HP Enterprise Services is the global business and technology services division of Hewlett Packard's HP Enterprise Business strategic business unit. It was formed by the combination of HP's legacy services consulting and outsourcing business and the integration of acquired Electronic Data Systems, which had defined the outsourcing business when it was established in 1962 by H. Ross Perot.

As of 2009, HP Enterprise Services employed 139,500 people in 60 countries,^[1] the largest locations being the United States, India and the UK. It was ranked as one of the largest service companies on the Fortune 500 list with around 2,000 clients. In 2010, HP Enterprise Services was ranked first in Corporate Responsibility Magazine’s "Corporate Citizens in Government Contracting" listing.^[2]

History[link]

On May 13, 2008, Hewlett-Packard Co. confirmed that it had reached a deal with Electronic Data Systems to acquire the company for $13.9 billion.^[3] The deal was completed on August 26, 2008. EDS became an HP business unit and was renamed EDS, an HP company.^[4] Ronald A. Rittenmeyer, EDS Chairman, President, and CEO, remained at the helm and reported to HP CEO Mark Hurd until his retirement.

As of 23 September 2009, EDS began going to market as HP Enterprise Services, a name change which came one year after HP announced the acquisition of EDS and was a critical milestone as the integration of EDS into HP neared completion.^[5]

Company structure[link]

Revenue sources[link]

For 2006, $9.6 billion of revenue came from the Americas (Canada, Latin America, and the United States); $6.4 billion from Europe, Middle East, and Africa; $1.5 billion from Asia-Pacific;^{[citation needed]} Services' revenue was: Infrastructure $12 billion, Applications Software $5.9 billion, Business Process Outsourcing $3 billion and all other $421 million.

HP Enterprise Services Headquarters in Plano, Texas.

Locations[link]

HP ES operates in 60 countries, centered in the metropolitan areas of Dallas-Fort Worth; Detroit; Des Moines and Clarion, Iowa; Salt Lake City; Indianapolis; Winchester, Kentucky; Tulsa, Oklahoma; Boise, Idaho; and Northern Virginia in the United States. Other major facilities are in Argentina, India, Brazil, Mexico, Canada, Egypt, Germany, the United Kingdom, Australia, New Zealand, Hungary, Spain, Israel, South Africa, Italy and Malaysia.

HPES's Plano, Texas campus is located about 20 miles (32 km) north of downtown Dallas ( 33°04′27″N 96°48′33″W / 33.0742°N 96.8093°W / 33.0742; -96.8093 ("EDS Plano Campus) ). The campus consists of 3,521,000 square feet (327,100 m²) of office and data center space on 270 acres (1.1 km²) of land. It is the center of the 2,665 acres (10.78 km²) Legacy in Plano^[6] real estate development, which EDS built.

Services[link]

HP Enterprise Services catalogs its services into three service portfolios which are Infrastructure Technology Outsourcing (ITO), Applications Services, and Industry Services, including Business Process Outsourcing (BPO). Infrastructure Technology Outsourcing services includes maintaining the operation of part or all of a client's computer and communications infrastructure, such as networks, mainframes, "midrange" and Web servers, desktops and laptops, and printers.^[7] Applications Services involves the developing, integrating, modernizing, and/or maintaining of applications software for clients. And, Industry Services addresses the core business challenges of clients in five key industries: healthcare, transportation, communications, government, and financial services, among others. Business Process Outsourcing, which involves performing a business function for a client, like payroll, call centers, insurance claims processing, and so forth, is an integral part of the Industry Services offerings.

HP Enterprise Services is a key implementer of the "Instant-On Enterprise." This HP Enterprise Business initiative seeks to highlight the fundamental shifts in the way information technology is being used to meet changing business models and the growing role of technology to drive business decisions and help organizations achieve economic growth, improve efficiency, and to further the development of society through the use of technology. In a larger context, the initiative seeks to help forward-thinking companies and government agencies have a more evolutionary, business-driven approach to how they deliver IT services, including solutions to modernize, transform, secure, and maximize the use of technology.^[8]

HP Enterprise Services regional offices in Tower 100 of the Renaissance Center in Detroit.

Partners[link]

HP Enterprise Services has established two levels of business alliances relationships: Agility Alliances and Technology Alliances.

