- published: 10 Feb 2010
- views: 171771
- author: LeadingITSpecialist
3:59
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ITIL - A Simple Explanation
A humorous jargon-free business explanation of ITIL cycles. ITIL® Explained Simply & Visua...
published: 10 Feb 2010
author: LeadingITSpecialist
ITIL - A Simple Explanation
A humorous jargon-free business explanation of ITIL cycles. ITIL® Explained Simply & Visually describes the five cycles in version 3 of the IT Infrastructure Library by comparing them to a restaurant chain. ITIL is the globally recognized collection of best practices for delivering great IT services. CompuCom has been helping our clients implement ITIL for more than 10 years. We are experts in transitioning companies to ITIL. Video created by CompuCom and Say It Visually (sayitvisually.com
- published: 10 Feb 2010
- views: 171771
- author: LeadingITSpecialist
7:18
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ITIL v3 training (ENGLISH) online part 1 ITIL Foundation v3 ITIL version 3
A fun way of learning the differences between ITIL v3 and ITIL v2. Service Management acco...
published: 18 May 2009
author: ITILguru
ITIL v3 training (ENGLISH) online part 1 ITIL Foundation v3 ITIL version 3
A fun way of learning the differences between ITIL v3 and ITIL v2. Service Management according to ITIL has never been more fun. ITIL Foundation version 2 and ITIL Foundation version 3 online courses
- published: 18 May 2009
- views: 127604
- author: ITILguru
40:25
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ITIL Orientation Video #1
ITIL Orientation Video #1 (of 7) - ITIL best practice methodologies, ITIL & ITSM, business...
published: 16 Sep 2011
author: Rick Lemieux
ITIL Orientation Video #1
ITIL Orientation Video #1 (of 7) - ITIL best practice methodologies, ITIL & ITSM, business requirements for service, provisions for services, building and implementing ITIL service desks, delivering value efficiently
- published: 16 Sep 2011
- views: 16137
- author: Rick Lemieux
2:17
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ITIL Training - What is ITIL?
www.siliconbeachtraining.co.uk www.itiltraining-uk.co.uk Our leading ITIL Trainer Richard ...
published: 23 Feb 2011
author: SiliconBeachTraining
ITIL Training - What is ITIL?
www.siliconbeachtraining.co.uk www.itiltraining-uk.co.uk Our leading ITIL Trainer Richard explains what ITIL is.
- published: 23 Feb 2011
- views: 9390
- author: SiliconBeachTraining
3:10
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What is ITIL?
Head of Business IT department at Centriq Training, Doug Hoff answers the question 'What i...
published: 26 Nov 2008
author: CentriqTraining
What is ITIL?
Head of Business IT department at Centriq Training, Doug Hoff answers the question 'What is ITIL?'
- published: 26 Nov 2008
- views: 24656
- author: CentriqTraining
23:28
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Demystifying ITIL 2011
Julie L. Mohr breaks down the newest ITIL 2011 release. For more information about ITIL 20...
published: 20 Oct 2011
author: itpreneurs
Demystifying ITIL 2011
Julie L. Mohr breaks down the newest ITIL 2011 release. For more information about ITIL 2011 click here www.itpreneurs.com
- published: 20 Oct 2011
- views: 5829
- author: itpreneurs
0:36
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What is ITIL?
A brief description of ITIL service management...
published: 10 Nov 2009
author: Robert Anderson
What is ITIL?
A brief description of ITIL service management
- published: 10 Nov 2009
- views: 16106
- author: Robert Anderson
6:22
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CSU: ITIL v3 The Concept of a Service
This video introduces the concept of a service as used within the ITIL v3 framework. Thevi...
published: 15 Apr 2009
author: IsleBeeBach
CSU: ITIL v3 The Concept of a Service
This video introduces the concept of a service as used within the ITIL v3 framework. Thevideo is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University. The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported with a virtual study environment located in SecondLife space, and videos such as these. As subject coordinator I provide live web based sessions for all ITI597 students at least once a week, and strongly support any multimedia technology that makes blended and passionate learning a reality. ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the US Patent and Trademark Office.
