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- Duration: 4:02
- Published: 2010-12-21
- Uploaded: 2010-12-21
- Author: HomeSenseKC
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HomeSense is a chain of off price home furnishing stores operated by TJX Companies with stores in Canada and the United Kingdom.
HomeSense operates along with WINNERS in Canada both of which share common ownership with TJX Companies.
HomeSense' flagship store is located in Staples Corner, North West London. Its location next to the North Circular, M1 and Brent Cross Shopping Centre make it a very successful store and HomeSense first London store.
Throughout April and May 2009, the original launch stores received minor refurbishments to bring design and decoration into line with newer stores. This coincided with a relaunch of the company's website, and the adoption of a new slogan, "It makes perfect HomeSense". Prior to this, the slogan was "Unique Finds, Irresistible Prices". The results of a customer survey completed in 2009 showed a 100% recommendation rate from customers, something which had been targeted prior to the brands launch. Staff aprons, the most distinctive part of the uniform, partially change on a seasonal basis.
As part of TJX Europe's 'Real Responsibility' initiative, HomeSense has partnered with the homeless charity Emmaus. As well as donating unsold stock, the company has started selling jute bags for £1.99, of which at least 50p is donated to Emmaus. In 2009, the company also started selling Fairtrade cotton bags for 99p. The company does not give out any bags free in order to reduce its environmental footprint. Plastic bags come in 3 sizes and customers are charged 10p for the medium and large sized bags and 15p for the extra large. The revenue gained is used to cover the cost of manufacturing the bags with any remaining sum donated to The Woodland Trust; HomeSense does not therefore profit from the sale of its plastic bags.
By the end of the financial year 2009/10 HomeSense estimates it will have sales of £270m, a 40% increase on the previous year. By the end of fiscal year 14 they expect to be one of the largest home and gift retailers in Europe.
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