Connect novices with experts to solve hands-on problems in the field
Customer Experience is Everything
When they need help, customers expect a rapid response from someone who can solve their problem fast. EyeSight brings on-demand support to every customer via live HD video.
No phone trees, hold music, or wait times. EyeSight simply matches the right expert’s “eyes” with a customer in need, instantly.
Limited Experts, Unlimited Productivity
Your seasoned staff are your best resource in the field–they’ve seen it all, they know what it means, and they know what to do next.
Live video dramatically increases expert utilization by replacing travel with remote support, enhanced with hi-res snapshots and video annotation.
Built For Your Business, Built For Your Tools
A picture is worth a thousand words, and a video is worth even more…but only if they fit into your operational workflows. EyeSight is built from the ground up for the enterprise, and integrates seamlessly with your existing systems.
No matter what devices you (or your customers) have in the field, EyeSight is ready. Deploy a branded app to your customers’ iPhones, smart glasses to critical field staff, or our web app to your back office team; EyeSight works out of the box.