.

The acting director of the Department of Transport and Main Roads for taxis and limousines Noela Cerutti told a committee reviewing the Katter bill that Uber had "thwarted" its attempts at a compliance crackdown.

Previously, transport inspectors fined Uber drivers by using the app to book a driver.

Ms Cerutti said it was no longer that simple.

"Covert actions of booking an Uber driver have actually been hampered recently by Uber themselves," she said.

"They now can, with their technology, recognise not only a sim card, but the handset.

"...So that then is able, that phone and that sim card, to actually connect with their app in the future.

"So we've gone through hundreds of phones trying to catch the next driver in doing the wrong thing.

"They have also now changed their customer application process.

"So what used to happen in the past, we would buy visa cards, so we would use those visa that aren't actually allocated as a person and you would go on and book an Uber driver. 

"Now they want all your personal details so you can actually become a customer of Uber.

"We've checked...the transport Inspectors aren't able to use a false name, they have to, in the line of their duty, provide accurate information, so they aren't willing to provide their personal card to actually do the covert investigations any more.

"We have been thwarted in our compliance."

The review into the Katter bill comes as the government ordered a review into the state's taxi industry and Uber, which is due to return in August next year.

Taxi drivers have continued to protest against the service, with another gathering due outside parliament on Wednesday. 

An Uber spokesman said: "Nobody should be penalised for providing safe and reliable rides in their own car, in their own city.

"There are currently no regulations for ridesharing and, despite the scaremongering rhetoric of the taxi council, no court in Australia has determined that ridesharing is illegal," he said.

"The government has announced a review of the point to point industry and we look forward to seeing sensible, safety-based ridesharing regulations in place as soon as possible."

 

65 comments so far

  • Uber is not above the law - ban it and its operation

    Commenter
    John
    Location
    Wynnum
    Date and time
    October 14, 2015, 2:08PM
    • UBER is the future.

      Get use to it.

      Commenter
      George
      Location
      George Street
      Date and time
      October 14, 2015, 3:49PM
    • The people have spoken - with their phones and wallets.

      Commenter
      Uber fan
      Date and time
      October 14, 2015, 4:25PM
    • Uber is not just ride sharing - it is the template for every solution whereby the government imposes systems that are not in the interests of the people.

      Commenter
      Payback
      Location
      Sydney
      Date and time
      October 14, 2015, 5:02PM
    • Do you think people would be supporting an unregulated foreign company if they had not had a gut-full of the Taxi Councils antics?

      The price of fares have more than doubled in a decade despite the cost of running a vehicle per KM plummeting.

      There has been less than 500 new cabs on the road in 10 years QLD wide despite the massive population and airport passenger growth. Check these facts on the taxi industry statistics web site, it is a great insight into their greed.

      I find cabs easier and not that much more expensive than Uber, but I will be damned if I am lining the pockets of greedy plate owners if I can avoid it.

      This greedy industry has bought everything they are getting from Uber on themselves.

      Commenter
      Simon
      Location
      Brisbane
      Date and time
      October 14, 2015, 5:11PM
    • Oh John, I'm tired of being ripped of by taxi drivers - always late, adding on extras like $15 for a $3 toll, crappy cabs, bad drivers.

      Give me an Uber driver ANY day.

      Why should the government protect the taxi industry. My business operates without protection, so why not yours (I assume you are a taxi license holder or cbbie).

      Commenter
      Bob
      Date and time
      October 14, 2015, 5:12PM
    • I totally agree Simon (Brisbane), a taxi license costs something like 1/2 a million dollars - WHY, how ridiculous, wouldn't survive if there wasn't such a controlled monopoly on Taxis. These greedy taxi companies have brought this onto themselves, technology finally caught up with them. Come on Queensland government, move with the times and get rid of the outdated greedy monopoly we call the Taxi company, and support the UBER, the only people that don't want it are the taxi people.

      Commenter
      Jamie
      Location
      Gold Coast
      Date and time
      October 14, 2015, 6:13PM
    • Uber is the future. Unless taxi's change to be clean, go where you want, and speak a language you understand - they will not survive in the new world.
      How long ago were we being asked to share rides, to save the one car driver????

      Commenter
      Bob W H
      Date and time
      October 14, 2015, 8:19PM
    • Gauging by some of these naive responses any industry which the government regulates can have unlicensed participants and we shouldnt care. Somebody from Uber and or their drivers should go in the clink if fines arent working. We cant have one rule for everyone else and one rule for Uber. It is seriously not even a discussion point, The state government has had its claws in the taxi industry regulation for years and have done quite nicely out of it. Regardless of your view of the taxi industry it is simply unfair that lawful citizens have lawfully acquired taxi licenses at great cost with the governments blessing whilst unlicensed cowboys are able to provide a cheaper service without such regulatory requirements. The majority of the population demands regulation and safety in this industry, if Uber are allowed into it they should be forced onto the same level playing field as existing participants once they pay their fines and compensation to others.

      Commenter
      winbald
      Location
      Wavell Heights
      Date and time
      October 15, 2015, 7:27AM
  • Uber has been asked to stop breaking the laws heaps of times, and get continuously fined.
    Does that qualify as organised crime?
    Can we use the VLAD laws to put the Uberers in pink suits, please?

    Commenter
    Guust
    Date and time
    October 14, 2015, 2:12PM

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