For existing FOXTEL customers
You can upgrade your package and equipment at any time, online or via the phone
Go to MyFOXTELor call us on 1300509972
Packages & Deals
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Customer update: We've refreshed our channel line-up for summer and updated our pricing for 2014. Find out more.
Treat yourself to the works! Sports, movies, drama, docos and tons more.
You get 6 channel packs
containing 89 channels:
Plus
an
iQHD or MyStar HD^
- Pause, rewind and replay live TV
- Set your iQ or MyStar^ to record an entire season at the touch of a button
- Record a show on your iQ or MyStar^ when you're not at home using your PC, tablet or mobile
Whatever your sport, we get you closer. Features 10 dedicated sports channels & heaps more.
Plus
an
iQHD or MyStar HD^
- Pause, rewind and replay live TV
- Set your iQ or MyStar^ to record an entire season at the touch of a button
- Record a show on your iQ or MyStar^ when you're not at home using your PC, tablet or mobile
Movies to match any mood, ad-break free - plus premium drama from HBO.
Plus
an
iQHD or MyStar HD^
- Pause, rewind and replay live TV
- Set your iQ or MyStar^ to record an entire season at the touch of a button
- Record a show on your iQ or MyStar^ when you're not at home using your PC, tablet or mobile
Over 35 popular channels incl. FOX8, SoHo, Lifestyle, National Geographic & more.
Plus
an
iQHD or MyStar HD^
- Pause, rewind and replay live TV
- Set your iQ or MyStar^ to record an entire season at the touch of a button
- Record a show on your iQ or MyStar^ when you're not at home using your PC, tablet or mobile
10 dedicated sports channels incl. FOX FOOTY, plus drama, docos & heaps more.
You get 5 channel packs
containing 80 channels:
Plus
an
iQHD or MyStar HD^
- Pause, rewind and replay live TV
- Set your iQ or MyStar^ to record an entire season at the touch of a button
- Record a show on your iQ or MyStar^ when you're not at home using your PC, tablet or mobile
8 dedicated movie channels to match your mood + the hottest drama, reality TV & docos.
You get 5 channel packs
containing 79 channels:
Plus
an
iQHD or MyStar HD^
- Pause, rewind and replay live TV
- Set your iQ or MyStar^ to record an entire season at the touch of a button
- Record a show on your iQ or MyStar^ when you're not at home using your PC, tablet or mobile
Entertain the whole household. Get the hottest drama, reality TV, docos & more.
You get 4 channel packs
containing 70 channels:
Plus
an
iQHD or MyStar HD^
- Pause, rewind and replay live TV
- Set your iQ or MyStar^ to record an entire season at the touch of a button
- Record a show on your iQ or MyStar^ when you're not at home using your PC, tablet or mobile
Can your area get FOXTEL?
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Top 5 FAQs
- 1) Am I locked into the same package for the contract period?
- 2) When is my first payment due and how do I pay each month?
- 3) What do I need to prepare for installation?
- 4) What if I need to reschedule my installation appointment?
- 5) Will I get confirmation of what I have ordered?
Back to top 5 FAQs
1) Am I locked into the same package for the contract period?
With so many amazing channels available, we understand that choosing the right package might be a bit overwhelming, that’s why you are not locked in to the same package for the period of your contract. We have suggested our most popular package combinations here for you to choose from to get you started with us. You can find more details regarding the channels in each package by simply hovering over the channel packs or click here https://www.foxtel.com.au/shop/packages/default.htm
As your needs change, so can your Foxtel. You can add channels to your package at anytime yourself using our online service My Account and remove channels in line with your billing date by calling us on 131 999.
2) When is my first payment due and how do I pay each month?
We take a credit card payment now for your first month with us in advance plus any installation fees (if applicable), so that you don’t need to discuss any payment arrangements with the technician at installation.
Ongoing, your monthly payments will be set up on Easypay. This means your monthly subscription is automatically taken from your nominated bank account or credit card. This happens monthly on what we call your billing cycle, which is matched to the date you first got connected. If you need to change this date, just give us a call after installation on 131 999 and we’ll change it.
3) What do I need to prepare for installation?
There are a few essentials when getting ready for a Foxtel installation:
1. Make sure someone over 18 is home
2. Every home is different, therefore allow –one to five hours for installation
3. We'll need to access the back of the TV, ensure there's no heavy furniture in the way
4. New TV? Make sure it's set up before we get there and the power is connected
5. Ensure you have permission from your landlord or body corporate if you are renting
6. Know where the manholes in your roof are? We may need access.
A full installation checklist can be found here.
4) What if I need to reschedule my installation appointment?
Rescheduling is easy, simply go to My Account or call us on 131 999 and say 'reschedule my appointment'. Please give 12 hours notice and we will work with your availability to find a suitable appointment time. You don’t necessarily need to be home for the installation, as long as there is somebody there over the age of 18, who you are ok with making decisions on your behalf, the technician can complete the installation.
5) Will I get confirmation of what I have ordered?
