Map of Washington, D.C., with Tenleytown highlighted in maroon.

A portion of an 1865 War Department map showing "Tennallytown" and nearby Fort Reno.

Panoramic view of Tenley Circle

The Cityline Building, home to a Best Buy, Container Store, Condominiums, and the west entrance of the Tenleytown-AU Station

Tenleytown is a historic neighborhood in Northwest, Washington, DC.

History[link]

In 1790, Washington locals began calling the neighborhood "Tennally's Town" after area tavern owner John Tennally. Over time, the spelling has evolved and by the 19th century the area was commonly known by its current name, although the spelling Tennallytown continued to be used for some time in certain capacities, including streetcars through the 1920s.

The area is the site of Fort Reno, one of the forts that formed a ring around Washington D.C. during the American Civil War to protect the capital against invasions. It proved to be the crucial lookout point for preventing a siege of Washington (indeed, it is the highest natural point in the District of Columbia).

Fort Reno was decommissioned with the surrender of the Confederate armies.

In the post-Civil War era, Fort Reno was a free black community. This community was almost entirely wiped out when the federal government decided to condemn most of its housing to build Deal Middle School, Wilson High School, a park, and a water tower. The Jesse Lee Reno school building, which housed an African-American school during the Jim Crow era, is one of the few remaining traces of this history.

Within the park boundaries lies the highest natural point in the District of Columbia, 429 feet above sea level. Fort Reno also hosts community gardens, free rock concerts in the summer, sledding in the winter, and tennis courts, playing fields, and dog-walkers year round. Wilson HS baseball now uses the ball field for its' home games.

Tenleytown was transformed on October 2, 1941 when Sears Roebuck opened its department store on Wisconsin Avenue at Albemarle Street. At the time the store was notable for its size and for its 300 car rooftop parking lot. In the 1990s, Sears abandoned its retail operation at the location and the building was used by Hechinger hardware until its demise in the late 1990s. In the 2000s, the building was converted to a mixed-use development complex called Cityline at Tenley, with luxury condos (The Cityline) on the top levels, a Best Buy and a Container Store at street level, and an Ace Hardware underground, located within the parking garage that serves the aforementioned stores. The west entrance to the Metro station is at the front of the building. ^[1]

In 2010, the Top of the Town: Tenleytown Heritage Trail opened. The path, which starts from the metro station and passes by neighborhood landmarks such as American University, the Civil War's Fort Reno, and the studios of WRC-TV, Washington's NBC station. ^[2]

Geographic Impact[link]

The neighborhood is home to the highest point in Washington, Fort Reno's Point Reno. Due to the high altitude, the neighborhood is home to nearly all of the city's radio and television towers. The studios and/or towers for WRC-TV, WTTG, WUSA, WETA-TV, WHUT-TV, WDCA, WPXW-TV, WJLA-TV, and radio stations WAMU and WTOP-FM are located here. ^[3]

Transportation[link]

Tenleytown and adjacent American University Park are served by the Tenleytown-AU stop on the Washington Metro Red Line. A free shuttle bus runs between the Metro stop and American University's main campus. The station is located in the heart of the Neighborhood at the intersection of Wisconsin Avenue and Albemarle Street. Metrobus routes 31, 32, 36, 37, D32, H2, H3, H4, M4, W45, W47 serve the neighborhood, all making stops at the station. ^[4]

The neighborhood is defined by Tenley Circle which lies at the intersection of Nebraska Avenue, Wisconsin Avenue, and Yuma Street. On Tenley Circle itself is St. Ann's Catholic Church, a large imposing stone church which serves area Catholics. On the opposite side of the circle is Wisconsin Avenue Baptist Church. American University's Tenley Campus, formerly the Immaculata School, also bounds the western edge of the circle.

Education[link]

The area is served by the District of Columbia Public Schools.

