Recovering a lost or forgotten password

An accurate and up-to-date email address and/or phone number is the best step you can take to ensure you never lose access to your account. Take a moment and make sure the email address and/or phone number you have associated with your account is up to date.

If you’ve forgotten your password, you can still log in:

If you’ve forgotten your password, you can request a temporary login code via email or SMS text message (if you have a verified phone number on your account). The option to send yourself the login code appears on the login screen after you’ve entered an incorrect password (currently only available on iOS devices). Once you receive the login code, you can use it to log in (instead of your password). Please note: the login code is temporary and is not reusable.

You can opt out of this feature by visiting your Security and privacy settings on twitter.com. Under Security, look for Log in with code and check the box next to Always require a password to log in to my account.

How to change your password while you're logged in:

1. From your logged in account, click on the profile icon in the upper right hand corner of your screen and select Settings.
2. Click on the Password tab.
3. Enter your current password.
4. Choose your new password.
5. Save your changes by clicking Save changes.

How to send yourself a password reset via email:

1. From the sign in page on either twitter.com, mobile.twitter.com, Twitter for Android or Twitter for iPhone, select the Forgot password? link or click here.
2. Enter your email address, phone number, or Twitter username.
3. Choose the email address you where you want to receive the password reset email.
4. Check your email inbox. Twitter will immediately send a message to your account's email address.
5. Click the reset link in that email.
6. Choose a new password.

How to send yourself a password reset via SMS:

If you've added your mobile number to your account in your Mobile settings, you may receive a password reset via SMS/text message.

1. From the Forgot password? page and enter your mobile number, email address, or Twitter username.
2. Select your phone number.
3. Twitter will text you a six digit code that is valid for 15 minutes.
4. Enter this code on the web.
5. You will then be prompted to choose a new password.

Not receiving the SMS code?

• It may take up to a few minutes for you to receive the code
• If you do not receive it after a few minutes, try texting HELP to your Twitter short code to ensure you are receiving SMS notifications from Twitter. If you do not receive anything back, please review our SMS troubleshooting page or use the email password reset option above.

Requiring additional information to request a password reset:

If you frequently receive password reset messages that you did not request, you can require additional information be entered in order to initiate a password reset:

1. On a computer, go to your Security and privacy settings page.
2. Scroll down and check the box next to Require personal information to reset my password.
3. This will require that you enter your account email address or mobile number, in addition to your username, in order to send a password reset email or SMS/text.

Still need help? Contact Support.