The Agility Alliance^[9] brings together strategic solution providers to build and deliver end to end IT solutions for HP ES customers. The list of partners consists of: Deloitte, KPMG, Microsoft, Oracle Corporation, PricewaterhouseCoopers, SAP, and Symantec.

This effort is supported by the Top Gun Program enabling HP Enterprise Services technical personnel to dedicate 3 months of their time on joint projects with the Agility Alliance partner on a key technology problem, to create an innovative customer solution.

The Technology Alliance^[10] brings together technology partners focused on collaborating with HP ES to develop, implement and jointly market services. These technology partners are: Computer Associates, EMC, Intel, Micro Focus, Rochester Institute of Technology, Siemens, Tibco, VMware, and Xerox.

Major clients[link]

HPES's clients are located around the globe and many are very large companies and governments that need services from a company of HP's scale. Some of HPES's largest clients include: American Airlines, Rolls-Royce plc, General Motors, Bank of America, FEMSA, Kraft, United States Navy, the UK Ministry of Defence, IDA, Royal Dutch Shell, and NASA.

• In February 2008, HP Enterprise Services signed a US$1.3 billion contract with the Infocomm Development Authority of Singapore, one of the largest IT projects ever undertaken in Asia. This agreement will help the Singapore government achieve a standard desktop, network and messaging/collaboration environment across its public sector by the end of fiscal year 2010.^[11]
• In July 2010, General Motors renewed a multi-year $2 billion contract with HP Enterprise Services to manage its applications and infrastructure. Under the new deal, HP will provide network, workplace, mainframe management, applications and systems integration services for GM’s worldwide operations. HP had already been providing most of these services for GM.^[12]
• In March 2011, HP Enterprise Services announced that Coca-Cola FEMSA signed a five-year technology outsourcing services contract valued in excess of $100 million to build and manage an HP Converged Infrastructure. This contract will add more than $100 million to HP’s existing Coca-Cola FEMSA relationship, which began in 2000. Under the terms of the agreement, HP and Coca-Cola FEMSA will consolidate 348 locations to a single data center in Mexico and migrate business-critical SAP applications as well as server monitoring and management to HP Best Shore locations in Brazil and Argentina.^[13]
• In April 2011, HP Enterprise Services announced that it has been chosen for a single-award firm-fixed-price, indefinite delivery/indefinite quantity contract worth up to $2.5 billion by NASA. As a part of NASA’s Agency Consolidated End-User Service (ACES) Program, HP will modernize NASA’s entire end-user infrastructure by delivering a full range of personal computing services and devices to more than 60,000 users. The modernization is expected to deliver significant productivity gains and cost savings to NASA.^[14]

HP DISCOVER customer event[link]

In 2011, HP Enterprise Business, along with participating independent user groups, combined its annual HP Software Universe, HP Technology Forum and HP Technology@Work into a single event, HP Discover. There will be two HP Discover events annually, one for the Americas and one for Europe, Middle East and Africa (EMEA). HP DISCOVER 2011 Americas is slated for June 6–10, in Las Vegas at the Venetian/Palazzo.^[15] The event will offer approximately 200 software-related sessions on application transformation, Converged Infrastructure, information optimization, mobile devices, webOS, global data centers, security, hybrid delivery and cloud computing.^[16] HP anticipates approximately 10,000 customers, partners and IT thought leaders will attend HP Discover 2011 in Las Vegas and approximately 5,000 will attend the EMEA event.^[17] The Americas conference will have tracks designed for several industries including automotive and aerospace; communications, media & entertainment, energy, financial services, healthcare and life sciences, high tech and electronics, public sector, retail and consumer goods, and transportation and logistics. Nearly 800 sessions, hands-on training and exhibits will feature all areas of the HP Enterprise Business portfolio including servers, storage, networking, software and services.^[18]

The HP DISCOVER 2011 event in EMEA is slated to take place in Vienna, Austria, at the Reed Exhibitions, Messe Wien Congress Center, on November 29 through December 1, 2011.^[19]

Employee Salary Cut Controversies[link]

