This article is about the occupation of a pawnbroker. For the 1960s novel and film, see
The Pawnbroker.
A pawnbroker is an individual or business (pawnshop or pawn shop) that offers secured loans to people, with items of personal property used as collateral. The word pawn is derived from the Latin pignus, for pledge, and the items having been pawned to the broker are themselves called pledges or pawns, or simply the collateral.
If an item is pawned for a loan, within a certain contractual period of time the pawner may purchase it back for the amount of the loan plus some agreed-upon amount for interest. The amount of time, and rate of interest, is governed by law or by the pawnbroker's policies. If the loan is not paid (or extended, if applicable) within the time period, the pawned item will be offered for sale by the pawnbroker. Unlike other lenders, the pawnbroker does not report the defaulted loan on the customer's credit report, since the pawnbroker has physical possession of the item and may recoup the loan value through outright sale of the item. The pawnbroker also sells items that have been sold outright to them by customers.
The pawning process begins when a customer brings an item into a pawn shop. Common items pawned (or, in some instances, sold outright) by customers include jewelry, electronics, musical instruments, and tools (both hand tools and power tools). In some of the United States, pawnshops with firearms licenses sell pistols and rifles to customers who meet state and federal acquisition criteria. In other states and other countries, though, such as Canada and the UK, pawnshops do not sell firearms. Gold, silver, and platinum are popular items which are often purchased; even if the source (such as a piece of broken jewelry) has little value, the metals can still be sold in bulk to a bullion dealer or smelter for the value of the gold, silver, or platinum content. Similarly, with jewelry that contains genuine gemstones, even if the jewelry is broken or missing pieces, the jewels may have value in their own right because they can be reset into a new item of jewelry.
The pawnbroker assumes the risk that an item might be stolen property; however, laws exist in many jurisdictions that protect both the community at large and the brokers from unknowingly engaging in criminal activity (handling stolen goods, also known as "fencing"). These laws often require the pawnbroker to establish positive identification of the seller through photo identification (such as a driver's license or government-issued identity document), as well as a holding period placed on an item purchased by a pawnbroker (to allow for local law enforcement authorities to track down stolen items). In some jurisdictions, pawnshops must give a list of all newly pawned items and any associated serial number to police, to allow the police to determine if any of the items have been reported as stolen. Many police departments will advise burglary or robbery victims to visit local pawnshops to see if they can locate stolen items which might have been pawned or sold to the pawnbroker. Some pawnshops set up their own screening criteria to avoid buying stolen property.
The pawnbroker assesses an item for its condition and marketability by testing the item (in the case of electronics or instruments) and examining it for flaws, scratches or other damage. Another aspect that affects marketability is the supply and demand for the item in the community or region. In some markets, the used goods market is so flooded with used stereos and car stereos, for example, that pawnshops will only accept the higher-quality brand names. Alternatively, a customer may offer to pawn an item which will be difficult to sell, such as a surfboard in an inland region or a pair of snowshoes in tropical or sub-tropical regions. The pawnshop owner will either turn down hard-to-sell items or offer a very low amount of money for these items. While some items will never get outdated, such as hammers and hand saws, electronics and computer items can quickly get out of date and become unsalable. As such, pawnshop owners have to learn about the different makes and models of computers, software and other electronic equipment, so that they can discern between items which are still salable, and those which are obsolete.
To assess the value of different items, pawnbrokers use guidebooks ("Blue Books"), catalogs, Internet search engines, and their own experience to subjectively evaluate the goods. Some pawnbrokers have training in the identification of gems, or they employ a specialist with gem training to assess jewelry. One of the risks when accepting secondhand goods is that the item may be counterfeit. If the item is counterfeit, such as a fake Rolex watch, it may have only a fraction of the value of the genuine item. Once the pawnbroker has determined that the item is genuine and not likely to have been stolen, and that it is marketable, the pawnbroker offers the customer an amount for it. The customer can either sell the item outright if (as in most cases) the pawnbroker is also a licensed secondhand dealer, or offer the item as collateral.
To determine the amount of the loan, the pawnshop owner needs to take into account several factors. One factor is the predicted resale value of the item. This is often thought of in terms of a range, with the low point being the wholesale value of the used good, in the case that the pawnshop is unable to sell it, and they decide to sell it to a wholesale merchant of used goods. The higher point in the range is the retail sale price in the pawnshop. For example, a five-year-old 42" Sony TV may have been bought by the customer for $1000. However, as a used item in a pawnshop, it will only fetch $250 and $300, because the customers will be wary that it might be a "lemon" that the seller is getting rid of because it has some hard-to-detect problem. Used electronics wholesalers will buy the TV for $100 to $150. The wholesaler pays a lower price than the retail value because they have the added cost of hiring electronics technicians who overhaul and repair the items so that they can be sold in used electronics stores.
