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Small business

Trends

What are the three worst industries for customer satisfaction?

Anneli Knight The usual suspects feature on the list.

Survive a Christmas party disaster

Christmas Snoozing

Gayle Bryant You've disgraced yourself at the annual work shindig. Now what do you do?

Up, up and away

Aeroplane

Christopher Niesche Airlines are aiming special frequent flyer schemes at small businesses.

Tell me sweet little lies

Lie

Michael Baker We fib all the time. Does it matter?

The 10 most overused business words

Words

Kate Jones Best practice, synergies, dovetail - does anyone really know what these words mean?

The consequences of deception

Lie

Michael Schaper Deliberately deceive and mislead and the courts will decide your punishment.

Celebrate Work in the Nude Day

Baby

Kate Jones As long as you work from home, that is.

Does your boss actually know what you do?

Boss

Caroline James If you left your job tomorrow would you boss know how to do your work?

Comments 18

How to become a morning person

Sunrise

Kate Jones Even night owls can learn to be an early bird.

I'm Gen-Y: do retailers get me?

Erin Forster

Erin Forster The usual insults miss the point.

Comments 69

Size doesn't matter

Abercrombie

Michael Baker Abercrombie & Fitch changes its approach to selling plus-sized clothes.

What are the hot industries of 2014?

Money

Christine Long If you're in tourism, wealth management or agribusiness you're onto a winner.

How much work do you do for free?

Bad bosses need to be managed

Caroline James Asking staff to work without pay is far too common in Australia.

Comments 85

Everyone has a price

If I buy all the bananas do I get a discount?

Michael Baker Retailers are starting to charge different people different prices. The more you shop, the less you pay.

How to negotiate for leave

Holiday

Anneli Knight Want Christmas and New Year off work? Here's how to go about asking the boss.

1.7m Britons are 'one-man band' firms

Union jack

Nicole Blackmore British sole traders appear to be thriving with a quarter generating turnover of more than £51,000.

Tips for a great Melbourne Cup office bash

hat

Gayle Bryant Get in the Spring Carnival spirit at work.

Office jargon: the worst culprits

Jargon

Lucy Kinder Office jargon can be confusing, pointless and convoluted. Which phrases are the worst culprits?

Weird and wonderful job interviews

Dance

Kate Jones From dancing to Daft Punk to checking someone's star sign, there is a universe of wacky job interview techniques out there.

Comments 25

Tradie tools

Five ways to get the best tradie for the job

Trades

Marcus Lim Follow this checklist next time you're looking for a really good tradesperson.

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Editor's picks

Millions of Facebook followers

The Dog Lovers Facebook page has three million followers and earns Jake Munday $40,000 a month. How did he do it?

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