Tenleytown is zoned to:

• Janney Elementary School
• Deal Junior High School
• Woodrow Wilson High School

Tenleytown is the location of some major independent schools, such as Georgetown Day School and Sidwell Friends School.

The District of Columbia Public Library system operates the Tenley-Friendship Library. After seven years in an interim location, the library reopened in 2011 at the corner of Wisconsin Avenue and Albemarle Streets.^[5]

References[link]

External links[link]

District of Columbia portal

Wikimedia Commons has media related to: Tenleytown, Washington, D.C.

• Cultural Tourism entry for African-American landmarks

Historic Preservation Review Board's staff report on proposed multi-property historic designation for Tenleytown: *[5]

v t e Neighborhoods of the District of Columbia Ward 1 NW Adams Morgan Columbia Heights Kalorama LeDroit Park Mount Pleasant Park View Pleasant Plains Shaw Ward 2 NW Burleith Chinatown Downtown Dupont Circle Foggy Bottom Georgetown Kalorama Logan Circle Mount Vernon Square Penn Quarter Shaw West End SW Southwest Federal Center Ward 3 NW American University Park Berkley Cathedral Heights Chevy Chase Cleveland Park Colony Hill Forest Hills Foxhall Friendship Heights Glover Park Kent Massachusetts Heights McLean Gardens North Cleveland Park Observatory Circle The Palisades Potomac Heights Spring Valley Tenleytown Wakefield Wesley Heights Woodland-Normanstone Terrace Woodley Park Ward 4 NE Lamond-Riggs/Riggs Park Queens Chapel NW Barnaby Woods Brightwood Brightwood Park Chevy Chase Colonial Village Crestwood Hawthorne Manor Park Petworth Shepherd Park Sixteenth Street Heights Takoma Ward 5 NE Arboretum Brentwood Brookland Carver Langston Eckington Edgewood Fort Lincoln Fort Totten Gateway Ivy City Langdon Michigan Park North Michigan Park Pleasant Hill Queens Chapel Stronghold/Metropolis View Trinidad Woodridge NW Bloomingdale Truxton Circle Ward 6 NE Capitol Hill Kingman Park Near Northeast NW Judiciary Square Sursum Corda Swampoodle SE Barney Circle Capitol Hill Navy Yard SW Southwest Waterfront Ward 7 NE Benning Heights Benning Burrville Central Northeast Deanwood Eastland Gardens East River Heights Hillbrook Kenilworth Kingman Park Lincoln Heights Mayfair River Terrace SE Benning Ridge Capitol View Civic Betterment Dupont Park Fairfax Village Fairlawn Fort Davis Fort Dupont Good Hope Greenway Hillcrest Marshall Heights Naylor Gardens Penn Branch Randle Highlands Twining Ward 8 SE Anacostia Barry Farm Buena Vista Congress Heights Douglass Fairlawn Garfield Heights Knox Hill Shipley Terrace Skyland Washington Highlands Woodland SW Bellevue

Coordinates: 38°56′46″N 77°04′44″W / 38.946°N 77.079°W / 38.946; -77.079

This biographical article needs additional citations for verification. Please help by adding reliable sources. Contentious material about living persons that is unsourced or poorly sourced must be removed immediately, especially if potentially libelous or harmful. (July 2009)

Chevy Chase
in March 2010
Birth name	Cornelius Crane Chase
Born	(1943-10-08) October 8, 1943 (age 68) New York City, New York, U.S.
Medium	Stage, television, film
Years active	1967–present
Genres	Sketch comedy, improvisational comedy, physical comedy
Influences	Ernie Kovacs
Influenced	Mike Myers, Will Ferrell, Tim Allen, Will Arnett
Spouse	Suzanne Chase (1973–1976) Jacqueline Carlin (1976–1980) Jayni Luke (1982–present)
Emmy Awards
Outstanding Writing in a Comedy-Variety or Music Series 1976 Saturday Night Live 1978 The Paul Simon Special Outstanding Continuing or Single Performance by a Supporting Actor in Variety or Music 1976 Saturday Night Live

