In the wake of Mike Carlton's resignation from the SMH, the panel discuss the pitfalls of interacting with readers and dealing with vicious feedback. Plus, compassion fatigue and the media and typos, when are they newsworthy?

With guests Antony Loewenstein, freelance journalist and columnist for the Guardian, Marcus Strom, deputy foreign editor at the Sydney Morning Herald and the Age, Sarrah Le Marquand, columnist and opinion editor at the Daily Telegraph and Monica Attard, contributor to CNN and the Hoopla.