Yes, an email will be sent confirming your package, equipment and installation date to you once this transaction is all sorted. Keep this handy as it includes important items, like your account number, which you'll need to set up a My Account.
Check out our FAQs or give us a call on 1300509972
Only the FOXTEL iQHD enables you to access High Definition channels and full HD movies instantly.
If you have a full HD television, you'll need the FOXTEL iQHD. And every week, an even greater selection of the latest movies, including High Definition movies, and TV Shows will be be available, ready-to-watch, On Demand. Just press play when you are ready, and it starts instantly!
Additional product details- High Definition Ready
- Record two shows at once
- Pause & Replay Live TV
- Automatic Recording
- 320GB Hard Drive
- FOXTEL On Demand Programs
iQ
If you have a full HD television, you'll need the FOXTEL iQHD. And every week, an even greater selection of the latest movies, including High Definition movies, and TV Shows will be be available, ready-to-watch, On Demand. Just press play when you are ready, and it starts instantly!
Additional product details- High Definition Ready
- Record two shows at once
- Pause & Replay Live TV
- Automatic Recording
- 320GB Hard Drive
- FOXTEL On Demand Programs
Standard
If you have a full HD television, you'll need the FOXTEL iQHD. And every week, an even greater selection of the latest movies, including High Definition movies, and TV Shows will be be available, ready-to-watch, On Demand. Just press play when you are ready, and it starts instantly!
- High Definition Ready
- Record two shows at once
- Pause & Replay Live TV
- Automatic Recording
- 320GB Hard Drive
- FOXTEL On Demand Programs
Compare our boxes
Choose the packages you want to display
A maximum of four will be displayed per page.
Platinum
89 Channels
Treat yourself to the works! Sports, movies, drama, docos and tons more.
Sport
51 Channels
Features 10 dedicated sports channels & heaps more.
Premium Movies & Drama
50 Channels
Movies to match any mood, ad-break free - plus premium drama from HBO.
Essentials
41 Channels
Over 35 popular channels inc. FOX8, SoHo, LifeStyle, National Geographic & more.
Sport & Entertainment
80 Channels
10 dedicated sports channels incl. FOX FOOTY, plus drama, docos & heaps more.
Entertainment & Movies
79 Channels
8 movie channels to match your mood + hottest drama, reality TV & docos.
Entertainment Lovers
70 Channels
Entertain the whole household. Get the hottest drama, reality TV, docos & more.
Want to upgrade your set top box to an iQHD or MyStar HD box^?
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For an extra $10 a month, after a one-off upgrade fee of $75:
- High definition picture
- Pause & rewind live TV
- Record an entire season
- Record two shows at the same time whilst watching a third*
- Record via your PC, tablet or mobile
- Store up to 90hrs of SD TV
- Fast forward recorded shows
- Access TV and movies on demand
^Equipment subject to location and availability.
*With an iQHD a third show can be viewed live. With MyStar HD a third show can be viewed when prerecorded.
#You will need an HD-capable TV set, as well as the Foxtel HD channel tier, to enjoy our HD programming.
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*Monthly prices and min costs on this page include projected changes to Foxtel pricing and packaging from 1 February
2014. Our prices
may change from time to time in accordance with the Residential Subscription Agreement. New residential
subscribers and single standard installs only. Fees paid monthly in advance & cancellation occurs at end of monthly period.
^Equipment will vary based on location. Customers living in a Foxtel area serviced by Austar will be given a choice between the Foxtel iQHD or MyStar HD box. Customers in other areas will be provided with a Foxtel iQHD box. Foxtel
and some services not available to all homes. Foxtel marks are used under licence by Foxtel Management
Pty Ltd.
~Available to Foxtel Residential Cable & Satellite customers with a STU, excluding Optus TV feat Foxtel customers.
You must subscribe to a channel (or relevant tier) in your residential pack to access content available from that channel. Not all
channels/content available on all Foxtel Go devices. Available on compatible smartphones, tablet, PC & Mac devices with an eligible
operating system. See full list at www.foxtel.com.au/foxtelgo. Recommended internet speeds apply. Internet connection required. ISP
and data charges may apply. Video quality may vary according to 3G/4G and WiFi service. Only available for use in Australia. Apple, the
Apple logo, iPad, iPhone and Mac are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of
Apple Inc.
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*All quoted monthly prices and minimum cost pricing on Review, Payment and Finish pages are
based on current pricing. Our prices may change from time to time in accordance with the Residential
Subscription Agreement. New residential subscribers and single standard installs only. Fees paid monthly in advance & cancellation occurs at end of monthly period.
^Equipment will vary based on location. Customers living in a Foxtel area serviced by Austar will be given a choice between the Foxtel iQHD or MyStar HD box. Customers in other areas will be provided with a Foxtel iQHD box.
+Additional charges apply for Online Movie Store titles. You must subscribe to a channel as part of your package in order to
access corresponding content available in Catch Up. ISP charges may apply. Some services not available to all homes.
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