Cornelius Crane "Chevy" Chase (/ˈtʃɛvi/; born October 8, 1943) is an American comedian, writer, and television and film actor. Born into a prominent New York family, Chase worked a plethora of odd jobs before moving into comedy acting with National Lampoon. He quickly became a key cast member in the inaugural season of Saturday Night Live, where his Weekend Update skit soon became a staple of the show. Chase is also well known for his portrayal of the character Clark Griswold in four National Lampoon's Vacation films, and for his roles in other successful comedies such as Caddyshack (1980), Fletch (1985), and ¡Three Amigos! (1986). He has hosted the Academy Awards twice (1987 and 1988) and briefly had his own late-night talk show, The Chevy Chase Show. Since 2009, he has appeared as Pierce Hawthorne on the NBC comedy series Community.

Early life[link]

Family[link]

Chase was born in Lower Manhattan, New York City. His father, Edward Tinsley "Ned" Chase, was a prominent Manhattan book editor and magazine writer. His mother, Cathalene Parker (née Browning), a concert pianist and librettist, was the daughter of Miles Browning, who served a critical role at the Battle of Midway in World War II; she was adopted as a child by her stepfather, Cornelius Vanderbilt Crane, heir to Crane Plumbing, and took the name Cathalene Crane.^[1] As a child, Chase vacationed at Castle Hill, the Cranes' summer estate in Ipswich, Massachusetts.^{[citation needed]}

Chase's paternal grandfather was artist/illustrator Edward Leigh Chase, and his great-uncle was painter/teacher Frank Swift Chase. Chase's maternal grandmother was an opera singer who performed several times at Carnegie Hall. Chase is a fourteenth-generation New Yorker, and was listed in the Social Register at an early age. His mother's ancestors arrived in Manhattan starting in 1624. Among his ancestors are New York City mayors Stephanus Van Cortlandt and John Johnstone; John Morin Scott, General of the New York Militia during the American Revolution; Anne Hutchinson, dissident Puritan preacher and healer; and Mayflower passengers and signers of the Mayflower Compact, John Howland,^[2] and the Pilgrim colonist leader and spiritual elder of the Plymouth Colony, William Brewster.

Chase was named for his adoptive grandfather Cornelius. The nickname Chevy was bestowed by his grandmother, derived from the medieval English The Ballad of Chevy Chase. As a descendant of the Scottish Clan Douglas, the name "Chevy" seemed appropriate to her.^[3]

Chase's parents divorced when he was four; his father remarried into the Folgers coffee family, and his mother remarried twice. Both his parents died in 2005. Chase has stated that he grew up in an upper middle class environment and that his adoptive maternal grandfather did not bequeath any assets to Chase's mother when he died.^[4] Chase has made recent claims that he was abused as a child by his mother and stepfather, John Cederquist.^[5]

Schooling and music[link]

He attended at the Stockbridge School^[6] in Stockbridge, Massachusetts, and also attended The Dalton School in the Upper East Side and Riverdale Country School in The Bronx. He then attended Bard College in Annandale-on-Hudson, New York, where he studied a pre-med curriculum and graduated in 1967 with a Bachelor of Arts degree in English.

Chase did not enter medical school, which meant he would be subject to the military draft. Chase was not drafted; when Chase appeared in January 1989 as the first guest of the just-launched late-night Pat Sajak Show, he said he had convinced his draft board he deserved a 4-F classification by "falsely claiming, among other things, that he had homosexual tendencies."^[7]

Chase played drums with the college band The Leather Canary, headed by school friends Walter Becker and Donald Fagen. Chase has called the group "a bad jazz band"; Becker and Fagen later founded the successful group Steely Dan. Chase is gifted with absolute pitch.^[3] He played drums and keyboards for a rock band called Chamaeleon Church, which recorded one album for MGM Records before disbanding in 1969. To give the album a more soft-rock sound, producer Alan Lorber made several alterations in the mixing, including the muting of Chase's bass drum, and Chase was reportedly incensed when he heard the final mix.^[8] Before becoming famous as a writer, actor and comedian, Chase worked in many odd jobs including as a cab driver, truck driver, motorcycle messenger, construction worker, waiter, busboy, fruit picker, produce manager of a supermarket, audio engineer, salesman in a wine store, and a theater usher.