- published: 15 Apr 2009
- views: 21212
- author: IsleBeeBach
20:36
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ITIL 2011 Foundation Certification Training | ITIL Training Course By Simplilearn
Simplilearn Solutions (goo.gl is a leading provider IT Service Management certification tr...
published: 15 Sep 2012
author: Simplilearn
ITIL 2011 Foundation Certification Training | ITIL Training Course By Simplilearn
Simplilearn Solutions (goo.gl is a leading provider IT Service Management certification training courses worldwide. Simplilearn conducts ITIL Foundation Certification training. Know more about our ITIL Foundation Certification training. goo.gl Simplilearn, a APMG Accredited Training Organization (ATO) as an ITIL 2011 Foundation & Intermediate Training provider and global leader in professional certification for ITSM, ACP, CAPM, CSM, Six Sigma, PRINCE2, MS Project and Cloud computing. More than 30000 professionals across 135+ countries including training aspirants from the world's leading Fortune 500 companies have used our learning methodology to grow their careers. Simplilearn is conducting a 2-day full-time intensive ITIL Foundation Certification in Bangalore .View details here. Your advantages of attending this ITIL Foundation Certification Training - Avail blended mode of learning that includes 2-day intensive instructor led ITIL Foundation classroom training - 90 days online e-learning self-study preparation with APMG accredited courseware - Take 2 full-length (40 questions, 1-hour) ITIL simulation tests online along with the 90-day ITIL online training course - Online training with 7 full-length audio-video chapters and 2 ITIL Foundation simulation tests - Earn 45 PDUs: 45 PDUs certificate for PMP-certified participants Opportunity to get ITIL certified: Attempt ITIL Foundation exam on the 2nd day of the training (optional) - Get APMG accredited courseware - Get 24 ...
- published: 15 Sep 2012
- views: 4078
- author: Simplilearn
9:15
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CSU: ITIL v3 The Concept of Service Management
This video introduces the concept of service management as used within the ITIL v3 framewo...
published: 23 Apr 2009
author: IsleBeeBach
CSU: ITIL v3 The Concept of Service Management
This video introduces the concept of service management as used within the ITIL v3 framework. Thevideo is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University. The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported with a virtual study environment located in SecondLife space, and videos such as these. As subject coordinator I provide live web based sessions for all ITI597 students at least once a week, and strongly support any multimedia technology that makes blended and passionate learning a reality. ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the US Patent and Trademark Office.
- published: 23 Apr 2009
- views: 42917
- author: IsleBeeBach
63:28
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ITIL 2011 Orientation Training - part 1
This training program introduces an executive management team to the concepts, relationshi...
published: 08 Jun 2012
author: Rick Lemieux
ITIL 2011 Orientation Training - part 1
This training program introduces an executive management team to the concepts, relationships and benefits of an IT Service Management program.
- published: 08 Jun 2012
- views: 14119
- author: Rick Lemieux
6:39
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ITIL Simplified - ManageEngine ServiceDesk Plus
A Simple Overview of ITIL for those who don't have the time. Get to know about the ITIL Be...
published: 05 Aug 2009
author: manageengine
ITIL Simplified - ManageEngine ServiceDesk Plus
A Simple Overview of ITIL for those who don't have the time. Get to know about the ITIL Best Practices, the different processes and how to implement it for your organisation. This short video is presented by ManagEngine. www.manageengine.com
- published: 05 Aug 2009
- views: 72195
- author: manageengine
1:02
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Everything you need to know about ITIL in 60 seconds
Everything you need to know about ITIL in 60 seconds...
published: 21 Nov 2012
author: TheStationeryOffice
Everything you need to know about ITIL in 60 seconds
Everything you need to know about ITIL in 60 seconds
- published: 21 Nov 2012
- views: 6305
- author: TheStationeryOffice
8:59
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CSU: ITIL v3 Service Level Requirements (SLRs)
This video introduces the concept of identifying and using service level requirements (SLR...
published: 23 Sep 2009
author: IsleBeeBach
CSU: ITIL v3 Service Level Requirements (SLRs)
This video introduces the concept of identifying and using service level requirements (SLRs) asexplained in the ITIL v3 volume Service Design. The video is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University. The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported with a virtual study environment located in SecondLife space, and videos such as these. As subject coordinator I provide live web based sessions for all ITI597 students at least once a week, and strongly support any multimedia technology that makes blended and passionate learning a reality. ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the US Patent and Trademark Office.
