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Knowall IT is a Managed Service Provider. Focused on the provision of high-performance, tailored and secure hosted services to UK based organisations with a global reach.
As we own and manage all of our own hardware we are able to guarantee any services we provision for your organisation will operate at greatly improved performance levels, over existing solutions.
We are 100% customer focused. We understand all organisations requirements vary and therefore build bespoke tailored environments for each of our clients.
Our enterprise private cloud platform is owned and managed by Knowall IT and hosted in secure, ISO 27001 certified, Tier 3 UK data centres. We are therefore able to guarantee every environment we build will be faster, more resilient and more secure than previous systems employed by our clients.
Every environment we build for our clients is ring fenced from other customers to ensure 100% security.
Our Hosted solutions are backed up by 24×7 UK support, so no matter where you are in the world, we are always available to help.
Our success is built on the development of long lasting client relationships, by providing; a client focused, hands on and personal approach, whilst striving to deliver technologies and solutions that exceed our clients’ expectations.
Data is secure and disaster-proof with data backups performed daily and stored in multiple data centres for added resilience.
Key Advantages include:
- Easy Deployment – get up and running quickly with minimal set up and low up-front investment, no need to set up server or employ local IT staff.
- High Performance – the solution runs only on high performance Enterprise server technology with a deep pool of resources to ensure fast access to the software.
- Anytime Anywhere Access – flexible access on any device (PC, Mac, tablet, smartphone) from any location at anytime.
- Eliminate Hardware Costs – no need to invest in servers and third party licensing.
- Save on IT Resources – no need to invest in and manage local IT staff as everything is managed by us at the data centre.
- Simple to scale – simple to grow solution without worrying about server capacity and software licensing.
- Automatic Backups – all data securely backed up at the data centre daily and replicated to a second data centre for added resilience.
- Enhanced Security – centralised secure data storage in ISO27001 certified data centre.
- Always Available – built in redundancy to ensure the applications are available 100% of the time.
- 24 x 7 Support – fully managed by UK based help desk, available 24 x7.
Easy Route to deliver your Software as a Hosted Service
Knowall IT provides high performance, fully customisable, scalable hosting environments for software providers. We are not a bare metal service, instead we fully manage the process of enabling the delivery of your software as a hosted service so that that there is no need to employ specialist resources in-house, we will manage the process for you.
Our Offer:
- Hosted Software Enabler - Knowall provides an easy route for Software Providers to enable their software to be delivered as a hosted service. There is no need to invest time and money in re-writing the software for the web, instead we will take the existing software and deliver it with all its functionality from our fully redundant enterprise class hosting platform using remote desktop services.
- Experience – Knowall IT has extensive experience helping many software providers become Application Service Providers (ASPs) by delivering their software in an online, hosted model.
- Providing IT – For each client, Knowall IT will provide a secure custom application hosting environment that will integrate with existing IT systems, such as email, file serving, phone systems and other databases.
- Support – Knowall IT will provide technical support 24x7 with 99.99% uptime SLAs. All services as standard include full multi-site redundancy, offsite backups, redundant firewalls and enterprise security with OS patches and updates.
- No Start-Up Cost – We wish to make it as easy as possible for Software Providers to get on board with Knowall and start selling their software as a hosted service. This is why we do not charge a setup fee for building the hosted environment.
- Earn Recurring Revenue – All our Software Partners benefit from earning extra revenue on top of their usual software support and maintenance revenue. This takes the form of a recurring 10% on all monthly hosted fees, payable directly to the Software Partner, not just in the first year but for the duration their clients remain with us. In addition the partner can add whatever they like on top.
- Instant Delivery – Knowall IT will enable you to provision your Software as a Service through a turn key model, with minimal setup time per client.
- Flexible Service and Support Options – Knowall can deal directly with the client for invoicing and first line support or Knowall can sit in the background, providing a white label service, so our partners maintain client ownership, invoice the client directly and provide 1st line support. Knowall will be there to offer 2nd and 3rd line support 24x7.