Early career[link]

Chase was a member of an early underground comedy ensemble called Channel One which he co-founded in 1967. He also wrote a one-page spoof on Mission: Impossible for Mad Magazine in 1970 and was a writer for the short-lived Smothers Brothers TV show comeback in the early 1970s. Chase made the move to comedy as a full-time career by 1973, when he became a cast member of The National Lampoon Radio Hour, a syndicated satirical radio series. The Lampoon Radio Hour also featured John Belushi, Gilda Radner, Bill Murray, and Brian Doyle-Murray, all of whom later became "Not-Ready-For-Prime Time Players" on NBC Saturday Night (later retitled NBC's Saturday Night and finally Saturday Night Live). Chase and Belushi also appeared in National Lampoon's off-Broadway revue Lemmings, a sketch and musical send-up of popular youth culture (in which Chase also played the drums during the musical numbers). He appeared in the theatrical release The Groove Tube which was directed by another co-founder of Channel One, Ken Shapiro, and which featured several Channel One sketches.

[edit] Saturday Night Live

Chase was one of the original cast members of Saturday Night Live (SNL), NBC's late-night comedy television show, beginning in October, 1975. During the full first season, he introduced every show except one by saying, "Live from New York, it's Saturday Night!" The remark was often preceded by a pratfall, known as "The Fall of the Week." Chase has since become known for his skill at physical comedy. In one comedy sketch, he mimicked a real-life incident in which President Gerald Ford accidentally tripped while disembarking from Air Force One in Salzburg, Austria.^[9][10] This portrayal of President Ford as a bumbling klutz became a favorite device of Chase and helped form the popular concept of Ford as being a clumsy man.^[11] In later years, Chase met and became friendly with President Ford.^[12][13] Chase's physical stunts led to at least one self-injury.

Chase was the original anchor for the Weekend Update segment of SNL, and his catchphrase introduction—"I'm Chevy Chase... and you're not"—became well known. His trademark conclusion—"Good night, and have a pleasant tomorrow"—was later resurrected by Jane Curtin and Tina Fey, respectively. Chase also wrote comedy material for Weekend Update. For example, he wrote and performed "The News For The Hard Of Hearing." In this skit, Chase would read the top story of the day, aided by Garrett Morris, who would repeat the story by loudly shouting it. Chase claimed that his version of Weekend Update would later be the inspiration for other mock-news shows such as The Daily Show and The Colbert Report.^[14] (Weekend Update was later revived as a segment on The Chevy Chase Show,^[15] a short-lived late-night talk-show produced by Chase and broadcast by Fox Broadcasting Company.)

Chase also performed in other skits on SNL including a recurring role as the Land Shark, a parody of the blockbuster movie Jaws. His racially-charged "word association" skit opposite Richard Pryor from SNL's first season is frequently cited by television critics as one of the funniest (and most daring) skits in the show's history.

Chevy Chase at the private party after the premiere of the movie A Star is Born, December 1976

Chase became the first breakout star of SNL. He was committed contractually to Saturday Night Live for only one year as a writer, not an SNL cast member. He had signed a one year writing contract and became a cast member during rehearsals just before the show's premiere. Nonetheless, he received two Emmy Awards and a Golden Globe Award for his comedy writing and live comic acting.

