Frequently asked questions
On this page:
Can I apply early if I’m not eligible to apply online?
Yes. You can still apply early using a hard copy application form. Please see the Other Graduate Application Types page on our website to select the application type for your circumstances.
What is a Next Steps Checklist email?
This is an email that AHPRA will send you after you have completed and paid for your application for registration using the online form. The Next Steps Checklist Email contains the application number that AHPRA will use to identify your electronic application in our computer system. It also lists all the supporting documentation that you need to provide to AHPRA by mail within a maximum of 60 days of submitting your online application. This may include other forms as relevant, such as Supervised Practice Plans, available on your profession’s National Board website. The sooner you send in your documentation, the sooner we can begin processing your application and the smoother the path to registration will be. It is very important that you PRINT and SEND this email to AHPRA as the cover sheet with your supporting documentation.
Why do I have to wait for my Next Steps Checklist email and then print and send it to AHPRA?
The Next Steps Checklist Email contains the application number that AHPRA will use to identify your electronic application in our computer system. It is important that you receive your application number before you send your supporting documentation to AHPRA so that, when you send your documentation by mail, we can link it to your electronic application. You MUST include this email as the cover sheet with your supporting documentation. Without this email it will be more difficult for AHPRA to link your documents to your electronic application and may cause delays in processing.
I applied online and I haven’t received my Next Steps Checklist email. What should I do?
Have you checked your spam inbox? Sometimes emails can be recognised as spam and be sent to the spam inbox in your email account.
Have you given us the wrong email address, an incorrect email address or an email address that you no longer have access to? Please contact us by submitting an online enquiry under the category Graduate Applications. Make sure you tell us which profession you are applying for registration in so we can send you the right information. Or you can call our Customer Service Team on 1300 419 495.
If I am applying online, why do I still need to send documents by post?
AHPRA has a legal obligation to verify your identity and, if applicable, check the evidence for other disclosures you make on your online application form about your English language skills, criminal history and/or impairments that could affect your capacity to safely practise your profession. That’s why we need certified copies of your identity and other documents to be mailed to us.
Why do I need to send my supporting documents to AHPRA by post within 60 days?
It is important that you send your documents to AHPRA as soon as possible after you submit your online application. The sooner you send in your documentation, the sooner we can begin processing your application and the smoother the path to registration will be. AHPRA is unable to process online applications until we receive all your supporting documentation. 60 days is the MAXIMUM time that AHPRA will keep your electronic application open while waiting to receive your supporting documentation.
I tried to apply online and I lost my application part way through. What should I do?
You can start your application again at any time before payment is processed. Once payment has been processed, your application has been stored to be sent to AHPRA.