Frequently Asked Questions

When are you open?
Business/Retail Hours.
Of course, our website is open 24 hours a day.

I need my order right away. How quickly can I get it?
See our Shipping FAQ. You must call us (800-258-8579) before 1:00 p.m. CDT Monday-Friday, if you need same-day service. $3 Rush fee still applies. Orders placed on the website are not processed until the next business day.

How do you handle wholesale orders?
Call us during regular office hours (Mon-Fri 9-5 CDT). Tax ID required.

Do you offer gift wrapping?
No, sorry. When you wrap a gift, we recommend using the comics from the Sunday paper.

What payment methods can I use?
We accept Visa/MasterCard/Amex/Discover.
To pay by check:
1) Add items to the shopping cart;
2) Print the shopping cart pages;
3) Add shipping and handling;
4) Mail us your order with your check.

I'm uncomfortable ordering over the web. How can I place my order?
We accept orders by mail, phone, or fax. See Contact Info for details.

How and where are your shirts made?
Our organic shirts are made in the USA. With the exception of tie dyes, designs are applied to our shirts via screenprint. All designs are printed on the front unless the shirt features both a front print and a backprint. We use local screenprinters for our stock and custom-printed t-shirts.
Most of our shirts are 100% cotton unless otherwise noted. Exceptions would be hemp/cotton blends and sweatshirts, which are 50/50 cotton/poly blend.

Will I get what's pictured in the catalog or on the website?
Photos of our products are intended to represent the actual items offered or, in the case of handmade items, a typical example. Occasionally we have to substitute one t-shirt navbar-brand for another and will choose the closest possible color equivalent. From time to time item styles will change for one reason or another, but we do our best to keep our graphics as close to the actual stock as possible.

Please note:
When ordering import textile items like sarongs, tams, etc., remember that these are handmade by artisans and as such are unique. If you want a specific color range, please indicate that. We'll do our best to accommodate you and will send the item that most closely matches your request. If you don't like what we send, don't worry; you can send it back as long as you comply with the terms of our return policy. Bear in mind, however, that only the purchase price of the item is refundable.

What if you make a mistake on my order?
We'll make it right. Please contact us by phone (800-258-8579) or email for specific instructions.

What is your Returns Policy?
See our Returns Policy.