• In March 2009, some EDS employees, based in the USA and Puerto Rico, were informed that their salaries would be cut 10% during the April 2009 pay periods, albeit with no reduction to drop a salary below $40,000 a year. This cut is in addition to a 5% cut announced in February and was limited to EDS employees, rather than all of HP. The announcement indicated pay would be restored to the February pay-cut levels (10% for management, 5% for salary employees, 2.5% for hourly workers) in May 2009.^[20][21]
• In July 2009, it was announced that HP would be making further "salary adjustments" to their acquired EDS staff, to bring EDS salaries in line with HP salaries. In almost all cases, affected employees were informed that their salaries would be reduced, sometimes 30% or more, within the next 1–2 years. These adjustments would be permanent in nature. HP confirmed the cuts, indicating that 20% of the workforce would be affected.^[22]
• On August 13, 2009, the Dallas NBC affiliate reported that EDS employees were being warned not to talk to the media about the salary cuts. These statements, made by Andy Mattes, the senior vice president of EDS Americas, were quoted from a podcast of the town hall and broadcast in the news report. "People have been leaking stuff into the news," Mattes said. "I can only urge you to keep the conversation that we're having here amongst ourselves. The more we can keep it amongst ourselves, the more open we can talk. If we have to get the feeling that everything that we do will show up in the newspapers tomorrow, you'll get whitewashed statements." HP spokesmen confirmed that some jobs would be relocated to other offices in Texas.^[23]
• In November 2010, the new HP CEO, Leo Apotheker, announced that HP was giving back the pay cuts that former CEO Mark Hurd put in place the previous year, returning the 401-(k) to a fixed match, and was increasing funding for employee awards and raises.^[24]

See also[link]

	Dallas-Fort Worth portal
	Companies portal

• Top 100 US Federal Contractors

References[link]

External links[link]

• HP Enterprise Services (official website)

Michael David Donovan is a voice actor for many TV shows and anime. He is most known for his voice on the series ReBoot for his voices of Phong, Mike the TV, Cecil, and Al. He has also provided the voice of Sabretooth for X-Men: Evolution and Carnage for Spider-Man Unlimited. He played the lead role of Conan on the series Conan the Adventurer. He provided the voices of Spike The Dog and Droopy on the hit WB series Tom & Jerry Tales. He also provided the voice for Ryoga Hibiki in the anime series Ranma ½, Suikotsu in InuYasha, as well as Cye of Torrent and Sage of Halo in Ronin Warriors. He has also directed many animated series and feature films.

Roles[link]

This list is incomplete; you can help by expanding it.

