Crm

What is CRM?

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Duration: 7:20
Updated: 29 Dec 2012

Learn more about SugarCRM at www.sugarcrm.com Visit our website at www.sugarcrm.com

http://wn.com/What_is_CRM?

Salesforce.com: CRM Overview Demo

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Duration: 3:32
Updated: 30 Dec 2012

salesforce.com Salesforce CRM helps you easily manage all of your customer and business contacts, accounts, leads, opportunities, and sales deals. With salesforce.com's cloud computing solution you can get up and running in minutes, just like using Google's Gmail or Amazon. The perfect solution for businesses of any size.

http://wn.com/Salesforcecom_CRM_Overview_Demo

Microsoft Dynamics CRM 4.0 Web Client Demonstration

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Duration: 8:39
Updated: 12 Dec 2012

Caltech IT - Microsoft CRM Specialists. Call us on 01924 507280 or email Catherine@caltech.co.uk

http://wn.com/Microsoft_Dynamics_CRM_40_Web_Client_Demonstration

Demo: Microsoft Dynamics CRM 2011 and Outlook

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Duration: 8:52
Updated: 17 Dec 2012

This demo shows how Microsoft Dynamics CRM 2011 works inside Microsoft Outlook, making it easier than ever to keep track of customer information.

http://wn.com/Demo_Microsoft_Dynamics_CRM_2011_and_Outlook

Sage CRM Overview

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Duration: 3:30
Updated: 19 Nov 2011

Over 10000 organizations across the globe use Sage CRM every day to manage and maximize the performance of their business. With customers in over 70 countries worldwide, Sage CRM is an award-winning web-based CRM solution. View the Sage CRM video and learn how Sage CRM has become a critical part of our customers' business processes. For more information on Sage CRM, please visit www.sagecrm.com.

http://wn.com/Sage_CRM_Overview

Zoho CRM (2 of 6)

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Duration: 15:00
Updated: 16 Dec 2012

Zoho CRM 2 of 6

http://wn.com/Zoho_CRM_2_of_6

Microsoft Dynamics Overview

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Duration: 14:42
Updated: 31 Dec 2012

http://wn.com/Microsoft_Dynamics_Overview

What is Social CRM?

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Duration: 2:51
Updated: 24 Dec 2012

The conversations your customers and prospects are having on sites like Facebook, YouTube, and Twitter are shaping brand perception and influencing buying decisions. Social CRM is the idea that you can come up with a strategy and technology platform to engage those customers in a collaborative conversation, a conversation that is tracked and managed with CRM.

http://wn.com/What_is_Social_CRM?

CRM Online & Office 365

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Duration: 5:46
Updated: 06 Dec 2012

In this video, we'll demonstrate how to leverage the integration between Microsoft Office 365 and Microsoft Dynamics CRM Online to improve corporate collaboration, staff productivity, and make your organization more agile.

http://wn.com/CRM_Online_Office_365

IFD for Microsoft Dynamics CRM 2011

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Duration: 23:51
Updated: 23 Dec 2012

This video covers the end-to-end process for configuring IFD which includes: 1. Installing AD FS 2.0 2. Configuring the AD FS 2.0 federation server 3. Managing certificates 4. Configuring Dynamics CRM 2011 for claims-based authentication and IFD 5. Creating the relying party trust for CRM and configuring the claims rules on AD FS 2.0 You can find a white paper covering this information here: Microsoft TechNet: go.microsoft.com Microsoft Download Center: www.microsoft.com

http://wn.com/IFD_for_Microsoft_Dynamics_CRM_2011

What is Salesforce CRM?

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Duration: 4:11
Updated: 19 Dec 2012

Salesforce CRM helps you easily manage all of your constituent contacts, organizations, prospects, donation and grant opportunities, and program information. With salesforce.com's cloud computing solution you can get up and running in minutes, just like using Google's Gmail or Amazon. More than 12000 nonprofits of all sizes and sectors use Salesforce CRM around the world. The Salesforce.com Foundation makes salesforce.com products available to nonprofit organizations and higher-ed institutions at a deep discount. In fact, the first 10 Enterprise Edition licenses are available at a 100% discount, or no cost.

http://wn.com/What_is_Salesforce_CRM?

Demo: Document Management with Microsoft Dynamics CRM 2011 and SharePoint

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Duration: 4:23
Updated: 02 Oct 2012

This demo shows how documents can be easily stored, accessed, updated, and included in workflow using Microsoft Dynamics CRM 2011 and SharePoint Server.

http://wn.com/Demo_Document_Management_with_Microsoft_Dynamics_CRM_2011_and_SharePoint

CRM Industry 2012 Year End Review

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Duration: 9:16
Updated: 31 Dec 2012

This www.Customer.tv video blog post examines the biggest factors and events to impact the Customer Relationship Management software industry in 2012, including the advancements in Social CRM, cloud CRM, Customer Experience (CX) and Marketing Automation as well as the jockeying in top CRM software vendor leaderboard positioning and the CRM Idol competition.

http://wn.com/CRM_Industry_2012_Year_End_Review

Getting Started with Salesforce CRM - made easy!