The pawnshop owner takes into account their knowledge of supply and demand for the item in question to determine if they think that they will end up selling the TV for $100 to a wholesaler or $300 to a pawnshop customer. If the pawnshop owner believes that there are "too many used TVs around these days in town", they may fear that they will only get $100 for the TV if they have to unload it to a wholesaler. With that figure in mind as the expected revenue, the pawnshop owner has to factor in the overhead costs of the store (rent, heat, electricity, phone connection, yellow pages ad, website costs, staff costs, insurance, alarm system, etc.), and a profit for the business. As such, the customer who comes in with this TV that they paid $1000 for when it was new may be offered as little as $50 by the pawnshop owner, who is taking into account all of the risk and cost factors.
In determining the amount of the loan, the pawnshop owner also assesses the likelihood that the customer will pay the interest for several weeks or months and then return to repay the loan and reclaim the item. Since the key to the pawnshop business model is making interest off the loaned money, pawnshop owners want to accept items that the customer is likely to want to recover, after having paid interest for a period on the loan. If, in an extreme case, a pawnshop only accepted items that customers had no interest in ever reclaiming, it would not make any money from interest, and the store would in effect become a second hand dealer.
Determining if the customer is likely to return to reclaim an item is a subjective decision, and wily customers may attempt to persuade the pawnshop owner that the item in question is important to them ("that necklace belonged to my grandmother, so I will certainly return for it"), and they will claim that they will return to recover it. The pawnshop owner can use a variety of factors to evaluate the likelihood that the customer will return, such as the cusomer's race and body mass index (BMI). Some customers may return several times over a year and pawn the same valuable item as a way of borrowing money, and they return each month to pay the interest and recover the item.
As well, the pawnshop owner can assess the item and the pawner; if a non-disabled twenty year-old male comes into the pawnshop to pawn an electric wheelchair (perhaps the possession of his late grandfather), the pawnshop owner may doubt the man's claims that he will return for the wheelchair. On the other hand, if a middle aged man pawns a top quality set of golf clubs, the pawnshop owner may assess it as more credible that he will return for the items. The saleability of the item and the amount that the customer wants for it are also factored into the pawnbroker's assessment; if a customer offers a very salable item at a low price, the pawnbroker may accept it even if it is unlikely that the customer will return, because the pawnshop can turn around a quick profit on the item. If a customer offers a top quality, brand-name valuable at too low a price the pawnbroker may turn down the offer, because this suggests that the item may either be counterfeit or stolen.
Pawnshops have to be careful to manage how many new items they accept as pawns: either too little inventory or too much is bad. A pawnshop might have too little inventory if, for example, it mostly buys jewels and gold which are then reset and smelted, or perhaps the pawnshop owner quickly sells most of the items using specialty shops (e.g., musical instruments are sold to used music stores and stereos are sold to used hi-fi audio stores). In this case, the pawnshop will not be very interesting to customers, because it will be a mostly empty store with bare shelves and counters. Customers walking by a near-empty store will be less likely to be intrigued by the merchandise and come into the store.
On the other extreme, if a pawnshop has a huge amount of inventory, there can be several disadvantages. If the store is crammed with used athletic gear, old stereos, and old tools, the store owner has to spend more time and money shelving and sorting the items, displaying them on different stands or in glass cases, and monitoring customers to prevent shoplifting. If there are too many low-value, poor quality items, such as old toasters, scratched-up 20 year-old TVs, and worn-out sports gear piled into cardboard boxes, the store may begin looking more like a low-end rummage sale or flea market. Small, high-value items such as iPod players or cell phones need to be put in locked glass display cases, which means that the owner may need additional staff to unlock the cabinets and get out items that customers want to examine. As a store becomes more and more filled with items, an owner has to take more steps to protect inventory from theft by hiring staff to supervise the different parts of the store and/or by installing security cameras or alarms. The biggest problem with accumulating too much unsold inventory, though, is that this means that the store has not been able to pull out the value of these items by reselling them, which provides the store with cash that can be loaned out to borrowers.