In a 1975 New York magazine cover story which called him "The funniest man in America", NBC executives referred to Chase as "The first real potential successor to Johnny Carson" and claimed he would begin guest-hosting The Tonight Show Starring Johnny Carson within six months of the article. Chase actually never did guest host the Tonight Show during his early peak years of success, and in fact did not even appear on the program until 1978, when he was promoting a prime time special for NBC. Carson later said of Chase after guest-hosting the Tonight Show; "He couldn't ad lib a fart after a baked bean dinner".^[16]

Chase acknowledged Ernie Kovacs' influence on his work in Saturday Night Live,^[17] and he thanked Kovacs during his acceptance speech for his Emmy award for SNL.^[18] In addition, Chase spoke of Kovacs' influence on his work in an appearance in the 1982 documentary called Ernie Kovacs: Television's Original Genius.^[19]

[edit] Leaving SNL

Chase was the first member of the original SNL cast to leave the show in 1976. After leaving SNL, Chase moved to Los Angeles and married his girlfriend, Jacqueline Carlin. Chase made a few cameo appearances as the second season wound down; he was eventually replaced by Bill Murray.

After leaving the show, Chase hosted SNL eight times up through 1997. He appeared on the show's twenty-fifth anniversary special in 1999 and was interviewed for a 2005 NBC special on SNL's first five years. He also made four later cameo appearances: a Caddyshack skit featuring Bill Murray, a 1997 episode with guest host Chris Farley, as the Landshark in Weekend Update in 2001 episode, and again on Weekend Update in 2007.

Film[link]

Chase's early film roles included Tunnel Vision, Foul Play, and Oh Heavenly Dog. The role of Eric 'Otter' Stratton in National Lampoon's Animal House was originally written with Chase in mind, but he turned the role down to work on Foul Play.^[4] The role went to Tim Matheson instead. Chase said in an interview that he chose to do Foul Play so he could do "real acting" for the first time in his career instead of just doing "schtick".^[20] Chase followed Foul Play with the successful Harold Ramis comedy Caddyshack, in 1980. That same year, he also starred with Goldie Hawn in Neil Simon's Seems Like Old Times and released a self-titled record album, co-produced by Chase and Tom Scott, with novelty and cover versions of songs by Randy Newman, Barry White, Bob Marley, the Beatles, Donna Summer, Tennessee Ernie Ford, The Troggs, and the Sugarhill Gang.

Chevy Chase at the premiere of the movie Seems Like Old Times, December 10, 1980

Chase narrowly escaped death by electrocution during the filming of Modern Problems in 1980. During a sequence in which Chase's character wears 'landing lights' as he dreams that he is an airplane, the current in the lights short-circuited and arced through Chase's arm, back, and neck muscles. The near-death episode caused Chase to experience a period of deep depression, as his marriage to Jacqueline had ended just prior to the start of filming. Chase continued his film career in 1983's National Lampoon's Vacation, directed by Ramis and written by John Hughes. He married Jayni Luke in 1983, and in 1985, he starred in Fletch, the first of two films based on Gregory Mcdonald's Fletch books. Chase joined SNL veterans Steve Martin and Martin Short in the Lorne Michaels-produced comedy ¡Three Amigos! in 1986, declaring in an interview that making ¡Three Amigos! was the most fun he had had on a film. The trio hosted SNL that year, the only time the show has had three hosts on one show.

At the height of his career in the late 1980s, Chase earned around $7 million per film and was a highly visible celebrity. He appeared alongside Paul Simon, one of his best friends, in Simon's 1986 second video for "You Can Call Me Al", in which he lip-syncs all of Simon's lyrics. Chase hosted the Academy Awards in 1987 and 1988, signing on to the proceedings in 1987 with the opener, "Good evening, Hollywood phonies!" Chase filmed a sequel to Vacation, 1985's National Lampoon's European Vacation and then a third, National Lampoon's Christmas Vacation, in 1989, which, thanks to its holiday theme, has become one of his more durable films, airing on NBC every December. He played saxophone onstage at Simon's free concert at the Great Lawn in Central Park in the summer of 1991. Later in 1991, he helped record and appeared in the music video "Voices That Care" to entertain and support U.S. troops involved in Operation Desert Storm, and supported the International Red Cross.

