In retail, returning is the process of a customer taking previously purchased merchandise back to the retailer, and in turn, receiving a cash refund, exchange for another item (identical or different), or a store credit. Many retailers will accept returns provided that the customer has a receipt as a proof of purchase, and that certain other conditions, which depend on the retailer's policies, are met. These may include the merchandise being in a certain condition (possibly being resellable), no more than a certain amount of time having passed since the purchase, or that identification be provided. In some cases, only exchanges or store credit are offered. Some retailers charge a Restocking fee for returned merchandise.

Returning is generally offered by retailers as a courtesy to the customer. Often it causes the retailer to suffer a loss, because the merchandise, not being in sellable condition, must be sold at a discount or not at all. While retailers are not usually required to accept returns, laws in many places require retailers to post their return policy in a place where it would be visible to the customer prior to purchase.

Brian Peter George St. John le Baptiste de la Salle Eno (born 15 May 1948), commonly known as Brian Eno or simply as Eno ( /ˈiːnoʊ/^{[citation needed]}), is an English musician, composer, record producer, singer, and visual artist, known as one of the principal innovators of ambient music.

Eno studied at Colchester Institute art school in Essex, England, taking inspiration from minimalist painting. During his time on the art course at the Institute, he also gained experience in playing and making music through teaching sessions held in the adjacent music school.

He joined the band Roxy Music as keyboard and synthesiser player in the early 1970s. Roxy Music's success in the glam rock scene came quickly, but Eno soon tired of touring and of conflicts with lead singer Bryan Ferry.

Eno's solo music has explored more experimental musical styles and ambient music. It has also been extremely influential, pioneering ambient and generative music, innovating production techniques, and emphasising "theory over practice". He also introduced the concept of chance music to popular audiences, partially through collaborations with other musicians.

Andrew Russell Garfield (born 20 August 1983) is an American-English actor. His early roles include the films Lions for Lambs, The Imaginarium of Doctor Parnassus, and Boy A, which garnered him the 2007 BAFTA Television Award for "Best Actor". Garfield achieved wider recognition and critical acclaim for his role as Eduardo Saverin in the 2010 film The Social Network, a role which earned him Golden Globe and BAFTA nominations. Garfield is a dual citizen of the United States and the United Kingdom. He will portray the title character in the 2012 superhero film The Amazing Spider-Man, a reboot of the Spider-Man film series.

Garfield was born in Los Angeles, the son of a British mother from Essex and an American father from California. His family moved to England when he was three years old. Garfield is Jewish and was raised in a "middle class home". His parents ran a small interior design business; his father, Richard, later became head coach of the Guildford City Swimming Club, and his mother is a teaching assistant at a nursery school. He also has an older brother who is a doctor. Garfield was raised in Surrey, England and was a gymnast during his early years. He attended Priory Preparatory School in Banstead and later City of London Freemen's School in nearby Ashtead, before training at the Central School of Speech and Drama, from which he graduated in 2004.

Toby Keith Covel (born July 8, 1961) best known as Toby Keith, is an American country music singer-songwriter, record producer and actor. Keith released his first four studio albums — 1993's Toby Keith, 1994's Boomtown, 1996's Blue Moon and 1997's Dream Walkin', plus a Greatest Hits package for various divisions of Mercury Records before leaving Mercury in 1998. These albums all earned gold or higher certification, and produced several chart singles, including his debut "Should've Been a Cowboy", which topped the country charts and was the most played country song of the 1990s. The song has received three million spins since then, according to Broadcast Music Incorporated.

Signed to Nashville DreamWorks in 1998, Keith released his breakthrough single "How Do You Like Me Now?!" that year. This song, the title track to his 1999 album of the same name, was the Number One country song of 2000, and one of several chart-toppers during his tenure on DreamWorks Nashville. His next three albums, Pull My Chain, Unleashed, and Shock'n Y'all, produced three more Number Ones each, and all of the albums were certified multi-platinum. A second Greatest Hits package followed in 2004, and after that, he released Honkytonk University.

Kristy Thirsk is a platinum selling Canadian singer-songwriter best known for her work with Delerium.

She was the singer and a co-writer for the band Rose Chronicles, which was signed to Nettwerk in the 1990s. Rose Chronicles released two full-length albums: Shiver (1994), which won a Juno Award for Best Alternative Album, and Happily Ever After (1996). The band split up in 1997.

In the years that followed, Thirsk was featured as a guest vocalist and co-writer on albums by Delerium and Balligomingo. She sang the vocals in Front Line Assembly's cover of Madonna's "Justify My Love" and Mystery Machine's cover of Blondie's "Heart of Glass."

According to Kristy in an Auralgasms interview, Garrett Schwarz allegedly borrowed samples from her Delerium song, "Incantation" and then released his own song on the Balligomingo album, Beneath The Surface. This, she explained, was the reason she discontinued any further collaboration with Garrett.

Thirsk was also involved in the initial stages of Adrian White's side project Silent Alarm. The Sleepthief album The Dawnseeker, released June 2006, features Thirsk's vocals in the songs "Sublunar (Sweet Angel)". Sleepthief's follow-up The Chauffeur - The Remix - EP features Kristy on "Send Me an Angel", a remake of the Scorpions' 1990 power ballad. She also sings on "Overkill" for the D:Fuse & Mike Hiratzka album Skyline Lounge (July 2007).