As such, the better option lies in the middle of the continuum. A store that has a moderate amount of good quality, brand-name items arranged neatly in the display windows attracts passersby, who are more likely to come in to peruse the items for sale. If the items are attractively laid out in display cases and shelves in an uncluttered fashion, the pawnshop has a more professional, reputable appearance. Once passersby start coming to the store to look at items, they may decide to bring unwanted items to the pawnshop for loans on subsequent visits. Some pawnshop owners prevent their store from developing a cluttered look by keeping some of the less attractive items such as snow tires, or items which are overstocked (e.g., if there are too many stereos) in a storage facility in the basement. Another approach used by some pawnshop companies is to operate a number of stores in a state or province. This way, the inventory can be moved between affiliated stores so that each store has a balanced inventory. For example, if a rural location of a pawnshop accumulates too much hunting and fishing gear, some of the overstock can be transferred to a suburban location.
Some stores also slim down their inventory by selling some items to specialty used gear retailers. For example, if a pawnshop in a low-income neighborhood pays a customer $300 for a power amplifier that has a used retail value of about $2000, this stereo device may be hard to sell in the pawnshop, given that most of the stereos sell for a fraction of this price. However, a high-end used audio store in a well-to-do neighborhood might be able to sell it for $2000, so the pawnshop owner may decide to sell the amplifier to the audio shop for $1000, thus netting $700. Some pawnshops may sell specialty items on eBay or other websites. A specialty item such as a high-end model railroad set with a retail value of $1000 may not sell in the store, or it would only sell for a deep discount. However, if it is put up for sale on eBay or a similar website, a model train enthusiast 1000 miles away may decide to purchase the item and have it shipped to them.
While the main business activities of a pawnshop are lending money for interest based on valuable items that customers bring in, some pawnshops also undertake other business activities, such as selling brand-new retail items that are in demand in the neighborhood of the store. Depending on where a pawnshop is located, these other retail items may range from guitar and musical instruments to firearms. Some pawnbrokers also sell brand-new self defense items such as pepper spray or stun guns. Many pawnshops will also trade used items, as long as the transaction turns a profit for pawn shop. In cases where the pawnshop buys items outright, the money is not a loan; it is a straight payment for the item. Some pawnshops may keep a few unusual, high value items on display to capture the interests of passersby, such as a vintage Harley Davidson motorcycle; the owner is not typically expecting to sell these items. Other activities carried out by pawnshops are financial services including fee-based check cashing, payday loans, vehicle title or house title loans, and currency exchange services.
In the west, pawnbroking existed in the Ancient Greek and Roman Empires. Most contemporary Western law on the subject is derived from the Roman jurisprudence. As the empire spread its culture, pawnbroking went with it. Likewise, in the East, the business model existed in China 3000 years ago[1] no different than today, through the ages strictly regulated by Imperial or other authorities.
Modern pawnbroker storefront.
In spite of early Roman Catholic Church prohibitions against charging interest on loans, there is some evidence that the Franciscans were permitted to begin the practice as an aid to the poor.[citation needed] Pawnbrokerage arrived in England with William the Conqueror, but known by the Italian name, Lombard. In 1338, Edward III pawned his jewels to raise money for his war with France. King Henry V did much the same in 1415. The Lombards were not a popular class, and Henry VII harried them a good deal. In the very first year of James I Stuart an Act against Brokers was passed and remained on the statute-book until Queen Victoria had been on the throne thirty-five years. It was aimed at the many counterfeit brokers in London. This type of broker was evidently regarded as a fence. It is also known that Queen Isabella of Spain pawned her jewelry in order to send Christopher Columbus out to what he believed was the Indies.
A similar system was used during the Crusades. Crusaders, predominantly in France, brokered their land holdings to monasteries and diocese for funds to provide supply, transit and outfitting for the Holy Land. Instead of outright repayment the Church reaped a certain amount of crop returns for a certain amount of seasons, which could additionally be re-exchanged in a type of equity.
A pawnbroker can also be a charity. The Monte di Pietà movement was begun in Perugia, Italy, in 1450 by Barnaba Manassei, a Franciscan monk. It had the aim of providing financial assistance to people in the form of no-interest loans, secured with pawned items. Instead of interest, borrowers were urged to make donations to the Church. It spread first through Italy then in other parts of Europe. The first Monte de Piedad organization in Spain was founded in Madrid, and from there the idea was transferred to New Spain by Pedro Romero de Terreros, the Count of Santa Maria de Regla[2] and Knight of Calatrava.[3] The Nacional Monte de Piedad is a charitable institution and pawn shop whose main office is located just off the Zocalo, or main plaza of Mexico City. It was established between 1774 and 1777 by Pedro Romero de Terreros as part of a movement to provide interest-free or low-interest loans to the poor. It was recognized as a national charity in 1927 by the Mexican government.[3] Today it is a fast-growing institution with over 152 branches all over Mexico and with plans to open a branch in every Mexican city.[4]
The economic downturn of 2008 saw the advent of the online pawnbrokers such as Borro, who offered customers the chance to gain finance against their assets without ever entering a pawn shop.[5]
Symbol of pawnbrokers.
