Welcome to Sky Accessibility
Helping Sky customers with disabilities to get the most out of our services.
Important Updates
Another Great Change
The TV Guide has changed, you can take a look on our Whats on TV page. We hope you like it.
TV Pick
Margin Call
Sky Premiere/HD Channel 301
- Showing in:
- SUB
- AD
TV listings for…
Sky TV Help
Subtitles
Subtitles are the written representation of the dialogue and sound effects, making it possible for deaf and hard of hearing people to enjoy programmes on Sky TV.
Audio description
Audio description is an additional commentary that describes the action taking place, making it possible for blind and partially sighted people to enjoy programmes on Sky TV.
Remote control
The Sky+ easy grip remote control has all the features of the regular Sky remote control, but it's designed specifically for people with reduced dexterity, and for blind and partially sighted people.
There are also overviews of accessibility features such as Sky Talker, Sign Language & Alternative Formats.
Computer help
Making things bigger
Many computer programs allow you to increase the size of things on screen, including websites, documents and even your mouse pointer.
Changing colours and fonts
Changing colours and fonts can make things easier to read. You can change them for web pages, or for your whole computer.
Voice recognition
Voice recognition makes it possible to talk to your computer. You can open programmes, dictate text, and carry out many other tasks using your voice.
There are more ways to get the most from your computer, including speech output, mouse and keyboard adjustments and help with spell checking and typing.
Frequently Asked Questions
Top Frequently Asked Questions
- I usually pay the same amount every month, why is my bill different this month?
- Can you switch the sign interpreter on and off like subtitles?
- Can I reset subtitles when they stop working?
- I would like my correspondence in an alternative format, is this possible?
- Do I have to pay for audio description?
Latest News
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The Accessibility Website has a new TV Guide.
29th Jan 2013At Sky we are committed to making our products and services inclusive and we have just updated the TV Guide section of our Accessibility website. The website was designed to provide customers with disabilities, in particular blind and partially-sighted customers, with a site that is fully accessible and offers information on Sky’s Accessible customer services, details of our accessibility products, methods for contacting Sky and many other great features.
The TV Guide still hosts all the great features customers found useful in the past (for example the ability to filter programme listings by those containing audio description or subtitles ...
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Last Chance to see the Wizard!
26th Jan 2013A Final Spell of Harry Potter Magic
More great news for all Harry Potter fans, back in November we let you know all Harry Potter movies would show with subtitles and audio description. What could better that, how about a whole weekend of Harry!
On Saturday 26th and Sunday 27th January, you will find all eight movies in one place, Movies Showcase Channel 303. Listed below is one time slot for each movie, there are many more to choose from on the What’s on TV page of this website.
Harry Potter and the Philosopher’s Stone
Saturday 26th 11 ...
Upcoming Events
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29th Apr 2013
Naidex National 2013
Dates for Naidex National are 30th April 2013 - 2nd May 2013.
The Accessible Customer Service Team will be at Naidex National in Birmingham in April 2013. the organisers have created a Market Place within the show and the Sky team will be part of that. We are really looking forward to another great show and hope to see you there.
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30th Apr 2013
Naidex South 2012
Thank you to everyone who stopped to talk to us at Naidex South, we met some really interesting people. It was really nice to speak to people we had already met and introduce ourselves and our services to many new visitors to our stand. We really appreciate the help of healthcare sector, who have the opportunity to pass the information to clients who are unable to attend the exhibitions.
Dorothy Brownlie
Accessibility Manager
