The
Australia and New Zealand Banking Group Limited (, ), commonly called
ANZ, is the fourth largest
bank in
Australia, after the
Commonwealth Bank,
Westpac Banking Corporation, and the
National Australia Bank which overtook ANZ in 2009 in terms of market capitalisation. Australian operations make up the largest part of ANZ's business, with
commercial and
retail banking dominating. ANZ is also the largest bank in
New Zealand, where the legal entity became known as
ANZ National Bank Limited in 2004 and where it operates two brands, ANZ and the
National Bank of New Zealand.
In addition to operations throughout Australia and New Zealand, ANZ also extends to twenty-five other nations.
ANZ was named the most sustainable bank globally in the 2008 Dow Jones Sustainability Index making it the 2nd year in a row ANZ has been granted the title. In 2007 the title was shared with another Australian bank, Westpac, which had held the title for the previous five years.
History
19th century
1835: ANZ began in London when The Bank of Australasia was established under Royal Charter
1837: The Union Bank of Australia was established. This was an Anglo-Australian bank
1852: The English, Scottish and Australian Bank (ES&A;) was established in 1852. This was an Anglo-Australian bank
1950-60s
1951: The Bank of Australasia merges with the Union Bank of Australia to form ANZ Bank
1963: Establishes first computer systems in new data processing centre in Melbourne, Australia
1966: Starts operations in Honiara, Solomon Islands
1968: Opens office in New York, USA
1969: Establishes representative office in Tokyo, Japan
1970s
1970:
* In what was then the largest merger in Australian banking history, ANZ merged with the English, Scottish and Australian Bank Limited to form the present organisation, Australia and New Zealand Banking Group Limited
* Starts operations in Vanuatu
1971: Opens representative office in Malaysia
1976: ANZ (PNG) established
1977: ANZ incorporated in Australia (transfer from UK)
1979: Acquires the Bank of Adelaide
1980s
1980: Singapore and New York representative offices upgraded to branch status
1984: Purchases Grindlays Bank
1985:
* Acquires Barclays’ operations in Fiji and Vanuatu
* Receives full commercial banking licence and opens branch in Frankfurt, Germany
* Announces ANZ Singapore Limited
* Opens representative office in Bangkok, Thailand
1988:
* Opens branch in Rarotonga, Cook Islands
* Opens branch office in Paris, France
1989: Purchases PostBank from New Zealand Government
1990s
due to its architecture.
Queen Street,
Melbourne. ]]
1990:
* Acquires National Mutual Royal Bank Limited
* Acquires Lloyds’ operations in Papua New Guinea
* Acquires Bank of New Zealand’s operations in Fiji
* Acquires Town and Country Building Society in Western Australia
1991:
* Acquires 75 per cent of Bank of Western Samoa
* Opens representative office in the Philippines
1993:
* New world headquarters built in Melbourne, Australia
* Joint venture established with PT Panin Bank, Indonesia
* Opens a branch in Hanoi and a representative office in Ho Chi Minh City, Vietnam
* Opens a branch in Shanghai and a representative office in Guangzhou, China
* Starts operations in Tonga
* Sold Canadian operations to HSBC Bank Canada
1995:
* Opens a commercial banking branch in Manila, Philippines, the first Australian and New Zealand bank to do so
1996:
* www.anz.com launched
* ANZ opens its second Vietnamese branch at Ho Chi Minh City
1997:
* John McFarlane appointed Chief Executive Officer
* ANZ Phone Banking launched
* Official opening of Beijing branch, China
* Bank of Western Samoa changes its name to ANZ Bank (Samoa)
1998: Acquires stake in PT Panin Bank, Indonesia
1999:
* ANZ Internet Banking launched
* ANZ announces strategic alliance with E*Trade Australia for online share trading service
* Purchases Amerika Samoa Bank
21st century
2000:
* ANZ sells its Grindlays businesses in the Middle East and South Asia, and associated Grindlays Private Banking business, to Standard Chartered
* Granted local currency (Renminbi) licence from the People’s Bank of China
2001:
* Acquires 75 per cent of Bank of Kiribati
* ANZ Timor Leste opens
* Establishes cards business in Hong Kong
2002:
* Forms joint venture with ING Group for funds management and life insurance business in Australia and New Zealand
* One millionth customer registers for ANZ Internet Banking in Australia
2003: Acquires National Bank of New Zealand
2005: Establishes ANZ Royal Bank in Cambodia, a joint venture with the Cambodian-based Royal Group company
2006: New world headquarters announced for Melbourne Docklands near the headquarters of the National Australia Bank
2007:
* ANZ wins Money Magazine "Bank of the Year" award again after having been ousted by the National Australia Bank in 2006
ANZ acquires E*Trade Australia
Mike Smith, formerly of HSBC, assumes the role of CEO with the retirement of John McFarlane on 1 October 2007
*ANZ acquires Citizen Securities Bank (Guam)
* ANZ takes over from telecommunications company Telstra as naming rights sponsor for Sydney's Stadium Australia.