The pawnbrokers' symbol is three spheres suspended from a bar. The three sphere symbol is attributed to the Medici family of Florence, Italy, owing to its symbolic meaning of Lombard.[1] This refers to the Italian province of Lombardy, where pawn shop banking originated under the name of Lombard banking. The three golden spheres were originally the symbol which medieval Lombard merchants hung in front of their houses, and not the arms of the Medici family. It has been conjectured that the golden spheres were originally three flat yellow effigies of byzants, or gold coins, laid heraldically upon a sable field, but that they were converted into spheres to better attract attention.
Most European towns called the pawn shop the "Lombard". The House of Lombard was a banking family in medieval London, England. According to legend, a Medici employed by Charlemagne slew a giant using three bags of rocks. The three-ball symbol became the family crest. Since the Medicis were so successful in the financial, banking, and moneylending industries, other families also adopted the symbol. Throughout the Middle Ages, coats of arms bore three balls, orbs, plates, discs, coins and more as symbols of monetary success. Pawnbrokers (and their detractors) joke that the three balls mean "Two to one, you won't get your stuff back".
Saint Nicholas is the patron saint of pawnbrokers. The symbol has also been attributed to the story of Nicholas giving a poor man's three daughters each a bag of gold so they could get married.[6]
A typical Hong Kong pawn shop sign: a
bat holding a
coin.
In Hong Kong the practice follows the Chinese tradition, and the counter of the shop is typically higher than the average person for security. A customer can only hold up his hand to offer belongings and there is a wooden screen between the door and the counter for customers' privacy. The symbol of a pawn shop in Hong Kong is a bat (the animal) holding a coin (Chinese: 蝠鼠吊金錢, Cantonese: fūk syú diu gām chín). The bat signifies fortune and the coin signifies benefits. In Japan, the usual symbol for a pawn shop is a circled digit seven, as "shichi", the Japanese word for seven, sounds similar to the word for "pawn" (質).
In Malaysia, a multi-race country, where Malaysian Chinese consists 25% of total population, initiated the Pawnbroker business. Nowadays, majority pawnbrokers in Malaysia are managed by Malaysian Chinese. In Malay, Pawn is called as "PAJAK GADAI". A valid and licensed Pawnshop in Malaysia must always declare themselves as a "PAJAK GADAI" or a PAWNSHOP for their company registration. They must also fulfill the requirement of Ministry of Housing and Local Government, where the pawn counter is not higher than 4 feet, bullet-proof and stainless steeled counters, stainless steeled doors, strong rooms with automatic locks, safes, equipped with fully computerized system, CCTV, Alarm and Pawnbroker Insurance. The picture shows one of the Malaysia's Pawnshops that is located at Changlun, which is the only pawnshop that closes to the border of Thailand.
In the Philippines, the operation of pawnshops is managed by private businesses and is duly regulated by the Bangko Sentral ng Pilipinas. Pawnshops usually accept gold jewelry, appliances, gadgets, etc. Many pawnshops in the Philippines have adapted other services into their nationwide branches like Cebuana Lhuillier Pawnshop.Services like international and domestic remittance, insurance, bills payment, b2b money collection, e-loading for mobile phones, ticketing, and even banking are not unusual to see in a regular pawnshop the Philippines.
In India, the Marwari Jain community pioneered the pawnbroking business, but today others are involved; the work is done by many agents called "saudagar". Instead of working from a shop, they go to needy people's homes and motivate them to become involved in the business. Pawn shops are often run as part of jewelry stores. Gold, silver, and diamonds are frequently accepted as collateral. Pawnbroking is also a traditional trade in Thailand, where pawnshops are run both privately and by local governments. In Sri Lanka Pawnbroking is a lucrative business engaged in by specialized pawnbrokers as well as commercial banks and other finance companies.
Pawn Stars, an American reality television series (2009) appearing on the History Channel, chronicles the daily activities at the Gold and Silver Pawn Shop in Las Vegas, Nevada. A spinoff series, Cajun Pawn Stars, premiered in 2012 and focuses on the Silver Dollar Pawn and Jewelry Center in Alexandria, Louisiana.
A similar show, Hardcore Pawn, premiered on TruTV in August 2010, concerning American Jewelry and Loan in Detroit, Michigan.
The Adventure of the Red-Headed League, an early Sherlock Holmes short story by Sir Arthur Conan Doyle, centers around a London pawnbroker and his somewhat shifty young clerk.
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