- published: 23 Sep 2009
- views: 4921
- author: IsleBeeBach
Youtube results:
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CSU: ITIL v3 Service Strategy Goals and Objectives
This video introduces the service strategy goals and objectives. Service Strategy is one o...
published: 27 Apr 2009
author: IsleBeeBach
CSU: ITIL v3 Service Strategy Goals and Objectives
This video introduces the service strategy goals and objectives. Service Strategy is one of the five ITIL core publications that together make up the ITIL v3 framework. Although not a standard ITIL v3 is commonly used worldwide to (further) enhance the efficiency and effectiveness of providing IT services to customers. ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the US Patent and Trademark Office.
- published: 27 Apr 2009
- views: 26317
- author: IsleBeeBach
7:14
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CSU: ITIL v3 Service Assets
This video introduces the concept of a service assets as explained in the ITIL v3 volume S...
published: 15 Jun 2009
author: IsleBeeBach
CSU: ITIL v3 Service Assets
This video introduces the concept of a service assets as explained in the ITIL v3 volume Service Strategy. Thevideo is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University. The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported with a virtual study environment located in SecondLife space, and videos such as these. As subject coordinator I provide live web based sessions for all ITI597 students at least once a week, and strongly support any multimedia technology that makes blended and passionate learning a reality. ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the US Patent and Trademark Office.
- published: 15 Jun 2009
- views: 6983
- author: IsleBeeBach
3:16
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What is ITIL? | ITIL 2011 (Foundation) Certification Training Online | ITIL Video Courses
Simplilearn Solutions(www.simplilearn.com) provides IT Infrastructure LIbrary (ITIL) Certi...
published: 05 Mar 2012
author: SimplilearnTraining
What is ITIL? | ITIL 2011 (Foundation) Certification Training Online | ITIL Video Courses
Simplilearn Solutions(www.simplilearn.com) provides IT Infrastructure LIbrary (ITIL) Certification Exam Preparation through a blended learning model of classroom training and online learning. Try our free exam prep resources Free PMP, ITIL, Six Sigma Tests www.simplilearn.com Enroll now for ITIL Exam prep Online Course: www.simplilearn.com Transcript for What Is ITIL? We have used this term ITIL a lot by now, but what is ITIL and what's the added value for any organization adopting ITIL? ITIL is an abbreviation for Information Technology Infrastructure Library. A library because it is a set of books focusing on the area of Service Management for the IT industry, with guidance captured from practicing IT professionals. So, what is Service Management for the IT industry? We just explained that on previous slide. If you are still not clear. No problem! This concept is explained again later in this module in detail. To give some background, ITIL was published between 1989 and 1995 by Her Majesty's Stationery Office or in short HMSO, in the UK on behalf of the Central Communications and Telecommunications Agency, also known as CCTA -- which is now a part of the Office of Government Commerce or OGC in short. Its early use was principally confined to the UK and Netherlands. A second version of ITIL was published as a set of revised books between 2000 and 2004. In 2007, ITIL Version 2 was superseded by an enhanced and consolidated third version of ITIL, consisting of five core ...
- published: 05 Mar 2012
- views: 2635
- author: SimplilearnTraining
7:09
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CSU: ITIL v3 Financial Management Business Case
This video introduces the Financial Management part of the business case as explained in t...
published: 01 Sep 2009
author: IsleBeeBach
CSU: ITIL v3 Financial Management Business Case
This video introduces the Financial Management part of the business case as explained in the ITIL v3 volume Service Strategy (part of the ROI chapter, not the chapter on Financial Management). Thevideo is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University. The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported with a virtual study environment located in SecondLife space, and videos such as these. As subject coordinator I provide live web based sessions for all ITI597 students at least once a week, and strongly support any multimedia technology that makes blended and passionate learning a reality. ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the US Patent and Trademark Office.
- published: 01 Sep 2009
- views: 5342
- author: IsleBeeBach