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Esther Han is the consumer affairs editor for The Sydney Morning Herald and The Sun-Herald. She was previously the food and wine news writer for Fairfax Media.

Samsung, Ikea, Coca-Cola, NAB and Kleenex head list of Choice Shonky Award winners for 2015

Esther Han Ikea's "leather" couches, Kleenex's "flushable" wet wipes and NAB's "low" rate credit cards have each snagged a Shonky Award for delivering the opposite of what was sold to consumers.

Minister hatches bid to unscramble labelling laws for free-range eggs

Esther Han Forcing producers to declare the number of hens per square meter on cartons of free range egg is among the options being considered by the federal government to end the confusion over labelling...

Sydney restaurants using big data to build picture of who you are and what you eat

Esther Han In recent days at his beachside eatery the Duck Republic, owner Geoff Bramann has dazzled customers with his hospitality skills to the point where he is being called a magician.

Volkswagen scandal: Choice car test points to other fuel guzzlers

Esther Han Australian drivers are being cheated out of hundreds of dollars at the bowser each year because of "dodgy" fuel efficiency claims, says the consumer advocacy group.

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Woolworths misses food waste target but sets new goal with OzHarvest partnership

Esther Han Woolworths has missed its target of preventing any food from going to the tip but says the "ambitious" goal is achievable.

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Pensioner with a gambling addiction taking payday lender Cash Converters to court

Esther Han A disability support pensioner with a gambling addiction is taking Cash Converters to court, claiming it broke the law by repeatedly offering her loans it knew she would struggle to pay back.

Nanotechnology found in popular foods, despite repeated denials by regulator

Esther Han, Consumer Affairs Editor Popular lollies, sauces and dressings have been found to contain nanotechnology that the food regulator has long denied is being widely used in Australia's food supply.

Darling Downs cries foul over court's guilty verdict over free range egg claim

Esther Han, Consumer Affairs Editor Egg producer Darling Downs fined $250,000 for making false free range claims has cried foul.

Darling Downs fined for false free range egg claims by Court and ACCC

Esther Han Egg producer Darling Downs has been fined a quarter of a million dollars for labelling a product as "free range", when it came from hens that never stepped foot outside.

Australia's growing love for fresh fruit transforms typical grocery basket

Esther Han Fresh fruit has become the second-best selling grocery category this year, leaving staples such as milk and chilled meats in its wake.

Junk food ads: Mars worst as PepsiCo, Campbell Arnott's repeatedly breach marketing code

Esther Han The code cracking down on junk food ads is being ignored - and now the worst offender has been revealed.

Regular return as IGA customers stay loyal but Aldi shoppers sample other aisles

Esther Han Exclusivity from customers is rare in Australia's $90 billion supermarket industry, but one big chain is well ahead of the rest.

Samsung relents, offers money or new units to washing machine owners

Esther Han, Consumer Affairs Editor Samsung has relented to consumer anger over its plastic bag-and-tape fix for recalled washing machines, explicitly offering a replacement or refund to tens of thousands of customers unhappy with the...

Primo among pork brands caught making false 'free range' claims, says ACCC

Esther Han, Consumer Affairs Editor If you buy "free range" pork believing it's from pigs that can move about in a paddock, the ACCC says you have most likely been misled.

Hungry Jack's triples its number of children's food advertising code breaches

Esther Han Hungry Jack's breached a children's food advertising code nearly three times more than the previous year, prompting public health advocates to slam the code as ineffective.

Coles breaches its sustainable tuna policy by selling overfished yellowfin

Esther Han, Consumer Affairs Editor Coles is breaching its new sustainable tuna policy, lining its shelves with yellowfin tuna.

ANZ allows customers to reclaim money on expired travel cards after ASIC probe

Esther Han ANZ Bank will no longer seize leftover funds on travel money cards that have expired.

Aldi's 'grass-fed' beef claim misleads consumers, say other producers

Esther Han Aldi shoppers pay 30 per cent more for prize-winning, "grass-fed" beef cuts, but the claim doesn't meet the industry's definition.

Credit card holders gouged more than $2 billion since 2011, research shows

Esther Han Credit card holders have been ripped off more than $2 billion dollars in nearly half a decade because of the banks' failure to pass on official interest rate cuts, research shows.

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