• "Guild Wars 2" - Malyck
• "The Elder Scrolls V: Skyrim" - Kodlak Whitemane, Malacath
• "Handy Manny" - Hank
• "Captain America: Super Soldier" - Iron Cross, and several other bad guys
• "Action Dad" - Chuck Ramsey, Slam McJackson, Ms. Poundpenny, additional voices
• "Geronimo Stilton" - Guest Role
• 321 Penguins - Kevin (2 episodes)
• A Chinese Ghost Story: The Tsui Hark Animation - Ning
• A Hollywood Hounds Christmas - Various Voices
• Action Man - Narrator, additional voices
• Adventures of Sonic the Hedgehog - Wes Weasley
• Batman: Gotham Knights - Gun Runner #3
• Batman: The Animated Series - Guest Voices
• Battletoads - Professor T. Bird
• Billy the Cat - Mr. Hubert, Magician, Blackie, additional voices
• Boom Boom Sabotage - TV Narrator/Commercial VO
• Bumble Braynes - Burwin
• Camp Candy - Grannie Knot, Various Guest roles
• Captain N: The Game Master - Eggplant Wizard, additional voices
• Captain Zed and the Zee Zone - Guest Voices
• Cardcaptors - Guest Voices
• CatDog - Guest Voices
• Coconut Fred's Fruit Salad Island - Mr. Greenrind, additional voices
• Conan The Adventurer - Conan
• Conan and the Young Warriors - Graak
• Cramp Twins - Guest voices
• Cybill - Burglar Alarm
• Darkstalkers - Various Voices
• Dragon Ball - Master Roshi (1995 dub)
• Dragon Booster - Guest Voices
• Double Dragon - Billy Lee
• Ed, Edd n Eddy - Guest Voices
• Edgar & Ellen - Various voices
• El Mariachi - Bones, additional voices
• Exo Squad - Wolf Bronsky, additional voices
• Fat Dog Mendoza - Guest Voices
• Felix the Cat - Guest Voices
• G.I. Joe - Russian General, additional voices (DIC version)
• Green Legend Ran - Various Voices
• Goodtimes Fairy Tales - Various Voices
• Gundam SEED Destiny - Joachim Ruddle
• He-Man and the Masters of the Universe - Randor, additional voices
• Hey Arnold - Guest Voices
• Hot Wheels AcceleRacers - Dr. Peter Tezla, additional voices
• Hot Wheels Heroes - Michael Valiant, Quincy, Fox, additional voices
• Hurricanes - Guest Voices
• InuYasha - Suikotsu
• Jay Jay the Jet Plane - Big Jake, Old Oscar, Narrator
• King Arthur and the Knights of Justice - Sir Darren, Sir Lug, Warlord Hammer, Football announcer
• Kishin Corps: Alien Defender Geo-Armor - Kimihiko Masumi
• Kong: The Animated Series - Guest voices
• Leo the Lion: King of the Jungle - Narrator
• Lil' Bush - Tiny, Ride Master
• Little Toot - Salty
• Littlest Pet Shop - Stu, additional voices
• Madeline - Conductor, additional voices
• Maison Ikkoku - Zenzaburo Mitsukoshi
• Make Way For Noddy - Narrator
• Martin Mystery - Guest voices
• Mega Man - Ring Man
• Mega Man NT Warrior - Ring Man
• Molly O - Guest Voices
• Mucha Lucha - El Rey, Megawatt, additional voices
• Mummies Alive! - Guest Voices
• My Little Pony: Friendship is Magic - Iron Will
• NASCAR Racers - Guest voices
• Nowhere Man - Security Guard
• Ōban Star-Racers - Aikka's fencing instructor, additional voices
• Pinky and the Brain - Guest voices
• Pollyworld - John
• Ranma 1/2 - Ryoga Hibiki, Jusenkyo Guide (Seasons 6-7)
• Rocket Power - Guest Voices
• Ronin Warriors - Cye Mouri, Sage Date
• ReBoot - Phong, Mike the TV, Cecil, Al
• Rugrats - Guest voices
• Salty's Lighthouse - Warrior, Steamer, Scoop, Scuttlebutt Pete and Mighty Moe
• Sgt. Savage and his Screaming Eagles / G.I. Joe Extreme - Sargeant Savage
• Scruff - Haunty Hound, Mr. Canaute and Rat
• Shadow Raiders - Guest Voices
• Skysurfer Strike Force - Skysurfer, additional voices
• Sonic Underground - Guest Voices
• Space Strikers - Ned Land
• Spider-Man Unlimited - Carnage
• Spiff and Hercules - Various
• "Spydogs" - Agent Stahl, additional voices
• Stark Raven - Various
• Street Fighter - Guile, Zangief
• Superman - Guest Voices
• Sylvester and Tweety Mysteries - Guest Voices
• Team Galaxy - Various voices
• The Adventures of T-Rex - Shooter, Professor, additional voices
• The Adventures of Captain Zoom in Outer Space - Announcer
• The Adventures of Chico and Guapo - Mr. Angelo
• The Book of Virtues - Sock, additional voices
• The Bots Master - GeneSix/Cook
• The Brothers Flub - Guest Voices
• The Chimp Channel - Bif, additional voices
• The Elder Scrolls V: Skyrim - Kodlak Whitemane
• The Fearless Four - The Heir/The Host/Guard #3
• The Incredible Hulk - Grey Hulk
• The Magician - Ace Cooper/The Magician, DJ Mikkis, Inspector/Senator Dobbs
• The New Adventures of He-Man - General Nifel, additional voices
• The New Adventures of Little Toot - Salty the Pelican, Charlie
• The Secret Files of the Spy Dogs - Agent Stahl, additional voices
• Transformers: Cybertron - Dirt Boss/Primus
• Tom and Jerry Tales - Spike, Droopy Dog, additional voices
• Video Power - Kuros, Doug Simmons, additional voices
• X-Men: Evolution - Sabretooth
• Zak Tales - Zak, Kilroy

Directing and Casting Credits[link]

