Skytrax is a United Kingdom-based consultancy, the public face of Inflight Research Services, which has the largest airline and airport review and ranking site. It conducts research for commercial airlines. It carries out international-traveller surveys to find the best cabin staff, airport, airline, airline lounge, in-flight entertainment, on-board catering, and several other elements of air travel. Apart from these surveys, Skytrax has an airline forum where passengers give other potential passengers the feel of an airline before choosing to fly with them. They also have flight reviews, flight checks, and satisfaction surveys. Skytrax is best known for their annual World Airline Awards and World Airport Awards. as well as the ranking for airlines and airports.

Inflight Research Services' research has been used by the UK government in formulating air-transport policy, for example in the UK House of Lords Select Committee on Science and Technology's Fifth Report.

The top 10 best airports worldwide in 2012 by Skytrax are:

John Michael "Ozzy" Osbourne (born 3 December 1948) is an English heavy metal vocalist and songwriter, whose musical career has spanned over 40 years. Osbourne rose to prominence as lead singer of the pioneering English band Black Sabbath, whose dark and hard sound helped spawn the heavy metal genre. Due to Sabbath's dark style, Osbourne became known as the "Prince of Darkness". Osbourne is also known as the "Godfather of Heavy Metal".

In the early 2000s, Osbourne's career expanded when he became a star in his own reality show The Osbournes, alongside wife/manager Sharon and two of their three children, Kelly and Jack. A documentary about his life and career, God Bless Ozzy Osbourne, premiered in April 2011 at the Tribeca Film Festival and was released on DVD in November 2011. Osbourne has achieved multi-platinum status as a solo artist and with Black Sabbath and has sold over 100 million albums worldwide.

John Michael "Ozzy" Osbourne was born in Aston, Birmingham, England, on 3 December 1948. His father Jack worked shifts as a toolmaker at GEC. His mother Lillian worked for the car components firm Lucas. John was the fourth of six children. Ozzy had two brothers (Paul and Tony) and three sisters (Jean, Iris and Gillian); they lived in a small two bedroom home at 14 Lodge Road in Aston. The nickname "Ozzy" was first used when he was in primary school. Although called "John" by his first wife Thelma, Osbourne states that it has been a long time since he's recognised himself when called by his formal name.