2009:
* September 25, 2009 Announced it will buy out ING Group's 51% stake of the JV, ING Australia giving ANZ 100% control of ING Australia.
* November 12, 2009 ANZ opens new ANZ Centre headquarters in Docklands, Melbourne
* December 1, 2009 ANZ officially gain full ownership of ING Australia.
2010:
* November 2010, ING Australia renamed OnePath
ANZ acquires RBS (Royal Bank of Scotland) interests in Hong Kong, Taiwan, Singapore and Indonesia
Organisational structure
,
Melbourne]]
Australia
Retail Products
Retail Distribution
Commercial Banking
Wealth (including ETrade in Australia and OnePath)
New Zealand
ANZ National Bank Limited
*ANZ New Zealand
*The National Bank of New Zealand
*UDC Finance
*Eftpos New Zealand
*Bonus Bonds
*Direct Broking - Share trading
*ING Group New Zealand
Institutional Banking
Institutional Banking
Corporate Finance
Markets
Working Capital
Corporate Banking
Economics@ANZ
Asia and Pacific
International Partnerships
Asia-Pacific
ANZ is one of the leading Australian
banks in the
Asia-Pacific region. It has been aggressive in its expansion into the
emerging markets of
China,
Vietnam, and
Indonesia. ANZ is also a leading bank in New Zealand as well as several Pacific Island Nation where it competes in many markets with fellow Australian bank,
Westpac. ANZ's arm in New Zealand is operated through a subsidiary company
ANZ National Bank.
In March 2005, it formed a strategic alliance with Vietnam's Sacombank involving an acquisition of 10% of Sacombank’s share capital. As part of the strategic alliance, ANZ will provide technical assistance in the areas of risk management and retail and small business banking.
ANZ has followed a similar strategy in China, where it acquired a 20% share in Tianjin City Commercial Bank in July 2006. It also negotiated a similar deal with Shanghai Rural Commercial Bank.
In August, ANZ purchased RBS's retail units in Taiwan, Singapore, Indonesia and Hong Kong, as well as RBS's institutional banking businesses in Taiwan, the Philippines and Vietnam. It was purchased for the price of A$687 million.
In 2008 ANZ was awarded Deal of the Year - Project Finance Deal of the Year at the 2008 ALB Hong Kong Law Awards.
Offshoring of jobs
ANZ have been progressively increasing work output from offshore offices. ANZ's Bangalore office has been operational since 1989, making it one of the first organisations to employ IT staff based in India. ANZ employs around 4,800 staff in
Bangalore, India. 1500 IT positions, 2000 positions in Payments and Institutional Operations and International and High Value Services and 1300 positions in Operations Personal Banking have been shifted from Melbourne to India. In 2006, ANZ predicted that by 2010, over 2000 jobs would have been shifted from Australia to Bangalore.
Advertising
In 2005 an
advertisement included two famous
robots:
Lost in Space robot, and a
Dalek from
Doctor Who, although the Dalek was replaced in subsequent versions of the ad.
In 2006 the company started a TV campaign with a series of medium-sell ads featuring their new mascot - the Falcon, a bird trained to stop credit card thieves, illustrating the company's measures in prevention of Credit card fraud.
, inaugurated 2009]]
Currently, the company is running an ad campaign parodying common banking scenarios with a fictional character known as 'Barbara who lives in Bank World', a middle-aged, rude, sarcastic and unhelpful bank manager. The adverts have received acclaim for wit and humour, but also criticism for stereotyping bank managers. Barbara is portrayed by Australian comedian Genevieve Morris.
New headquarters
In September 2006, plans were unveiled for ANZ's new world headquarters to be located in
Melbourne's
Docklands precinct. The complex features a vast low rise office building, shops, car and bicycle parking facilities. The new complex will enable 6,500 ANZ staff to work in one integrated area, however the company will maintain its flagship building, 100 Queen Street Melbourne. The new headquarters is the largest office complex in
Australia at 84,500 m² NLA, 130,000 sqm GFA and an accredited 6 Green Star Building. Construction commenced in late 2006 and the building opened in late 2009. The building is located at 833 Collins Street. It has been designed by HASSELL & Lend Lease Design - fronting the
Yarra River.
In 2006, it was expected to cost A$478 million to build, but ended up costing $750 million by the time it was complete in 2009.
The building was one of the winners at the 2010 World Architecture Festival in the category "Interiors and Fit Out of the Year".
Arms
References
;Notes
External links
Category:Banks of Australia
Category:Companies listed on the Australian Securities Exchange
Category:Companies listed on the New Zealand Stock Exchange
Category:Companies based in Melbourne
Category:Registered Banks of New Zealand
![ANZ Bank - Servicio al cliente [subs en español]](http://web.archive.org./web/20110827055432im_/http://i.ytimg.com/vi/zotNhgvlS3k/0.jpg "ANZ Bank - Servicio al cliente [subs en español]")