• "Hydee and the Hytops: The Movie" - SD Entertainment, Maslen Entertainment
• "Ninjago" - New Lego Movie - WilFilm / Feelgoodfilm, Denmark^{[citation needed]}
• "Dreamkix" - 26 Episodes - Designstorm
• Rollbots - 26 Episodes - 4 Kids/Amberwood Animation
• 321 Penguins - 26 Episodes - NBC Kubo/Big Idea Productions
• A Kind of Magic - 26 Episodes - Xilam Animation
• Care Bears - the Series - 26 Episodes - CBS/American Greeting/SD Ent.
• Care Bears: Oopsy Does It! - Feature Film - American Greeting/SD Ent.
• Care Bears: Star Glo Adventures - Feature Film - American Greeting/SD Ent.
• Care Bears - 6 direct-to-video movies - American Greeting/SD Ent.
• Famous Five: On the Case - 26 Episodes - Disney Channel/Marathon/Chorion
• Eon Kid - 26 Episodes - Warner Brothers
• Oban Star Racers 26 Episodes - Jetix/Disney/Sav Productions
• Monster Buster Club 52 Episodes - Jetix/Toon Disney/Marathon
• Tom & Jerry Tales 78 Episodes - Warner Brothers
• Coconut Fred's Fruit Salad Island - 26 Episodes - Warner Brothers
• Goodtimes Fairy Tales - Goodtimes Entertainment/Jetlag Productions/Carye Brothers
• Team Galaxy - 52 Episodes - Marathon Animation
• Alien Racers - 52 Episodes - MGA/SD Entertainment
• He-Man and the Masters of the Universe - 39 Episodes - Mattel/Mike Young Productions
• Martin Mystery - 66 Episodes - YTV/Marathon Animation
• ReBoot - 47 Episodes - ABC/Alliance/Mainframe Entertainment
• Action Man - 26 Episodes - Fox/MGM/SD Ent/Mainframe
• Make Way for Noddy - 100 Episodes - Chorion Ent./SD Entertainment
• The Book of Virtues - 13 Episodes - PBS/Porchlight Entertainment
• Skysurfer Strike Force - 26 Episodes - Ruby Spears/Ashi Prod. Co./Bohbot
• War Planets (Shadow Raiders) - 40 Episodes - Mainframe Entertainment
• Bratz Babies (The Movie) - MGA/SD Entertainment
• Tony Hawk in Boom Boom Sabotage - Direct-to-video - Funimation/Mainframe Ent.
• Dragon Ball - Funimation/Seagull/Trimark (1995 dub)
• Dragon Ball: Curse of the Blood Rubies - Direct-to-video-Funimation/Trimark
• Max Steel - 6 direct-to-video movies - Mattel/Mainframe Ent.
• Candyland - Direct-to-video movie- Hasbro/SD Entertainment
• My Little Pony: The Runaway Rainbow - DTV - Hasbro/SD Entertainment
• My Little Pony: A Very Pony Place - DTV - Hasbro/SD Entertainment
• My Little Pony: The Princess Promenade - DTV - Hasbro/SD Entertainment
• My Little Pony: A Very Minty Christmas - DTV - Hasbro/SD Entertainment
• My Little Pony: LIVE - DTV - Hasbro/SD Entertainment
• Hot Wheels: Highway 35 - World Race - Mattel/Mainframe Entertainment
• Hot Wheels: AcceleRacers - Ignition - Mattel/Mainframe Entertainment
• Hot Wheels: AcceleRacers - The Speed of Silence - Mattel/Mainframe Entertainment
• Hot Wheels: AcceleRacers - Breaking Point - Mattel/Mainframe Entertainment
• Hot Wheels: AcceleRacers - The Ultimate Race - Mattel/Mainframe Entertainment
• Scary Godmother - DTV - Mainframe Entertainment
• The Little Shoemaker - Croatia Film/HaffaDiebold/Pro 7
• Sugar and Spice - Fuji Project Ltd/Saban Entertainment
• GeoTrax - "New Train in Town" - DTV - Fisher Price
• GeoTrax - "Legend of Old Rust" - DTV - Fisher Price
• GeoTrax - "Flying Lesson" - DTV - Fisher Price
• Tonka Joe's Tough Truck Adventures - DTV - Hasbro/SD Entertainment
• The Adventures of T-Rex - 52 Episodes - Gunther/Wahl/Jetlag Productions
• King Arthur and the Knights of Justice - 26 Episodes - Jetlag Productions
• Heavy Metal 2000 - Feature Film - Columbia Tri-Star/Cine Group
• The Fearless Four - Feature Film - Warner Brothers/Munich Animation
• Help! I'm a Fish! - Feature Film - A Film/Munich Animation
• Jester Till - Feature Film - Warner Brothers/Munich Animation

External links[link]

• Michael Donovan at the Internet Movie Database
• Michael Donovan at Anime News Network's Encyclopedia