skip to content »

M-site

RSVP

RSViP FAQ's

Things you should know
  • Payments can be made online via credit card, PayPal or BPAY.
  • Monthly subscriptions can only be taken out via credit card.
  • To ensure an uninterrupted service, all subscriptions are automatically renewed one day before they expire (unless you tell us otherwise).
  • Credit card details are stored to allow for future auto renewals.
  • You can permanently delete your credit card details from the payment management page.
  • You can cancel the automatic renewal of your subscription by going to the payment management page and selecting the 'cancel auto-renewal' link at the bottom.


FAQs about RSViP:


Do RSViP subscriptions allow me to contact other members?
You'll still need to buy Stamps for email and instant messaging, but with RSViP they won't expire for the duration of your subscription and you have more control of how you make (and receive) contact.
Read more - how to buy Stamps

Can I put my subscription on hold?
No you can't place subscriptions on hold.

What happens if my subscription lapses?
If your subscription lapses you'll lose access to RSViP features but not the RSVP site and your ideal partner preferences etc. Upon renewal all RSViP settings are reinstated (e.g. ignored members).

My subscription has lapsed and now my ignored members are visible again.
That's because with lapsed subscriptions, access to RSViP features like ignored members is lost. If you choose to renew however, features such as these are reinstated.

Can I stop RSViP members from knowing when I've viewed their profile?
You can disable the 'Who's viewed me' feature (which means that people can't see if you've checked them out and you can't see who's viewed you either).

How to disable 'Who's viewed me'
  1. Log in.
  2. Go to My account.
  3. Select the 'Email Preferences' button.
  4. Unselect 'Recent Views'.
  5. Hit 'Save' and you're done.


I'm not sure RSViP Private is for me, can I try it for a month without committing to a full subscription?
Yes, you can just take out a month's worth of access, and if it's not for you, let us know before the month is up. To get underway:
  1. Log in.
  2. Go to the RSViP page.
  3. Choose the RSViP Private column, hit 'Buy Now' and follow the prompts.

Read more - how to buy Stamps

Was this article helpful to you?

Yes No

Still need help?

Still can't find the right answers to your questions? Contact us with your question and most will be answered within 24 hours. During peak periods, it may take up to 48 hours to receive a response.

Contact us

« Return to help & contact us


ADVERTISEMENT

Fairfax Media

Copyright © 2014. Fairfax Media