Later work[link]

Chase's career took a downturn in the early 90s. Chase had three consecutive film flops from his later period: 1991's Razzie award-nominated Nothing But Trouble, 1992's Memoirs of an Invisible Man, and 1994's Cops and Robbersons. The three releases had a combined gross of $34 million in the U.S. Even the durable Vacation series ground to a halt, following 1997's Vegas Vacation installment. Some of the more recent movies starring Chase (e.g., Vacuums, Rent-a-Husband, Goose!) have not been released in the United States. He returned to mainstream movie-making in 2006, co-starring with Tim Allen and Courteney Cox in the comedy Zoom, though it was both a critical and commercial failure.

In September 1993, Chase hosted The Chevy Chase Show, a weeknight talk show, for the Fox Broadcasting Company. Though it had high commercial expectations, the show was cancelled by Fox after only six weeks. Chase later appeared in a commercial for Doritos, airing during the Super Bowl, in which he made humorous reference to the show's failure.

He was roasted by the Friars Club for a Comedy Central television special in 2002. This roast was noted for being unusually mean,^[21] even by the standards of other roasts, and has never re-aired.

Chase was Hasty Pudding's 1993 Man Of The Year, and received a star on the Hollywood Walk of Fame in 1994. After having starred with Farrah Fawcett in the relatively successful Man of the House in 1995, he received Harvard Lampoon's Lifetime Achievement Award in 1996. In 2005, Chase was the keynote speaker at Princeton University's Class Day, part of commencement activities.

On March 20, 2012, Dan Akyroyd announced through his Facebook page that he is currently working with Chase on a script for a new comedy that would star the two actors. The film would be their fifth together and first since 1991's Nothing But Trouble.^[22]

Return to television[link]

Chase guest-starred as an anti-Semitic murder suspect in "In Vino Veritas", the November 3, 2006 episode of Law & Order. He also guest-starred in the ABC drama series Brothers & Sisters in two episodes as a former love interest of Sally Field's character. Chase appeared in a prominent recurring role as villainous software magnate Ted Roark on the NBC spy-comedy Chuck. In 2009, Chase and Dan Aykroyd provided voices for the Family Guy episode "Spies Reminiscent of Us".

Chase is currently starring in the NBC sitcom Community, as aging moist-towelette tycoon Pierce Hawthorne. In 2010, he appeared in the film Hot Tub Time Machine, as well as a short online film featuring the Griswold Family, and in the Funny or Die original comedy sketch "Presidential Reunion", where he played President Ford alongside other current and former SNL president impersonators.

TV commercials[link]

Chase has appeared in a number of television commercials, including Dollar Rent-a-Car (1996), Doritos (1996), History Channel (1999), Aflac (2003), Cola Turka (2003), T-Mobile (2009) and Chase Manhattan Bank (2010).^[23]

Personal life[link]

Chevy Chase with CA-TF7 Search and Rescue. He thanks them for their work at World Trade Center after September 11, 2001 attacks.

Chase is the father of three girls, Cydney Cathalene (born January 4, 1983), Caley Leigh (born January 19, 1985), and Emily Evelyn (born September 29, 1988). He lives with his wife, Jayni (née Luke), in Bedford, New York.

Chase is an active environmentalist and charity fundraiser. He raised money and campaigned for Bill Clinton in the 1990s and John Kerry in the 2004 Presidential Election. Following the 2004 elections, Chase criticized President George W. Bush during a speech at a People For the American Way benefit at the Kennedy Center, referring to the President as an "uneducated, real lying schmuck" and a "dumb fuck". Event organizers and several Bush detractors present at the event distanced themselves from Chase's comments, with Norman Lear remarking, "he'll live with it, I won't."^[24]

Filmography[link]

Film[link]

Television[link]

References[link]

Further reading[link]

• I'm Chevy Chase...and You're Not (The Authorized Biography) by Rena Fruchter. Virgin Books, 2007. ISBN 1-85227-346-1.
• Who's Who in Comedy by Ronald L. Smith. Pg. 102-103. New York: Facts on File, 1992. ISBN 0-8160-2338-7.
• Live From New York: An Uncensored History of Saturday Night Live by Tom Shales and James Andrew Miller. Back Bay Books.