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Duration: 52:15
Updated: 28 Dec 2012

This webinar will show you how to get started with Salesforce CRM in 5 key steps: 1) Understand basic concepts and terminology 2) Find out how to import your data from different sources — including Microsoft Outlook, ACT, and Gmail. Plus learn how to best use leads vs. contacts 3) See how to enter and convert leads; for example, from business cards or from submissions of your Web form 4) Learn how to create opportunities from your leads—this is where the magic happens 5) Get on board with reports and dashboards to track how leads move through your sales funnel To learn more visit: www.salesforce.com

http://wn.com/Getting_Started_with_Salesforce_CRM_made_easy!

Microsoft CRM

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Duration: 9:59
Updated: 26 Aug 2012

Microsoft CRM gives a good overview of the general functionality found within outlook.

http://wn.com/Microsoft_CRM

Demo: Personalizing Microsoft Dynamics CRM 2011

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Duration: 5:07
Updated: 18 Dec 2012

This demo shows and many ways that Microsoft Dynamics CRM 2011 can be personalized to suit individual roles and workstyles.

http://wn.com/Demo_Personalizing_Microsoft_Dynamics_CRM_2011

Microsoft Dynamics CRM 2011

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Duration: 3:15
Updated: 10 Dec 2012

Microsoft Dynamics CRM 2011

http://wn.com/Microsoft_Dynamics_CRM_2011

Get Smarter and More Productive with Oracle CRM On Demand

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Duration: 3:15
Updated: 18 Sep 2012

Learn how Oracle CRM On Demand provides business leaders with unparalleled insight, plus the ability to increase productivity on their sales teams with an on demand CRM solution that provides the best value.

http://wn.com/Get_Smarter_and_More_Productive_with_Oracle_CRM_On_Demand

Dynamics CRM 2011 - Driving Sales Productivity

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Duration: 8:25
Updated: 30 Sep 2012

Demonstration of how Microsoft Dynamics CRM 2011 can be used to drive sales productivity.

http://wn.com/Dynamics_CRM_2011_Driving_Sales_Productivity

Introducing Microsoft Dynamics CRM 2011 Claims-based Authentication

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Duration: 19:33
Updated: 14 Dec 2012

This is an updated video demonstrating how-to configure the RTM CRM 2011 deployment with Claims based authentication and IFD access. The recording utilizing internally hosted DNS records and signed Certificates from an internal CA. The video is unable to cover purchases of third party certificates, external DNS updates or routing through firewalls as there are too many variations and the CRM Support team are unable to endorse one product over the other.

http://wn.com/Introducing_Microsoft_Dynamics_CRM_2011_Claims-based_Authentication

Higher Logic - Social CRM

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Duration: 2:30
Updated: 19 Dec 2012

Connected Community is a social CRM that enables professional associations to create and manage private, secure communities online. Members can easily connect with each other, share messages, documents and videos, and manage events. The result? A more engaged association, increasing membership and higher renewal rates.

http://wn.com/Higher_Logic_Social_CRM

Dynamics CRM 2011 - Optimize Customer Experience

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Duration: 7:55
Updated: 01 Oct 2012

Demonstration of how Microsoft Dynamics CRM 2011 can be used to optimize customer experience.

http://wn.com/Dynamics_CRM_2011_Optimize_Customer_Experience

Sybase Mobile Sales for SAP CRM - Secure Data Transfer Solution for Mobile Workers

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Duration: 6:22
Updated: 21 Mar 2012

Sybase Mobile Sales for SAP CRM provides anywhere, anytime access to SAP CRM 2007 through smartphones, such as iPhones and Windows Mobile devices. Whether at a customer site or in an airplane, your sales professionals will always have quick and reliable access to their CRM data from their mobile device of choice in order to maximize their productivity and effectiveness. Sybase Mobile Sales for SAP CRM is built by Sybase to meet the needs of SAP customers, is fully certified and supported by both SAP and Sybase, and leverages the proven mobile infrastructure strengths of Sybase Unwired Platform and NetWeaver Mobile. The solution provides full access to SAP CRM accounts, contacts, leads, opportunities, activities and analytics all from a mobile device. www.sybase.com [Video Transcript] Hello. Today what I am going to talk to you about is an exciting relationship between Sybase and SAP. Now, this relationship is producing products that have been co-developed between the two companies. One such product is called Mobile CRM or SAP. Now, this product takes the power of a full blown CRM application that you traditionally would use a desktop or laptop to get access to, and transferring it securely down to a mobile device such as an IPhone, WindowsMobile or a Blackberry device. Let me show you this. Now I am going to walk you through a couple tasks in my mobile CRM application. I simply click on the icon and now it is entering me into the protected space on my IPhone that contains ...

http://wn.com/Sybase_Mobile_Sales_for_SAP_CRM_Secure_Data_Transfer_Solution_for_Mobile_Workers