External links[link]

Wikimedia Commons has media related to: Chevy Chase

Wikiquote has a collection of quotations related to: Chevy Chase

• Chevy Chase at the Internet Movie Database
• Chevy Chase at the Internet Off-Broadway Database
• Chevy Chase at Yahoo! Movies
• Short Bio
• Interviewed by his daughter
• Discography

This article has multiple issues. Please help improve it or discuss these issues on the talk page. It needs additional citations for verification. Tagged since November 2007. It relies on references to primary sources or sources affiliated with the subject, rather than references from independent authors and third-party publications. Tagged since March 2010.

Laptop technicians working at stations (2000). Tagged repairs in process can be seen on lower shelves at left, and service parts in labeled boxes seen above them.

A computer repair technician is a person who repairs and maintains computers and servers. The technician's responsibilities may extend to include building or configuring new hardware, installing and updating software packages, and creating and maintaining computer networks. Computer repair technicians work in a variety of settings, encompassing both the public and private sectors. Because of the relatively brief existence of the profession, institutions offer certificate and degree programs designed to prepare new technicians, but computer repairs are frequently performed by experienced and certified technicians who have little formal training in the field.^[1]

A repair technician might work in a corporate information technology department, a central service center, or a retail computer sales environment. A public sector technician might work in the military, national security or law enforcement communities, health or public safety field, or an educational institution. Despite the vast variety of work environments, all computer technicians perform similar physical and investigative processes, including technical support. Experienced technicians might specialize in fields such as data recovery, system administration, or information systems. Some technicians are self-employed or own a firm that provides services in a regional area. Some are subcontracted as freelancers or consultants. This type of technician ranges from hobbyists and enthusiasts that volunteer or make a little side money, to those who work professionally in the field.

Computer malfunctions can range from a minor setting that is incorrect, to spyware, viruses, and as far as replacing hardware or an entire operating system. Some technicians provide on-site services usually at an hourly rate. Others can provide services off-site, where the client can drop off at the repair shop. Some have pickup and drop off services for convenience. Some technicians may also take back old equipment for recycling (In the EU, this is required under WEEE rules).

Hardware repair[link]

While computer hardware configuration varies widely, a repair technician will work with five general categories of hardware; desktop computers, laptops, servers, computer clusters and smartphones / mobile computing. Technicians also work with and occasionally repair a range of peripherals, including input devices (like keyboards, mice, and scanners), output devices (like displays, printers, and speakers), and data storage devices such as internal and external hard drives and disk arrays. Technicians involved in system administration might also work with networking hardware, including routers, switches, fiber optics, and wireless networks.

Software repair[link]

When possible, repair technicians protect the computer user's data and settings, so that after repair, the user will not have lost any data and the technician can fully use the device with little interruption, and then diagnose the problem. Addressing the issue, the technician could take action as minor as adjusting one or several settings or preferences, but could also apply more involved techniques like installing, uninstalling, or reinstalling various software packages. A reliable, but somewhat more complicated, procedure for addressing software issues is known as a restore, in which the computer's original installation image (including operating system and original applications) is reapplied to a formatted hard drive. It should be known though, that anything unique, such as settings, or personal files will be destroyed if not backed up on external media, as this reverts everything back to its original unused state.

See also[link]

Wikibooks has a book on the topic of A+ Certification

• Information systems technician
• Rework (electronics)

Notes[link]

References[link]

• Overview of job scope
• Job description from a public school district